Executive Assistant at Sprout Social

Job Description Sprout Social is looking to hire an Executive Assistant to support our Chief Marketing Officer

(CMO) and Chief People Officer (CPO).

Why join Sprout's team?

Our Marketing team is focused on building a powerful brand and fueling customer growth

through innovative campaigns, content, and experiences. The People team ensures Sprout

remains a place where people thrive through magnetic culture, programs, and initiatives that

foster belonging, growth, and exceptional performance.

This role offers a unique opportunity to support executives at the helm of these efforts and work

closely with their Chiefs of Staff to enable seamless coordination and execution. You'll provide a

wide array of administrative, logistical, and project-related support, while also having the

opportunity to flex your creative, communication, and organizational skills to help bring

employee experiences and executive priorities to life.

This role reports to the Chief of Staff to the CMO, with a dotted line to the Chief of Staff to the

CPO.

What you'll do

As the Executive Assistant, you'll play a key role in helping two dynamic executives (our CMO

and CPO) stay focused on what matters most. You'll bring a proactive mindset, sharp attention

to detail, and excellent communication skills to everything you do. Whether it's navigating

shifting priorities, supporting team culture moments, or crafting standout presentations, you'll

balance independent ownership with strong collaboration, always staying a step ahead. •You'll own complex calendar management for both executives, aligning time to priorities

and business needs. You can expect complex scheduling needs and leverage

problem-solving at small and large scales to unlock calendar puzzles. •You'll book and manage travel and expenses, maximizing executive experience and

minimizing disruption - even when plans change. Expect to promptly address logistical

needs before and during travel, collect receipts, track expenses, and submit expense

reports after travel. •You'll provide in-person support at our Chicago office when executives are in person,

including partnering with the Workplace Experience team for Board meeting support and

partnership with Chiefs of Staff for team on-sites and in-office events. •You'll create compelling, executive-ready presentations and team decks-often owning

the visual design and flow-while keeping messaging sharp and aligned to audience and

purpose. •You'll support employee experience and culture initiatives, including recognition

programs, appreciation moments, and internal communications that help bring Sprout's

values to life. •You'll support project tracking and light coordination work, helping ensure timelines,

deliverables, and communication stay on track for key initiatives. •You'll act as a trusted partner and liaison and apply the utmost discretion, given your

access to sensitive information that others within the company may not be privy to. •You'll partner with Chiefs of Staff on additional responsibilities and should bring a flexible

mindset to this role - we'll work together to deliver exceptional support so our executives

can focus on the most important things that drive business impact.

Requirements

The minimum qualifications for this role include: •5+ years of experience providing high-level administrative support to C-suite executives,

including previous or current experience as an Executive Assistant •Experience in SaaS or technology industries •Proven ability to work independently, proactively anticipate executive needs and make

informed decisions •Excellent time management, prioritization, and executive-facing communication skills •Strong attention to detail and precision in all aspects of work •Expertise in office and communication software such as Google Workspace (Google

Calendar, Gmail, Drive), Slack, and Zoom •Extensive experience with expense management and travel booking software •Willingness to provide flexible support outside regular office hours as needed. While we

aim for a consistent schedule, occasional exceptions may arise •Ability to work from Sprout's Chicago office on a weekly basis with potential for additional

in-office days based on business need

Preferred qualifications for this role include: •Strong ability to build relationships across disciplines and levels, including with executive

leadership •Willingness to expand both Marketing and People industry knowledge and expertise •A strategic mindset for this role and the impact of the work •A desire to set and continuously raise the bar for this new role

How you'll grow

Within 1 month, you will... •Complete Sprout Social's new hire training and onboarding program alongside other new

team members, gaining a comprehensive understanding of our products and how your

role contributes to the organization's success. •Collaborate with the Chiefs of Staff to define key success metrics for your role and

establish a framework for measuring progress. •Develop a deep understanding of the CMO & CPO's priorities, leadership styles, and

communication preferences. •Establish relationships with key stakeholders across the company, within Marketing and

People teams, and with Sprout's Executive Leadership Team (ELT). •Begin managing daily administrative tasks, including email triage, meeting preparation,

and scheduling, ensuring efficiency and organization. •Familiarize yourself with internal systems, tools, and processes to support the teams

efficiently.

Within 3 months, you will... •Take full ownership of scheduling, travel logistics, event coordination, and

communications, ensuring no conflicts or bottlenecks. •Build strong relationships with cross-functional leaders in Marketing and People to

understand their working models and ensure seamless collaboration. •Drive process improvements to streamline administrative workflows and increase

efficiency. •Support cross-functional projects by collaborating closely with Marketing and People

teams and the Chiefs of Staff to ensure timely execution and alignment with strategic

goals. •Collaborate on the planning and execution of high-profile meetings, team offsites, and

in-person events in our Chicago office, ensuring all logistics are handled smoothly.

Within 6 months, you will... •Anticipate the needs of the CMO & CPO, proactively managing their schedules and

reducing their administrative workload. •Continuously refine administrative processes to improve efficiency and enhance

communication flow between technical leadership and their teams. •Take on increasing responsibility for supporting high-impact cross-departmental

initiatives, ensuring smooth coordination and execution across teams.

Within 12 months, you will... •Collaborate with the Chiefs of Staff to streamline and enhance scheduling and workflow

practices, driving greater efficiency and effectiveness. •Continue refining and improving administrative processes to increase efficiency for the

executives and their teams. •Actively seek and respond to feedback from peers, customers, and leadership-both

solicited and unsolicited-to continuously improve processes and outcomes. •Bring fresh ideas and innovative solutions to the table, using your unique skills and

perspective to drive positive change and make an impact in ways we haven't yet

imagined.

Of course what is outlined above is the ideal timeline and responsibilities, but things may shift

based on business needs and other projects and tasks could be added at the discretion of your

manager.

Benefits

Our Benefits Program

We're proud to regularly be recognized for our team, product and culture. Our benefits program

includes: •Insurance and benefit options that are built for both individuals and families •Progressive policies to support work/life balance, like our flexible paid time off and

parental leave program •High-quality and well-maintained equipment-your computer will never prevent you from

doing your best •Wellness initiatives to ensure both health and mental well-being of our team •Ongoing education and development opportunities via our Grow@Sprout program and

employee-led diversity, equity, and inclusion initiatives. •Growing corporate social responsibility program that is driven by the involvement and

passion of our team members •Beautiful, convenient, and state-of-the-art offices in Chicago's Loop

Individual base pay is based on various factors, including work location, relevant experience

and skills, the responsibility of the role, and job duties/requirements. In the United States, we

have two geographic pay zones. For this role, our current base pay ranges for new hires are: •Zone 2 (Illinois): $80,000 (min), $100,000 (mid), $120,000 (max) USD annually

The listed ranges represent the expected earning potential in this position. Starting salaries for

well-qualified new hires are typically around the midpoint of the range. These ranges were

determined by a market-based compensation approach; we used data from trusted third-party

compensation sources to set equitable, consistent, and competitive ranges. We also evaluate

compensation bi-annually, identify any changes in the market and make adjustments to our

ranges and existing employee compensation as needed.

Base pay is only one element of an employee's total compensation at Sprout. Every Sprout

team member has an opportunity to receive restricted stock units (RSUs) under Sprout's equity

plan. Employees (and their dependents) are covered by medical, dental, vision, basic life,

accidental death, and dismemberment insurance, and Modern Health (a wellness benefit).

Employees are able to enroll in Sprout's company's 401k plan, in which Sprout will match 50%

of your contributions up to 6% with a maximum contribution. Sprout offers "Flexible Paid Time

Off" and ten paid holidays. We have outlined the various components to an employee's full

compensation package here to help you to understand our total rewards package.

Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer.

We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex

(including sexual identity), age, physical or mental disability, pregnancy, veteran or military

status, unfavorable discharge from military service, genetic information, sexual orientation,

marital status, order of protection status, citizenship status, arrest record or expunged or sealed

convictions, or any other legally recognized protected basis under federal, state, or local law.

Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report.

If you require a reasonable accommodation for any part of the interview process or to submit

your application, please email us at accommodations@sproutsocial.com. Include the nature of

your request and your preferred contact information. We'll do everything we can to support your

success during our recruitment process while upholding your privacy. Please note that only

inquiries regarding accommodations will receive a response from this email address; other

inquiries will not be addressed (e.g., you send your resume but are not requesting an

accommodation).

For more information about our commitment to equal employment opportunity, please click here

(1) Equal Opportunity Employment Poster (2) Sprout Social's Affirmative Action Statement.

Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law.