TPG Hotels and Resorts
Night Auditor - Staybridge Suites St. Pete
TPG Hotels and Resorts, St. Petersburg, Florida, United States
Night Auditor - Staybridge Suites St. Pete
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Night Auditor - Staybridge Suites St. Pete
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TPG Hotels and Resorts Night Auditor - Staybridge Suites St. Pete
5 days ago Be among the first 25 applicants Join to apply for the
Night Auditor - Staybridge Suites St. Pete
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TPG Hotels and Resorts Job Overview
The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently. Job Overview
The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently.
What You'll Be Doing
Guest Services: Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere. Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction. Front Desk Operations: Process check-ins and check-outs for guests arriving and departing during the night hours. Manage reservations and room assignments, ensuring accurate information and availability. Handle phone calls, take messages, and provide information to guests as needed. Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information. Ensure compliance with data protection and privacy regulations when handling guest information. Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations. Nightly Reports and Reconciliation: Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance. Verify and reconcile guest accounts, ensuring accuracy in charges and payments. Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams. Accounting and Bookkeeping: Post charges, payments, and adjustments to guest accounts accurately. Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system. Security and Safety: Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property. Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions.
Skills And Abilities
High School Education, or an equivalent of previous experience. Proven experience in hotel front office operations or guest services. Excellent communication and problem-solving abilities. Proficiency in hotel management software and computer systems. Experience with Microsoft Office applications.
Working Conditions & Physical Effort
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Management and Manufacturing Industries
Hospitality Referrals increase your chances of interviewing at TPG Hotels and Resorts by 2x Sign in to set job alerts for Night Auditor roles.
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Join to apply for the
Night Auditor - Staybridge Suites St. Pete
role at
TPG Hotels and Resorts Night Auditor - Staybridge Suites St. Pete
5 days ago Be among the first 25 applicants Join to apply for the
Night Auditor - Staybridge Suites St. Pete
role at
TPG Hotels and Resorts Job Overview
The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently. Job Overview
The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently.
What You'll Be Doing
Guest Services: Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere. Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction. Front Desk Operations: Process check-ins and check-outs for guests arriving and departing during the night hours. Manage reservations and room assignments, ensuring accurate information and availability. Handle phone calls, take messages, and provide information to guests as needed. Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information. Ensure compliance with data protection and privacy regulations when handling guest information. Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations. Nightly Reports and Reconciliation: Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance. Verify and reconcile guest accounts, ensuring accuracy in charges and payments. Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams. Accounting and Bookkeeping: Post charges, payments, and adjustments to guest accounts accurately. Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system. Security and Safety: Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property. Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions.
Skills And Abilities
High School Education, or an equivalent of previous experience. Proven experience in hotel front office operations or guest services. Excellent communication and problem-solving abilities. Proficiency in hotel management software and computer systems. Experience with Microsoft Office applications.
Working Conditions & Physical Effort
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Management and Manufacturing Industries
Hospitality Referrals increase your chances of interviewing at TPG Hotels and Resorts by 2x Sign in to set job alerts for Night Auditor roles.
Front Desk Agent - Embassy Suites Tampa Downtown Convention Center
Guest Services Representative - Guest Services - Bayfront Health
Tampa, FL $36,000.00-$46,000.00 1 month ago St. Petersburg, FL $17.00-$19.00 5 days ago St. Petersburg, FL $16.00-$17.00 2 weeks ago Bradenton, FL $35,000.00-$45,000.00 1 month ago Guest Services Agent (Cargo, Onsite Position)
Tampa, FL $38,500.00-$48,000.00 1 week ago Hotel Front Desk Associate/Night Auditor
St. Petersburg, FL $13.00-$22.86 2 weeks ago Front Desk Receptionist - Office Manager
Pinellas Park, FL $19.00-$22.00 2 weeks ago Hilton St. Pete Bayfront - PT/FT Front Desk Agent
Front Desk Agent - Hilton Tampa Downtown
Apollo Beach, FL $15.50-$21.75 2 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr