Infrastructure Operations Manager

Essnova Solutions, Inc., an Inc. 500 federal contractor and SBA 8(a)/HUBZone-certified small business, is seeking a highly competent Capture Manager with the strategic acumen and execution horsepower to drive high-value wins across our federal portfolio. With access to powerful contract vehicles including GSA OASIS+, Seaport NxG, FAA eFAST, GSA MAS, and 8(a) STARS III and deep capabilities in IT, Cybersecurity, Healthcare, Geospatial, and Environmental services, we are uniquely positioned for explosive growth. Essnova possesses necessary clearances and ISO, and CMMI Level 3 certification and exceptional past performance. Develop and document monitoring procedures that meet requirements and adhere to defined policies. Provide proactive and scheduled console monitoring of infrastructure and systems (e.g., Equipment, Network, batch schedule, interfaces, table spaces and backups), respond to messages and take corrective action as required. Develop and maintain standard automated scripts to perform monitoring on Systems Software. Identify and report problems including system, file, disk and Application Problems. Provide troubleshooting, repair and escalation of problems in the Data Center computing environment. Provide preventative measures for proactive monitoring and self-healing capabilities to limit outages that impact Service delivery. Resolve or assist in resolving applications problems in accordance with service levels and escalate as required. Develop and document job scheduling procedures that meet requirements and adhere to defined policies. Provide job scheduling, job execution, reporting and Resolution, taking into account infrastructure and system interdependencies. Requirements Must have Top Secret (TS) security clearance with SCI eligibility. Must have a bachelor’s degree in computer science, information systems, business administration, information technology, or equivalent work experience. Must have 10 years’ experience in IT field. Must have 5 years’ experience managing hybrid IT environments. Must have 5 years’ experience managing on-premise and cloud infrastructure including servers, networking, storage, and VoIP. Essnova Solutions, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all. Candidate must have U.S. Citizenship and TS with SCI option