Envoy
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Manager, Pre Sales Engineering
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Envoy 1 day ago Be among the first 25 applicants Join to apply for the
Manager, Pre Sales Engineering
role at
Envoy Get AI-powered advice on this job and more exclusive features. This range is provided by Envoy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$177,500.00/yr - $205,000.00/yr Envoy builds workspace management technology that makes it simple to run secure, compliant, and connected workplaces across every location. Over 16,000 workplaces and properties around the world rely on Envoy to create great experiences for employees and visitors while meeting safety, security, and compliance needs at scale. From corporate headquarters and labs to manufacturing sites, Envoy powers the places where people work best together.
Learn more at
envoy.com
About The Role
We are looking for someone to manage our pre-sales Solutions Engineering team, managing both US and UK teams and holding the structure, organization, and strategic execution required to ensure customer happiness while advancing product development and security. The Solutions Engineering team is multifaceted at Envoy and includes elements of sales engineering, API development, support escalations, and world-class enterprise customer support.
This function is measured from a revenue perspective in addition to feedback from internal cross-functional teams and customers.
You will be responsible for prioritizing work across the team while supporting each team member's professional development as they grow their technical and customer-facing skill sets. While the team remains small, your workload will be split between IC and management responsibilities.
This hybrid position requires at least 4 days a week (Monday-Thursday) in our New York City office.
This is not an entry-level position. We are seeking candidates with prior experience as listed in the details below.
You will
Build a world-class team: Recruit, coach, and develop Solutions Engineers while fostering a culture of continuous growth and collaboration. Drive customer impact: Ensure prospects and customers have an exceptional technical sales experience, while embedding SEs in strategic deals and cross-functional initiatives. Translate customer needs into product value: Partner with Product and Engineering leadership to identify trends, escalate feedback, and shape Envoy’s roadmap with real-world insights. Partner with Product Management and Engineering from a management perspective to help translate customer needs into a better overall product; recognize trends in customer feedback, and escalate issues within Envoy. Improve deal outcomes: Actively monitor pipeline health, support deal strategy, and use data-driven insights to proactively address at-risk opportunities. Keep Envoy ahead of the competition: Leverage team expertise to position Envoy as the clear choice in the market and close high-impact, strategic accounts.
You have
A track record of high performance and innovation in pre-sales or technical solutions roles. Hands-on experience mentoring and leveling up individual SEs or technical teammates. An intellectually curious mindset with a passion for learning new technologies, sales methodologies, and customer engagement best practices. A data-driven approach to decision-making, ensuring your team focuses on the most impactful opportunities and projects. A strong customer-first orientation, with experience advocating for customer needs across cross-functional teams. 1+ years of people management or team leadership experience or extensive mentoring experience. 5+ years of technical solution design experience solving complex customer problems. 4+ years of customer-facing experience in pre-sales, solutions engineering, or related roles.
You are
An entrepreneurial mindset. Naturally quantitative. A high-quality mentor with proven growth results in mentees. Forward-looking, staying ahead of industry trends and constantly refining your approach with new tools and practices. Passionate about leveraging technology to simplify processes, automate the mundane, and deliver measurable business value. An embodiment of Envoy’s values, bringing empathy, collaboration, and excellence to every interaction. Willing to travel to Customer or Partner engagements on a per-request basis (
A high degree of trust in your ideas and execution. An opportunity to partner and collaborate with other talented people. An inclusive community where you feel welcomed and cared for as a person. The ability to make an immediate impact, helping customers create a great workplace experience. Support for your personal and professional growth.
Nice to have
Ruby on Rails intermediary understanding. Experience working for a SaaS startup. Experience with support tools and platforms like Intercom, SQL visualization tools, and common SaaS tools like Salesforce, Vitally, etc. Understanding Net Promoter Score (NPS), Customer Satisfaction (CSAT), and standard drivers. Intermediate knowledge of SQL with the ability to query data for reporting and/or troubleshooting purposes. Firsthand experience working in an environment where mobile or cloud-based applications are developed and demoed. Advanced knowledge of web development technology.
If you have any questions related to compensation, please contact Recruiting after you apply.
By applying for this position, you acknowledge that you have fully read and understand the job requirements and received the Envoy Privacy Notice for applicants, which is linked
here
. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Envoy to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law.
Compensation Range: $177.5K - $205K
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Sales and Business Development Industries Software Development Referrals increase your chances of interviewing at Envoy by 2x Sign in to set job alerts for “Sales Engineering Manager” roles.
New York, NY $110,500.00-$156,000.00 1 week ago Newark, NJ $75,000.00-$175,000.00 1 month ago New York, NY $293,000.00-$447,000.00 2 weeks ago New York, NY $149,000.00-$207,000.00 1 hour ago Senior Manager – Exceptional Sales Operations
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New York, NY $110,000.00-$125,000.00 17 hours ago New York, NY $170,000.00-$210,000.00 20 hours ago Jersey City, NJ $94,400.00-$129,800.00 2 months ago New York, NY $140,000.00-$170,000.00 1 week ago Sales & Operations Manager - Department Stores
New York, NY $110,000.00-$120,000.00 2 weeks ago Short Hills, NJ $110,000.00-$120,000.00 2 weeks ago Brooklyn, NY $85,000.00-$110,000.00 5 hours ago Senior Sales Manager - Mass Transit (Northeastern USA)
New York City Metropolitan Area 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Manager, Pre Sales Engineering
role at
Envoy 1 day ago Be among the first 25 applicants Join to apply for the
Manager, Pre Sales Engineering
role at
Envoy Get AI-powered advice on this job and more exclusive features. This range is provided by Envoy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$177,500.00/yr - $205,000.00/yr Envoy builds workspace management technology that makes it simple to run secure, compliant, and connected workplaces across every location. Over 16,000 workplaces and properties around the world rely on Envoy to create great experiences for employees and visitors while meeting safety, security, and compliance needs at scale. From corporate headquarters and labs to manufacturing sites, Envoy powers the places where people work best together.
Learn more at
envoy.com
About The Role
We are looking for someone to manage our pre-sales Solutions Engineering team, managing both US and UK teams and holding the structure, organization, and strategic execution required to ensure customer happiness while advancing product development and security. The Solutions Engineering team is multifaceted at Envoy and includes elements of sales engineering, API development, support escalations, and world-class enterprise customer support.
This function is measured from a revenue perspective in addition to feedback from internal cross-functional teams and customers.
You will be responsible for prioritizing work across the team while supporting each team member's professional development as they grow their technical and customer-facing skill sets. While the team remains small, your workload will be split between IC and management responsibilities.
This hybrid position requires at least 4 days a week (Monday-Thursday) in our New York City office.
This is not an entry-level position. We are seeking candidates with prior experience as listed in the details below.
You will
Build a world-class team: Recruit, coach, and develop Solutions Engineers while fostering a culture of continuous growth and collaboration. Drive customer impact: Ensure prospects and customers have an exceptional technical sales experience, while embedding SEs in strategic deals and cross-functional initiatives. Translate customer needs into product value: Partner with Product and Engineering leadership to identify trends, escalate feedback, and shape Envoy’s roadmap with real-world insights. Partner with Product Management and Engineering from a management perspective to help translate customer needs into a better overall product; recognize trends in customer feedback, and escalate issues within Envoy. Improve deal outcomes: Actively monitor pipeline health, support deal strategy, and use data-driven insights to proactively address at-risk opportunities. Keep Envoy ahead of the competition: Leverage team expertise to position Envoy as the clear choice in the market and close high-impact, strategic accounts.
You have
A track record of high performance and innovation in pre-sales or technical solutions roles. Hands-on experience mentoring and leveling up individual SEs or technical teammates. An intellectually curious mindset with a passion for learning new technologies, sales methodologies, and customer engagement best practices. A data-driven approach to decision-making, ensuring your team focuses on the most impactful opportunities and projects. A strong customer-first orientation, with experience advocating for customer needs across cross-functional teams. 1+ years of people management or team leadership experience or extensive mentoring experience. 5+ years of technical solution design experience solving complex customer problems. 4+ years of customer-facing experience in pre-sales, solutions engineering, or related roles.
You are
An entrepreneurial mindset. Naturally quantitative. A high-quality mentor with proven growth results in mentees. Forward-looking, staying ahead of industry trends and constantly refining your approach with new tools and practices. Passionate about leveraging technology to simplify processes, automate the mundane, and deliver measurable business value. An embodiment of Envoy’s values, bringing empathy, collaboration, and excellence to every interaction. Willing to travel to Customer or Partner engagements on a per-request basis (
A high degree of trust in your ideas and execution. An opportunity to partner and collaborate with other talented people. An inclusive community where you feel welcomed and cared for as a person. The ability to make an immediate impact, helping customers create a great workplace experience. Support for your personal and professional growth.
Nice to have
Ruby on Rails intermediary understanding. Experience working for a SaaS startup. Experience with support tools and platforms like Intercom, SQL visualization tools, and common SaaS tools like Salesforce, Vitally, etc. Understanding Net Promoter Score (NPS), Customer Satisfaction (CSAT), and standard drivers. Intermediate knowledge of SQL with the ability to query data for reporting and/or troubleshooting purposes. Firsthand experience working in an environment where mobile or cloud-based applications are developed and demoed. Advanced knowledge of web development technology.
If you have any questions related to compensation, please contact Recruiting after you apply.
By applying for this position, you acknowledge that you have fully read and understand the job requirements and received the Envoy Privacy Notice for applicants, which is linked
here
. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Envoy to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law.
Compensation Range: $177.5K - $205K
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Sales and Business Development Industries Software Development Referrals increase your chances of interviewing at Envoy by 2x Sign in to set job alerts for “Sales Engineering Manager” roles.
New York, NY $110,500.00-$156,000.00 1 week ago Newark, NJ $75,000.00-$175,000.00 1 month ago New York, NY $293,000.00-$447,000.00 2 weeks ago New York, NY $149,000.00-$207,000.00 1 hour ago Senior Manager – Exceptional Sales Operations
New York, NY $79,123.00-$96,706.00 1 week ago New York, NY $181,000.00-$290,000.00 1 month ago New York, NY $168,300.00-$278,200.00 1 day ago New York, NY $200,000.00-$220,000.00 2 weeks ago Manhattan, NY $90,900.00-$153,360.00 2 weeks ago New York, NY $156,000.00-$231,000.00 15 hours ago Jersey City, NJ $135,000.00-$165,000.00 1 week ago New York, NY $103,900.00-$209,100.00 1 week ago Oakland, NJ $120,000.00-$125,000.00 4 months ago New York, NY $100,000.00-$110,000.00 4 weeks ago New York, NY $100,000.00-$110,000.00 1 week ago New York City Metropolitan Area $90,000.00-$130,000.00 1 week ago New York City Metropolitan Area 1 week ago New York, NY $140,000.00-$150,000.00 3 weeks ago New York, NY $85,000.00-$115,000.00 1 week ago New York, NY $260,000.00-$290,000.00 1 week ago Sr. Sales & Marketing Manager - Specialty Chemicals
New York, NY $110,000.00-$125,000.00 17 hours ago New York, NY $170,000.00-$210,000.00 20 hours ago Jersey City, NJ $94,400.00-$129,800.00 2 months ago New York, NY $140,000.00-$170,000.00 1 week ago Sales & Operations Manager - Department Stores
New York, NY $110,000.00-$120,000.00 2 weeks ago Short Hills, NJ $110,000.00-$120,000.00 2 weeks ago Brooklyn, NY $85,000.00-$110,000.00 5 hours ago Senior Sales Manager - Mass Transit (Northeastern USA)
New York City Metropolitan Area 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr