Allworth Financial
Branch Office Administrator
Allworth Financial specializes in retirement planning, investment advising, and 401(k) management with a direct approach to financial planning. Allworth Financial delivers long- and short-term investment planning solutions and advice to help clients achieve their goals and plan strategically for retirement. This is a full-time, non-exempt role based out of Cincinnati, OH; this candidate will be required to be in the office all five days of the work week. Duties And Responsibilities
Delivering exceptional service experiences with every client interaction Greeting and assisting our clients and guests with service requests and appointments Receiving all deliveries and routing to the appropriate recipient Preparing internal mail for routing to appropriate offices; receiving, opening and sorting daily mail Managing and reviewing calendars for advisors and preparing appropriate materials for upcoming appointments; making outbound client calls confirming appointments Preparing and stocking refreshments for the office daily Restocking supplies for the office Helping with snacks, beverages and meals as needed for the office staff or clients Directing incoming client phone calls to appropriate departments Managing office supplies and restocking as needed Assisting with facilities related issues and tasks as needed Helping Operations and Client Service with administrative duties as needed Suggesting and embracing process improvements Focusing on quality and accuracy of work Consistently demonstrating Allworth's guiding principles Qualifications
Passion for excellent service and client satisfaction Excellent verbal and written communication skills 2+ years of general administration and phone experience Strict attention to detail Ability to multi-task and prioritize work daily Flexibility and embraces change Strong organizational skills and ability to meet all deadlines Strong team player and approachable High degree of professionalism Proficient with Microsoft Office and navigation of systems BS/BA degree or equivalent work experience preferred Physical Requirements
Works in an office environment Requires extended periods of sitting or standing at a desk, talking on the phone, and typing Use hands, fingers to constantly operate a computer and office equipment, such as copy machine and printer Occasionally move about inside the office to access file cabinets, office equipment, etc. May carry or lift weight up to 10 lbs. in very limited occurrences Benefits
We value our associates' time and effort. Our commitment to your success is enhanced by our competitive base pay and an extensive benefits package, including: Medical: Blue Shield (PPOs and HDHP with HSA) plans and Kaiser (HMO) plans for California associates Dental insurance with MetLife Vision insurance with VSP Optional supplemental benefits Healthcare savings accounts with company contribution Flexible spending accounts Flexible working arrangements Generous 401K contributions Exempt associates qualify for our flexible paid time off policy. Non-Exempt associates will receive 15 days of paid time off annually during the first three years of employment 11 Paid Holidays Option to participate in our Equity Purchase Program Future growth opportunities within the company In addition, we work to maintain the best possible environment for our associates, where people can learn and grow with the firm. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.
Allworth Financial specializes in retirement planning, investment advising, and 401(k) management with a direct approach to financial planning. Allworth Financial delivers long- and short-term investment planning solutions and advice to help clients achieve their goals and plan strategically for retirement. This is a full-time, non-exempt role based out of Cincinnati, OH; this candidate will be required to be in the office all five days of the work week. Duties And Responsibilities
Delivering exceptional service experiences with every client interaction Greeting and assisting our clients and guests with service requests and appointments Receiving all deliveries and routing to the appropriate recipient Preparing internal mail for routing to appropriate offices; receiving, opening and sorting daily mail Managing and reviewing calendars for advisors and preparing appropriate materials for upcoming appointments; making outbound client calls confirming appointments Preparing and stocking refreshments for the office daily Restocking supplies for the office Helping with snacks, beverages and meals as needed for the office staff or clients Directing incoming client phone calls to appropriate departments Managing office supplies and restocking as needed Assisting with facilities related issues and tasks as needed Helping Operations and Client Service with administrative duties as needed Suggesting and embracing process improvements Focusing on quality and accuracy of work Consistently demonstrating Allworth's guiding principles Qualifications
Passion for excellent service and client satisfaction Excellent verbal and written communication skills 2+ years of general administration and phone experience Strict attention to detail Ability to multi-task and prioritize work daily Flexibility and embraces change Strong organizational skills and ability to meet all deadlines Strong team player and approachable High degree of professionalism Proficient with Microsoft Office and navigation of systems BS/BA degree or equivalent work experience preferred Physical Requirements
Works in an office environment Requires extended periods of sitting or standing at a desk, talking on the phone, and typing Use hands, fingers to constantly operate a computer and office equipment, such as copy machine and printer Occasionally move about inside the office to access file cabinets, office equipment, etc. May carry or lift weight up to 10 lbs. in very limited occurrences Benefits
We value our associates' time and effort. Our commitment to your success is enhanced by our competitive base pay and an extensive benefits package, including: Medical: Blue Shield (PPOs and HDHP with HSA) plans and Kaiser (HMO) plans for California associates Dental insurance with MetLife Vision insurance with VSP Optional supplemental benefits Healthcare savings accounts with company contribution Flexible spending accounts Flexible working arrangements Generous 401K contributions Exempt associates qualify for our flexible paid time off policy. Non-Exempt associates will receive 15 days of paid time off annually during the first three years of employment 11 Paid Holidays Option to participate in our Equity Purchase Program Future growth opportunities within the company In addition, we work to maintain the best possible environment for our associates, where people can learn and grow with the firm. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.