RealManage
Onsite Assistant General Manager (Providence)
RealManage, Aubrey, Texas, United States, 76227
Job Details
Job Location Providence Village, TX
Position Type Full Time
Salary Range $58000.00 - $63000.00 Salary/year
Job Category ELVONS
Description
RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.
RealManage Elevated Onsite is a values-based company with the following values as our guiding principles: Integrity: we always do the right thing. Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. Selflessness: more than teamwork; we are part of something special and much larger than any of us. Personal Relationships: we are a professional services company; people do business with people they like. Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued. Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities. RealManage has earned the prestigious Certified recognition from
Great Place to Work ®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.
The General Manager (GM) serves as the Chief Operating Officer of the Home Owners Association. This position has ultimate responsibility for the day to day operations, including all activities and relationships between the Association, Board of Directors, members, guests, employees, community, government and industry.
Community Summary:
Great planning, attention to details, and masterful execution create a great community in Providence Village, Texas. From one-of-a-kind resort style recreational facilities to the entry, street design and protective architectural covenants and restrictions, a Huffines' Signature Community provides a new home that grows in value and provides a quality of life like none other. Each community reflects the Huffines' dedication to providing a lifestyle that embraces family traditions their home and creates lasting memories.
Responsibilties:
Supervision of team members Receives and responds to incoming calls from homeowners, Board members and vendors. Follow through on various requests, while maintaining records Processes and distributes incoming and outgoing mail for the office and Associations. Prepares and assists General Manager with monthly board packages and in-house mailings Deed Restriction Letters: Produce and track letters based on the site inspections. Maintain violation log, both active and resolved Renewals: Track expiration dates on all agreementsfor assigned associations (landscape maintenance, pool maintenance, janitorial, etc.), solicit bids for renewal, renew the agreementswith current vendor if requested and/or assist the bid packet preparation. Ensure that all agreementsare fully executed and are appropriately filed Meeting Notice Preparation: Assist with the preparation of the Board Meeting Packets and Annual Members Meeting Packets in accordance with the association's bylaw notice requirements Attendance at Meetings: Attend Board Meetings and Annual Members Meetings as needed to assist the Association Manager and to record minutes Prepare Minutes: Draft meeting minutes and make additions/changes as directed by the Association Manager and Board Members for assigned associations. Manage the approval process of the minutes by the Association Manager and circulate to the Board of Directors within thirty days of the meeting New Board Member Packets: Prepare and fulfill the New Board Member Packet(s) within two (2) working days of the Annual Members Meeting Maintenance of Corporate Records: Maintain and update the corporate records and minutes books for assigned associations Committee Coordination: Manage the volunteer process for assigned associations and maintain a data file of volunteers for each committee and manage committee requests Filing: Set up files for new associations as assigned and maintain association files per standard office procedures Research and Coordination: Assist the Association Manager with researching resident requests, securing locations and dates for meetings Proofread all community correspondence Plus other work related tasks as needed Qualifications
Associate degree required. Minimum of one (1) year(s) Homeowner Association (HOA) Management experience required Previous onsite management experience strongly preferred Strong interpersonal, supervisory and customer service skills are required. Able to set priorities, plan, organize, and delegate effectively. Strong written and verbal communication skills. Must have command of the English language both written and verbal. Excellent phone etiquette. Ability to work effectively under time constraints and deadlines. Ability to read, understand, and explain financial statements including balance sheets, income statements and general ledger. Pay and Benefits:
58,000.00 - $63,000 depending on education and experience
Benefits include:
Medical Insurance Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High Deductible Medical Plan to be eligible) FSA Education Reimbursement 401K matching Employee Assistance Program (EAP) 11 paid Holidays
Job Location Providence Village, TX
Position Type Full Time
Salary Range $58000.00 - $63000.00 Salary/year
Job Category ELVONS
Description
RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.
RealManage Elevated Onsite is a values-based company with the following values as our guiding principles: Integrity: we always do the right thing. Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. Selflessness: more than teamwork; we are part of something special and much larger than any of us. Personal Relationships: we are a professional services company; people do business with people they like. Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued. Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities. RealManage has earned the prestigious Certified recognition from
Great Place to Work ®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.
The General Manager (GM) serves as the Chief Operating Officer of the Home Owners Association. This position has ultimate responsibility for the day to day operations, including all activities and relationships between the Association, Board of Directors, members, guests, employees, community, government and industry.
Community Summary:
Great planning, attention to details, and masterful execution create a great community in Providence Village, Texas. From one-of-a-kind resort style recreational facilities to the entry, street design and protective architectural covenants and restrictions, a Huffines' Signature Community provides a new home that grows in value and provides a quality of life like none other. Each community reflects the Huffines' dedication to providing a lifestyle that embraces family traditions their home and creates lasting memories.
Responsibilties:
Supervision of team members Receives and responds to incoming calls from homeowners, Board members and vendors. Follow through on various requests, while maintaining records Processes and distributes incoming and outgoing mail for the office and Associations. Prepares and assists General Manager with monthly board packages and in-house mailings Deed Restriction Letters: Produce and track letters based on the site inspections. Maintain violation log, both active and resolved Renewals: Track expiration dates on all agreementsfor assigned associations (landscape maintenance, pool maintenance, janitorial, etc.), solicit bids for renewal, renew the agreementswith current vendor if requested and/or assist the bid packet preparation. Ensure that all agreementsare fully executed and are appropriately filed Meeting Notice Preparation: Assist with the preparation of the Board Meeting Packets and Annual Members Meeting Packets in accordance with the association's bylaw notice requirements Attendance at Meetings: Attend Board Meetings and Annual Members Meetings as needed to assist the Association Manager and to record minutes Prepare Minutes: Draft meeting minutes and make additions/changes as directed by the Association Manager and Board Members for assigned associations. Manage the approval process of the minutes by the Association Manager and circulate to the Board of Directors within thirty days of the meeting New Board Member Packets: Prepare and fulfill the New Board Member Packet(s) within two (2) working days of the Annual Members Meeting Maintenance of Corporate Records: Maintain and update the corporate records and minutes books for assigned associations Committee Coordination: Manage the volunteer process for assigned associations and maintain a data file of volunteers for each committee and manage committee requests Filing: Set up files for new associations as assigned and maintain association files per standard office procedures Research and Coordination: Assist the Association Manager with researching resident requests, securing locations and dates for meetings Proofread all community correspondence Plus other work related tasks as needed Qualifications
Associate degree required. Minimum of one (1) year(s) Homeowner Association (HOA) Management experience required Previous onsite management experience strongly preferred Strong interpersonal, supervisory and customer service skills are required. Able to set priorities, plan, organize, and delegate effectively. Strong written and verbal communication skills. Must have command of the English language both written and verbal. Excellent phone etiquette. Ability to work effectively under time constraints and deadlines. Ability to read, understand, and explain financial statements including balance sheets, income statements and general ledger. Pay and Benefits:
58,000.00 - $63,000 depending on education and experience
Benefits include:
Medical Insurance Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High Deductible Medical Plan to be eligible) FSA Education Reimbursement 401K matching Employee Assistance Program (EAP) 11 paid Holidays