Eastern Propane Co
CUSTOMER SERVICE REPRESENTATIVE
Rochester, NH - Part-Time
About our energy
Family owned and operated for more than 90 years, Eastern is a full-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. We are proudly ranked as a platinum level status for Veteran friendly employers. We've been voted as one of New Hampshire's "Best Places to Work" in the Manchester Radio Group's #bestofthe603 and we are pleased to offer employment opportunities throughout New England. Joining Eastern means you're part of a supportive and family focused culture.
Why choose Eastern? Matched 401(k) options Employee & family fuel discounts for your home 90 hours paid time off + 7 paid holidays Veteran's Day paid holiday for active military and veterans Opportunity for growth Complimentary coffee, snacks, and Thanksgiving turkey Wellness reimbursement (gym, exercise classes, and more) Additional voluntary benefits About this opportunity
This position is responsible for efficiently providing solutions to customer service needs via telephone and email through a positive and respectful dialogue. Ability to multi-task and effectively manage and dispatch customer calls is essential. This position is scheduled Monday - Friday between the hours of 9:00 AM and 2:00 PM. Alternative hours may be considered.
What your role will look like
Manage, respond to, and resolve customer questions, concerns, and inquiries accurately and appropriately. Provide customers with requested information by using application software or other appropriate means and assist customers to achieve total satisfaction. What you'll bring to this role
Education: High school diploma or equivalent Experience: 2 years of telephone call center experience a plus. Intermediate proficiency in MS Office preferred.
Apply now to heat up your career at Eastern!
Rochester, NH - Part-Time
About our energy
Family owned and operated for more than 90 years, Eastern is a full-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. We are proudly ranked as a platinum level status for Veteran friendly employers. We've been voted as one of New Hampshire's "Best Places to Work" in the Manchester Radio Group's #bestofthe603 and we are pleased to offer employment opportunities throughout New England. Joining Eastern means you're part of a supportive and family focused culture.
Why choose Eastern? Matched 401(k) options Employee & family fuel discounts for your home 90 hours paid time off + 7 paid holidays Veteran's Day paid holiday for active military and veterans Opportunity for growth Complimentary coffee, snacks, and Thanksgiving turkey Wellness reimbursement (gym, exercise classes, and more) Additional voluntary benefits About this opportunity
This position is responsible for efficiently providing solutions to customer service needs via telephone and email through a positive and respectful dialogue. Ability to multi-task and effectively manage and dispatch customer calls is essential. This position is scheduled Monday - Friday between the hours of 9:00 AM and 2:00 PM. Alternative hours may be considered.
What your role will look like
Manage, respond to, and resolve customer questions, concerns, and inquiries accurately and appropriately. Provide customers with requested information by using application software or other appropriate means and assist customers to achieve total satisfaction. What you'll bring to this role
Education: High school diploma or equivalent Experience: 2 years of telephone call center experience a plus. Intermediate proficiency in MS Office preferred.
Apply now to heat up your career at Eastern!