BJC HealthCare
Customer Service Dining on Call Representative
BJC HealthCare, St Louis, Missouri, United States
City/State:
Saint Louis, Missouri
Categories:
Nutrition and Food Service
Job Status:
Part-Time
Req ID
: 93536
Pay Range:
$15.00 - $22.33 / hour (Salary or hourly rate is based on job qualifications and relevant work experience)
Additional Information About the Role
NOW HIRING FOR NEW PLAZA TOWER @ BARNES-JEWISH HOSPITAL. COME JOIN OUR TEAM!
DAILY PAY AVAILABLE
Part Time (24 hours per week)
Benefits Eligible
Rotating Weekends and Holidays
Keyboarding and Computer Skills a Plus
High School Diploma or GED Required
Overview
Barnes-Jewish Hospital
at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.
The Department of Food and Nutrition at Barnes-Jewish Hospital consists of Patient, Retail and Catering Service areas on both the North and South Campus.¿ This includes patient meal and Clinical Nutrition Services, Queeny Tower Restaurant, three Cafeterias and three Coffee Bars.¿ It is the role of the department to serve the needs of patients, visitors and employees with excellent customer service.¿ Our qualified staff services the patients' nutritional needs during their hospital stay according to specified guidelines to improve their clinical status and assist in the healing process.¿ Opportunities are available for all skill levels from entry-level positions to licensed and/or certified management positions.
Preferred Qualifications
Role Purpose
Provide food service for patients and families. Performs in the key position in the Dining On Call program by performing duties in the call center. First line interaction by answering the phone and obtaining meal selections from patients and families utilizing customer service, nutrition knowledge, and computer skills.
Responsibilities
Provides customer service over the phone to provide dining services for patients and family members by accurately taking orders and identifying dietary restrictions.
Performs correct and comprehensive data entry of patient food orders into the system.
Interacts and collaborates with patient care team and department in regard to patient orders.
Minimum Requirements
Education
High School Diploma or GED
Experience
Supervisor Experience
No Experience
Benefits and Legal Statement
BJC Total Rewards
At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Annual 4% BJC Automatic Retirement Contribution
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance
To learn more, go to our Benefits Summary (https://www.bjctotalrewards.org/Benefits)
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
Saint Louis, Missouri
Categories:
Nutrition and Food Service
Job Status:
Part-Time
Req ID
: 93536
Pay Range:
$15.00 - $22.33 / hour (Salary or hourly rate is based on job qualifications and relevant work experience)
Additional Information About the Role
NOW HIRING FOR NEW PLAZA TOWER @ BARNES-JEWISH HOSPITAL. COME JOIN OUR TEAM!
DAILY PAY AVAILABLE
Part Time (24 hours per week)
Benefits Eligible
Rotating Weekends and Holidays
Keyboarding and Computer Skills a Plus
High School Diploma or GED Required
Overview
Barnes-Jewish Hospital
at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.
The Department of Food and Nutrition at Barnes-Jewish Hospital consists of Patient, Retail and Catering Service areas on both the North and South Campus.¿ This includes patient meal and Clinical Nutrition Services, Queeny Tower Restaurant, three Cafeterias and three Coffee Bars.¿ It is the role of the department to serve the needs of patients, visitors and employees with excellent customer service.¿ Our qualified staff services the patients' nutritional needs during their hospital stay according to specified guidelines to improve their clinical status and assist in the healing process.¿ Opportunities are available for all skill levels from entry-level positions to licensed and/or certified management positions.
Preferred Qualifications
Role Purpose
Provide food service for patients and families. Performs in the key position in the Dining On Call program by performing duties in the call center. First line interaction by answering the phone and obtaining meal selections from patients and families utilizing customer service, nutrition knowledge, and computer skills.
Responsibilities
Provides customer service over the phone to provide dining services for patients and family members by accurately taking orders and identifying dietary restrictions.
Performs correct and comprehensive data entry of patient food orders into the system.
Interacts and collaborates with patient care team and department in regard to patient orders.
Minimum Requirements
Education
High School Diploma or GED
Experience
Supervisor Experience
No Experience
Benefits and Legal Statement
BJC Total Rewards
At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Annual 4% BJC Automatic Retirement Contribution
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance
To learn more, go to our Benefits Summary (https://www.bjctotalrewards.org/Benefits)
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer