ND Group
Key Responsibilities :
Review and evaluate property claims to determine coverage, liability, and the appropriate course of action. Investigate claims by gathering necessary information, including documentation, photos, statements, and estimates from policyholders, contractors, and field adjusters. Analyze policy terms and conditions to determine coverage applicability and limitations. Ensure timely and accurate documentation of all claim activities and communications in the claims management system. Negotiate settlements with insureds/claimants, contractors, and vendors while adhering to company guidelines and state regulations. Provide guidance to field adjusters and independent appraisers on claims handling procedures. Work with contractors, engineers, and other experts as needed to assess damage, repairs, and rebuilding efforts. Communicate claim decisions clearly and effectively to policyholders and stakeholders. Handle escalated or complex claims that may involve large losses, liability disputes, or coverage interpretation. Stay updated on regulatory changes and industry best practices related to property claims. Qualifications :
4 year Bachelor’s degree in Insurance, Business, or related field (preferred). 3-5 years of experience in property claims handling or a related role (experience with complex or large loss claims is a plus). In-depth knowledge of property insurance policies, coverage interpretation, and claims procedures. Strong investigative and analytical skills. Excellent written and verbal communication skills. Ability to manage a high volume of claims while meeting deadlines. Proficiency in claims management systems and relevant software. Knowledge of state and federal regulations impacting property claims. Preferred Skills :
Experience handling catastrophic losses or complex commercial property claims. Adjuster’s license (preferred). Experience in Xactimate or similar estimating software.
We offer a competitive total compensation package including medical, dental, vision & life insurance, pension and a 401(k) with match.
Our offices are located on the Charles River in historic Dedham, Massachusetts. Our employees enjoy the use of a subsidized on-site café, fitness center and free parking.
The Norfolk & Dedham Group® is an Equal Opportunity Employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Review and evaluate property claims to determine coverage, liability, and the appropriate course of action. Investigate claims by gathering necessary information, including documentation, photos, statements, and estimates from policyholders, contractors, and field adjusters. Analyze policy terms and conditions to determine coverage applicability and limitations. Ensure timely and accurate documentation of all claim activities and communications in the claims management system. Negotiate settlements with insureds/claimants, contractors, and vendors while adhering to company guidelines and state regulations. Provide guidance to field adjusters and independent appraisers on claims handling procedures. Work with contractors, engineers, and other experts as needed to assess damage, repairs, and rebuilding efforts. Communicate claim decisions clearly and effectively to policyholders and stakeholders. Handle escalated or complex claims that may involve large losses, liability disputes, or coverage interpretation. Stay updated on regulatory changes and industry best practices related to property claims. Qualifications :
4 year Bachelor’s degree in Insurance, Business, or related field (preferred). 3-5 years of experience in property claims handling or a related role (experience with complex or large loss claims is a plus). In-depth knowledge of property insurance policies, coverage interpretation, and claims procedures. Strong investigative and analytical skills. Excellent written and verbal communication skills. Ability to manage a high volume of claims while meeting deadlines. Proficiency in claims management systems and relevant software. Knowledge of state and federal regulations impacting property claims. Preferred Skills :
Experience handling catastrophic losses or complex commercial property claims. Adjuster’s license (preferred). Experience in Xactimate or similar estimating software.
We offer a competitive total compensation package including medical, dental, vision & life insurance, pension and a 401(k) with match.
Our offices are located on the Charles River in historic Dedham, Massachusetts. Our employees enjoy the use of a subsidized on-site café, fitness center and free parking.
The Norfolk & Dedham Group® is an Equal Opportunity Employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.