Comtech Global, Inc
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Industry : Semiconductor Manufacturing Job Title : Sr. Customer Quality Manager Location : San Jose, California On-site Legal Status: US Citizen Salary Range: $158,695- $229,046 Description Description: Candidate will be the champion of quality in promoting customers’ perception Power Integrations products. Candidate will ensure customer satisfaction by managing quality standards and customer expectations. Candidate will work seamlessly with various functional groups within the company and its supply base to secure customers’ approval of PI products, facilitate customer audits, ensure timely resolution product quality problems, and drive corrective and preventive actions as needed. Candidate will act as the technical interface on quality matters with customers. As such, candidate must have quality systems expertise with excellent organizational and communication skills. Candidate must have a proven track record of having worked in a similar role in a semiconductor company. Specific responsibilities include, but are not limited to, the following. Lead, coach and manage quality engineering team. Directly interface with customers on quality maters Collaborate with functional teams (Failure Analysis Engineering, Test Engineering, Product Engineering, Field Sales Organization) to achieve quality goals and customer satisfaction. Drive corrective and preventive actions resulting from field failures and generate 8D problem resolution reports for customers. Define and implement product quality operational and systemic improvements. Provide product change notifications to customers. Requirements: B.S. in Electrical Engineering or an equivalent technical discipline. 10+ years of experience in customer quality engineering involving integrated circuits. Expert in 8D problem resolution process. Direct customer facing experience in quality manager role. Must have problem solving skills on semiconductor products and manufacturing processes. Must have excellent technical writing in organized and concise manner based on facts and data. Must be available to travel to customer sites worldwide will be as required. Must be able to carry out verbal and written technical communications. Preference: Able to also carry out verbal and written technical communications in Mandarin. Technical & Industry Expertise Strong background in
semiconductor products and manufacturing processes 10+ years
in customer quality engineering (ICs / semiconductors) Expertise in
8D problem resolution
process Knowledge of
quality systems, standards, and audits Ability to define and implement
systemic product quality improvements Customer-Facing & Communication Direct
customer-facing experience
in a quality manager role Strong
verbal and written communication
(technical reports, 8D documentation) Excellent
technical writing skills
(clear, concise, data-driven) Ability to act as
technical interface with customers
on quality matters Preferred:
Mandarin proficiency
(verbal and written) Proven
team leadership, coaching, and management
experience Cross-functional collaboration with: Failure Analysis Engineering Field Sales Organization Ability to drive
corrective and preventive actions
across teams Problem-Solving & Analytical Strong
problem-solving skills
for semiconductor products & processes Root cause analysis and
field failure resolution Ability to prepare and present
8D reports
and
quality documentation Other Skills Organizational and project management
skills (handling audits, quality initiatives, notifications) Travel readiness
for global customer site visits Ability to handle
customer audits and product change notifications Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Finance and Manufacturing Industries IT Services and IT Consulting, Financial Services, and Manufacturing Referrals increase your chances of interviewing at Comtech Global, Inc by 2x Get notified about new Customer Quality Manager jobs in
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Industry : Semiconductor Manufacturing Job Title : Sr. Customer Quality Manager Location : San Jose, California On-site Legal Status: US Citizen Salary Range: $158,695- $229,046 Description Description: Candidate will be the champion of quality in promoting customers’ perception Power Integrations products. Candidate will ensure customer satisfaction by managing quality standards and customer expectations. Candidate will work seamlessly with various functional groups within the company and its supply base to secure customers’ approval of PI products, facilitate customer audits, ensure timely resolution product quality problems, and drive corrective and preventive actions as needed. Candidate will act as the technical interface on quality matters with customers. As such, candidate must have quality systems expertise with excellent organizational and communication skills. Candidate must have a proven track record of having worked in a similar role in a semiconductor company. Specific responsibilities include, but are not limited to, the following. Lead, coach and manage quality engineering team. Directly interface with customers on quality maters Collaborate with functional teams (Failure Analysis Engineering, Test Engineering, Product Engineering, Field Sales Organization) to achieve quality goals and customer satisfaction. Drive corrective and preventive actions resulting from field failures and generate 8D problem resolution reports for customers. Define and implement product quality operational and systemic improvements. Provide product change notifications to customers. Requirements: B.S. in Electrical Engineering or an equivalent technical discipline. 10+ years of experience in customer quality engineering involving integrated circuits. Expert in 8D problem resolution process. Direct customer facing experience in quality manager role. Must have problem solving skills on semiconductor products and manufacturing processes. Must have excellent technical writing in organized and concise manner based on facts and data. Must be available to travel to customer sites worldwide will be as required. Must be able to carry out verbal and written technical communications. Preference: Able to also carry out verbal and written technical communications in Mandarin. Technical & Industry Expertise Strong background in
semiconductor products and manufacturing processes 10+ years
in customer quality engineering (ICs / semiconductors) Expertise in
8D problem resolution
process Knowledge of
quality systems, standards, and audits Ability to define and implement
systemic product quality improvements Customer-Facing & Communication Direct
customer-facing experience
in a quality manager role Strong
verbal and written communication
(technical reports, 8D documentation) Excellent
technical writing skills
(clear, concise, data-driven) Ability to act as
technical interface with customers
on quality matters Preferred:
Mandarin proficiency
(verbal and written) Proven
team leadership, coaching, and management
experience Cross-functional collaboration with: Failure Analysis Engineering Field Sales Organization Ability to drive
corrective and preventive actions
across teams Problem-Solving & Analytical Strong
problem-solving skills
for semiconductor products & processes Root cause analysis and
field failure resolution Ability to prepare and present
8D reports
and
quality documentation Other Skills Organizational and project management
skills (handling audits, quality initiatives, notifications) Travel readiness
for global customer site visits Ability to handle
customer audits and product change notifications Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Finance and Manufacturing Industries IT Services and IT Consulting, Financial Services, and Manufacturing Referrals increase your chances of interviewing at Comtech Global, Inc by 2x Get notified about new Customer Quality Manager jobs in
San Jose, CA . Quality Assurance Manager, Product Quality
Menlo Park, CA $158,000.00-$219,000.00 3 weeks ago Redwood City, CA $101,941.00-$135,000.00 4 days ago Quality Assurance Manager, eero B2B team
Customer Quality Manager - Optical Solutions
Fremont, CA $100,000.00-$160,000.00 2 days ago San Jose, CA $140,000.00-$180,000.00 3 days ago Customer Quality Manager - Optical Solutions - Fremont CA
Fremont, CA $100,000.00-$160,000.00 11 hours ago Senior Manager/Associate Director Supplier Quality and Compliance
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Sunnyvale, CA $135,900.00-$234,900.00 2 weeks ago Assurance Manager, Quality Management - IS Assurance
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Santa Clara, CA $211,000.00-$317,000.00 14 hours ago Fremont, CA $119,000.00-$166,000.00 3 weeks ago Quality Engineering Manager - Multiport Da Vinci (I&A)
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Sunnyvale, CA $165,000.00-$245,000.00 2 weeks ago Advanced Quality Manager - Optical Solutions
Fremont, CA $125,000.00-$140,000.00 4 days ago Quality Engineering Manager (Multiport Da Vinci - Endoscopes)
Sunnyvale, CA $132,600.00-$224,400.00 1 week ago Engineering Manager, Chassis Quality & Validation
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Mountain View, CA $237,500.00-$321,500.00 2 weeks ago Functional Safety Senior Manager Quality
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#J-18808-Ljbffr