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Iowa Staffing

Legal Order Processor

Iowa Staffing, West Des Moines, Iowa, United States, 50265

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Legal Operations Processor

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more about the career areas and lines of business at www.wellsfargojobs.com Wells Fargo is seeking a Legal Operations Processor as part of Consumer and Small Business Banking Operation. In this role, you will: Support various operational tasks relating to subpoenas, levies and other legal documents representing Wells Fargo Seek ways to improve customer service experience and determine proper course of action based on customer needs Perform moderately complex administrative, operational and customer support tasks Negotiate with external customers to assure resolutions and deadlines are met Provide training to less experienced Operational Legal Specialists Receive direction from supervisor and escalate non-routine questions Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 2+ years of Legal Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 2+ years of experience Legal order processing (writs, levies, liens) Ability to read and interpret legal documents Ability to identify potential operational issues and legal risks Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment Ability to achieve high production and quality standards Job Expectations: Schedule: Monday-Friday 9:00 am - 5:30 pm or until work is completed. (Flexibility is needed to support the business with additional hours as needed) Overtime based on business need and volume of the department, may be required Training: You will receive in-depth on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. Training will be for 4-6 weeks. Training hours are 9:00 a.m. 5:30 p.m. Monday Friday. You are required to attend the full duration of this paid 4 weeks of training. Your regular work schedule will be based on business need and may include working at least one weekend day and some holidays. This position offers a hybrid work schedule. No relocation. This position is not eligible for Visa sponsorship. Posting Location: 800 Jordan Creek Pkwy, West Des Moines, IA 50266 (Selected candidate must reside within a commutable distance to this location and must be able to work on-site at the posted location) We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.