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User Experience Lead
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dentsu . Get AI-powered advice on this job and more exclusive features. This is a remote role, but must be willing to work EST or CST business hours. Job Description:
At Merkle, we don’t just design interfaces — we design experiences that matter. As a User Experience Lead, you’ll bring bold ideas to life, turning complex challenges into intuitive, human-centered solutions. You’ll have the chance to shape high-impact work with a leader in the home energy solutions market while also flexing your skills across a diverse mix of clients and industries. This is your opportunity to collaborate with smart, passionate teams, push your craft forward, and create digital products and services people love to use every day. Responsibilities
You will support the design of end-to-end digital experiences across mobile, commerce, and web products in partnership with project leads. You will create user-centered solutions that balance customer needs with measurable business outcomes. Apply design thinking at both the interaction and journey level to ensure clarity and consistency. Conduct usability testing, synthesize findings, and translate insights into actionable improvements. Leverage consumer behavior, research, and data to inform design decisions. Stay current with design and technology trends and bring fresh ideas into client work. Communicate design rationale effectively to stakeholders through presentations and storytelling. Deliver core design artifacts, including journey maps, service blueprints, user flows, competitive analysis, frameworks/specifications, and polished Figma-based wireframes, mockups, and prototypes. Contribute to best-in-class commerce design, from shopping and checkout to account management and post-purchase experiences. Must Haves
5+ years of UX design experience with a portfolio demonstrating design thinking, problem-solving, and strong visual craft (layout, typography, color, accessibility) across desktop and mobile, including complex systems and end-to-end product design. Bachelor’s degree in Design, HCI, Psychology, or related field — or equivalent professional experience is welcome. Deep understanding of user-centered design principles and digital best practices (responsive web, mobile, native apps). Familiarity with web technologies (HTML5, CSS3, JavaScript) to collaborate effectively with developers. Proficiency with modern UX tools such as Figma (wireframes, prototypes, design systems) and Adobe Creative Suite for supporting visual design needs. Strong visual and interaction design skills, along with excellent communication and storytelling abilities. Hands-on experience with usability testing, research synthesis, journey mapping, service blueprints, user flows, and accessibility standards (WCAG). Nice-to-Haves
Experience in an agency, design consultancy, or product design studio. Curiosity about how AI can enhance design, with applied examples a plus. Strong background in ecommerce (B2B and B2C) — highly desirable. Experience designing for diverse user personas and customer types. Familiarity with atomic design methodology, design systems, and production design for platforms such as Adobe Experience Manager (AEM). Experience supporting pitch work, contributing design concepts and storytelling for new business opportunities. The annual salary range for this position is $78,000 - $126,500. Placement within the salary range is based on relevant experience, knowledge, skills, and other factors permitted by law. Benefits include: Medical, vision, and dental insurance. Life insurance. Short-term and long-term disability insurance. 401k. Flexible paid time off. At least 15 paid holidays per year. Paid sick and safe leave. Paid parental leave. Dentsu complies with applicable laws regarding employee leave benefits. For more details, visit www.dentsubenefitsplus.com. To apply, click the “Apply” button at the top of this job posting. Applications are reviewed on an ongoing basis. Location:
USA - Remote - Illinois Brand:
Merkle Time Type:
Full time Contract Type:
Permanent Dentsu is an equal opportunity employer and provides reasonable accommodations for applicants with disabilities. For accommodations, contact ApplicantAccommodations@dentsu.com. Additional Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: Advertising Services
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User Experience Lead
role at
dentsu . Get AI-powered advice on this job and more exclusive features. This is a remote role, but must be willing to work EST or CST business hours. Job Description:
At Merkle, we don’t just design interfaces — we design experiences that matter. As a User Experience Lead, you’ll bring bold ideas to life, turning complex challenges into intuitive, human-centered solutions. You’ll have the chance to shape high-impact work with a leader in the home energy solutions market while also flexing your skills across a diverse mix of clients and industries. This is your opportunity to collaborate with smart, passionate teams, push your craft forward, and create digital products and services people love to use every day. Responsibilities
You will support the design of end-to-end digital experiences across mobile, commerce, and web products in partnership with project leads. You will create user-centered solutions that balance customer needs with measurable business outcomes. Apply design thinking at both the interaction and journey level to ensure clarity and consistency. Conduct usability testing, synthesize findings, and translate insights into actionable improvements. Leverage consumer behavior, research, and data to inform design decisions. Stay current with design and technology trends and bring fresh ideas into client work. Communicate design rationale effectively to stakeholders through presentations and storytelling. Deliver core design artifacts, including journey maps, service blueprints, user flows, competitive analysis, frameworks/specifications, and polished Figma-based wireframes, mockups, and prototypes. Contribute to best-in-class commerce design, from shopping and checkout to account management and post-purchase experiences. Must Haves
5+ years of UX design experience with a portfolio demonstrating design thinking, problem-solving, and strong visual craft (layout, typography, color, accessibility) across desktop and mobile, including complex systems and end-to-end product design. Bachelor’s degree in Design, HCI, Psychology, or related field — or equivalent professional experience is welcome. Deep understanding of user-centered design principles and digital best practices (responsive web, mobile, native apps). Familiarity with web technologies (HTML5, CSS3, JavaScript) to collaborate effectively with developers. Proficiency with modern UX tools such as Figma (wireframes, prototypes, design systems) and Adobe Creative Suite for supporting visual design needs. Strong visual and interaction design skills, along with excellent communication and storytelling abilities. Hands-on experience with usability testing, research synthesis, journey mapping, service blueprints, user flows, and accessibility standards (WCAG). Nice-to-Haves
Experience in an agency, design consultancy, or product design studio. Curiosity about how AI can enhance design, with applied examples a plus. Strong background in ecommerce (B2B and B2C) — highly desirable. Experience designing for diverse user personas and customer types. Familiarity with atomic design methodology, design systems, and production design for platforms such as Adobe Experience Manager (AEM). Experience supporting pitch work, contributing design concepts and storytelling for new business opportunities. The annual salary range for this position is $78,000 - $126,500. Placement within the salary range is based on relevant experience, knowledge, skills, and other factors permitted by law. Benefits include: Medical, vision, and dental insurance. Life insurance. Short-term and long-term disability insurance. 401k. Flexible paid time off. At least 15 paid holidays per year. Paid sick and safe leave. Paid parental leave. Dentsu complies with applicable laws regarding employee leave benefits. For more details, visit www.dentsubenefitsplus.com. To apply, click the “Apply” button at the top of this job posting. Applications are reviewed on an ongoing basis. Location:
USA - Remote - Illinois Brand:
Merkle Time Type:
Full time Contract Type:
Permanent Dentsu is an equal opportunity employer and provides reasonable accommodations for applicants with disabilities. For accommodations, contact ApplicantAccommodations@dentsu.com. Additional Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: Advertising Services
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