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TriHealth

Lead Applications Engineer

TriHealth, Cincinnati, Ohio, United States, 45208

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TriHealth JOB DESCRIPTION

Under the general supervision and direction of the Applications Project Leader, this position performs high level technical systems analysis and programming in one or more specialized phases of applications. Also is delegated the responsibility and accountability of managing the application portion of projects from concept to completion. Prepares detailed specifications from which programs will be written. Responsible for understanding customer needs and processes to ensure maximum utilization of automation and system availability. Persons in this position are responsible for program design, coding, testing, debugging and documentation. Works with other Information System teams to ensure the performance of underlying technical infrastructure and software utilization. This position is also accountable for application development, modifications of existing and new systems, customer support, consulting and providing information as appropriate to departments, management and the organization. Scope includes defining and understanding specification, preparing request for proposals, and participating in system acquisition process and implementation. Serves as an example and facilitator to other team members. Job Overview

JOB DESCRIPTION

Under the general supervision and direction of the Applications Project Leader, this position performs high level technical systems analysis and programming in one or more specialized phases of applications. Also is delegated the responsibility and accountability of managing the application portion of projects from concept to completion. Prepares detailed specifications from which programs will be written. Responsible for understanding customer needs and processes to ensure maximum utilization of automation and system availability. Persons in this position are responsible for program design, coding, testing, debugging and documentation. Works with other Information System teams to ensure the performance of underlying technical infrastructure and software utilization. This position is also accountable for application development, modifications of existing and new systems, customer support, consulting and providing information as appropriate to departments, management and the organization. Scope includes defining and understanding specification, preparing request for proposals, and participating in system acquisition process and implementation. Serves as an example and facilitator to other team members.

This is a work from home role that requires residence in/near the Greater Cincinnati area

Job Requirements

Epic Grand Central Certification

Bachelor's Degree in Information Systems

Other relevant fields of study

Equivalent experience accepted in lieu of degree

Flexible/adaptable learning and understanding new technologies

Proven analytical and problem-solving abilities

Ability to work both independently and in a team-oriented, collaborative environment

Execute tasks in a high-pressure environment

4-5 years experience in a related field

Job Responsibilities

Supports departmental and organizational processes including customer support and problem resolution in a timely manner to ensure maximum system availability. Provides appropriate escalation of critical issues as necessary.

Performs high quality definition, analysis, design, programming functions and documentation for assigned projects and requests.

Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.

Ensures that project solutions -designs, request for proposal, system acquisition, and modification, etc.- meet the goals and objectives of the requesting department

Provides leadership to ensure project tasks are completed accurately and within the time estimated from the project schedule or scheduled completion date of request

Attends technical/professional training courses -seminar or self-study- for career development and job responsibility performance.

Other Job-Related Information

On-call is expected in this position, per the Information Systems On-Call policy

Working Conditions

Climbing - Rarely

Concentrating - Frequently

Continuous Learning - Consistently

Hearing: Conversation - Consistently

Interpersonal Communication - Frequently

Kneeling - Rarely

Lifting

Welcome everyone by making eye contact, greeting with a smile, and saying "hello" Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS

Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met Offer patients and guests priority when waiting (lines, elevators) Work on improving quality, safety, and service

Respect: ALWAYS

Respect cultural and spiritual differences and honor individual preferences. Respect everyones opinion and contribution, regardless of title/role. Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS

Value the time of others by striving to be on time, prepared and actively participating. Pick up trash, ensuring the physical environment is clean and safe. Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS

Acknowledge wins and frequently thank team members and others for contributions. Show courtesy and compassion with customers, team members and the community Seniority level

Seniority level

Mid-Senior level Employment type

Employment type

Full-time Job function

Job function

Engineering and Information Technology Industries

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