UCLA Health
Administrative Assistant III - Oculoplastic Ophthalmology, Westwood
UCLA Health, Los Angeles, California, United States, 90001
Oculoplastic Clinic Concierge
Work Location: Los Angeles, CA, USA Onsite or Remote: Fully On-Site Work Schedule: Monday-Friday 8am-5pm Salary Range: $30.36 - $43.49 Hourly Employment Type: 2 - Staff: Career Duration: Indefinite Primary Duties And Responsibilities
Oculoplastic clinic and ensuring a concierge-level patient experience. Responsibilities include, but are not limited to: Verify insurance coverage and obtain necessary pre-authorizations Provide front desk and general admin support as needed Job Qualifications
We are looking for an experienced professional with: Skill in customer service, dealing with unhappy patients, engendering trust and loyalty among customers (patients and referring physicians) Skill in researching, developing, and coordinating complex and varied special projects. Expertise in speaking clearly and distinctly, using appropriate vocabulary and grammar, to resolve conflicts, obtain and convey information to individuals, both in person and over the phone. Ability to handle projects independently, set priorities, organize and analyze information and material while performing a variety of duties with frequent interruptions and simultaneous deadlines. Ability to prioritize work with frequent deadlines and heavy workload. Ability to work in a team environment and foster teamwork. Excellent interpersonal skills including the ability to deal effectively with physicians, staff and patients while working under the pressure of a busy workload. Preferred: Knowledge of ophthalmic terminology. Detailed knowledge of the structure of the UCLA systems.
Work Location: Los Angeles, CA, USA Onsite or Remote: Fully On-Site Work Schedule: Monday-Friday 8am-5pm Salary Range: $30.36 - $43.49 Hourly Employment Type: 2 - Staff: Career Duration: Indefinite Primary Duties And Responsibilities
Oculoplastic clinic and ensuring a concierge-level patient experience. Responsibilities include, but are not limited to: Verify insurance coverage and obtain necessary pre-authorizations Provide front desk and general admin support as needed Job Qualifications
We are looking for an experienced professional with: Skill in customer service, dealing with unhappy patients, engendering trust and loyalty among customers (patients and referring physicians) Skill in researching, developing, and coordinating complex and varied special projects. Expertise in speaking clearly and distinctly, using appropriate vocabulary and grammar, to resolve conflicts, obtain and convey information to individuals, both in person and over the phone. Ability to handle projects independently, set priorities, organize and analyze information and material while performing a variety of duties with frequent interruptions and simultaneous deadlines. Ability to prioritize work with frequent deadlines and heavy workload. Ability to work in a team environment and foster teamwork. Excellent interpersonal skills including the ability to deal effectively with physicians, staff and patients while working under the pressure of a busy workload. Preferred: Knowledge of ophthalmic terminology. Detailed knowledge of the structure of the UCLA systems.