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Tech Cratic

IT Infrastructure Technician/Engineer

Tech Cratic, Sarasota, Florida, United States, 34243

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Privacy Overview Always Active Duration 11 months Description Duration 11 months Description cookielawinfo-checkbox-others Duration 11 months Description cookielawinfo-checkbox-necessary Duration 11 months Description Duration 11 months Description viewed_cookie_policy Duration 11 months Description Technology has revolutionized how we approach job hunting, and this book streamlines the process into a fast, efficient system that works. Instead of relying on outdated advice, The 2-Hour Job Search focuses on strategies that deliver real results in less time. #1 Best Seller: The 2-Hour Job Search , with 568 ratings and an impressive 4.6 out of 5 stars . Technology has revolutionized how we approach job hunting, and this book streamlines the process into a fast, efficient system that works. Instead of relying on outdated advice, The 2-Hour Job Search focuses on strategies that deliver real results in less time. Don't miss out on this game-changing guide. Order your copy now for expert job search tips! Job title: IT Infrastructure Technician/Engineer Company: TeamLogic IT Job description : Benefits/Perks Healthcare, 401K, Vision, Dental Career Advancement Opportunities Commissions Bonuses Lunch and Coffee Company Overview If you have a skillset for IT and a mindset to figure out any obstacle, you'll enjoy being part of TeamLogic IT. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of engineers across North America. Within our office, we have a strategic focus on implementing Azure Cloud, Security, and Business Continuity. We become partners not vendors to our clients. Summary The Level 3 role is to be able to solve both large and small projects beginning to end with customers. This role is a trusted advisor.Engineers are expected to display good interpersonal skills as they will interact with colleagues, executives, and other customers facing roles. The Technician will possess the ability to problem solve at a high level, provide exemplary customer service skills, strong multi-tasking, and organizational skills.The Level III Technician works jointly with the sales to provide pre-sales and post-sales support, including tasks such as discovery meetings, site surveys, proposals, and presentations on technical assessments, implementations, and ongoing technical account management. The selected candidate will be results-oriented, self-motivated, energetic, professional, reliable, and a team playerIT Technician III Responsibilities: Provide support of incoming requests to the service desk via telephone, web portal, and email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined. Installing and configuring hardware and software components throughout various network infrastructure devices. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Perform preventative maintenance, including checking and cleaning workstations, printers, and peripherals. Establishing good relationships with all departments and colleagues. IT Technician III Requirements: College diploma or university degree in the field of Computer Science and/or 5 years equivalent work experience. Experience with desktop and server operating systems including Windows 7, Windows 10, Server 2008, Server 2012, Server 2016, and Mac OS. A+ Certification. Expected salary : $75000 - 100000 per year Location : Sarasota, FL Job date : Tue, 20 May 2025 01:02:00 GMT Apply for this job now! Tags: Tech Jobs Explore career opportunities and trends in the tech industry with Tech Careers. From job tips to industry insights, stay informed about how to advance your tech career. Read the latest articles here at Techcratic. Your email address will not be published. Required fields are marked * #J-18808-Ljbffr