Ohio State University
EMR IT Specialist
Under general supervision, provides production support for our Epic EMR, focusing on issues related to access, performance, workstation configuration, and printing. This role demands exceptional customer service skills, the ability to manage multiple tasks efficiently, and a proactive approach to troubleshooting. The ideal candidate will collaborate effectively with team members, demonstrate agility in adapting to shifting priorities, and contribute to project-level work such as department moves, new facility go-lives, and other duties as assigned. Attention to detail and a strong technical, analytical mindset are essential for success in this role. Minimum Qualifications Bachelor's degree and 2 years of relevant work experience. Epic certification preferred; proficient in Epic applications build for workstations and printers, change control, and Data Courier. Experience with Windows server support and scripting desired. Our Comprehensive Employee Benefits Include: An array of retirement plan options, each with a generous employer contribution. Affordable health insurance options, including dental, vision and prescription coverage that begin on day one. Paid vacation and sick leave, including short and long-term disability and paid parental leave. Get the most out of the Public Service Loan Forgiveness program. And much more! Location: Ackerman Rd, 640 (2432) Position Type: Regular Scheduled Hours: 40 Shift: First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. The university is an equal opportunity employer, including veterans and disability. As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.
Under general supervision, provides production support for our Epic EMR, focusing on issues related to access, performance, workstation configuration, and printing. This role demands exceptional customer service skills, the ability to manage multiple tasks efficiently, and a proactive approach to troubleshooting. The ideal candidate will collaborate effectively with team members, demonstrate agility in adapting to shifting priorities, and contribute to project-level work such as department moves, new facility go-lives, and other duties as assigned. Attention to detail and a strong technical, analytical mindset are essential for success in this role. Minimum Qualifications Bachelor's degree and 2 years of relevant work experience. Epic certification preferred; proficient in Epic applications build for workstations and printers, change control, and Data Courier. Experience with Windows server support and scripting desired. Our Comprehensive Employee Benefits Include: An array of retirement plan options, each with a generous employer contribution. Affordable health insurance options, including dental, vision and prescription coverage that begin on day one. Paid vacation and sick leave, including short and long-term disability and paid parental leave. Get the most out of the Public Service Loan Forgiveness program. And much more! Location: Ackerman Rd, 640 (2432) Position Type: Regular Scheduled Hours: 40 Shift: First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. The university is an equal opportunity employer, including veterans and disability. As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.