Dairy Farmers of America
Job Description
The Manager, Human Resources, Ingredients Operations reports to the Director, HRBP , Ingredients Operations. The role acts as an HR partner to the plant and for Ingredients Dairy Powders.
The Manager, HR will deliver HR programs and processes that support DFA’s business strategy and values.
This role will deliver business aligned, value adding solutions across a range of HR areas including; talent management, learning and development, employee engagement, employee relations, leadership development, diversity and inclusion, and strategic workforce planning.
People Plan
Provides input to and delivers on the Operational HR Plan for the plant.
HR Partnering
:
Influences and builds relationships with leaders in the plant to reinforce HR’s position as a trusted advisor to the business
Provides coaching and support to leaders to drive performance that enables the delivery of superior outcomes
Talent Management:
Uses the DFA talent process to identify critical roles and talent in the client group
Supports leaders to have strategic talent and succession discussions to meet their groups needs
Recruitment
Manages the non-exempt recruitment and onboarding needs for the client site
Works with the Talent & OD CoE on exempt recruitment needs
Administer new employee orientation, location specific training, and Dairy University training
Capability Development
Identifies key capability gaps in the client group, both technical and leadership
Coaches’ leaders and provides the tools (from the CoE) to enable them to build effective individual development plans and actions
Performance Management
Delivers the annual Performance and Development process
Coaches’ leaders on the performance planning and review processes including goal setting and giving effective feedback
Culture and Employee Engagement
Provides guidance and feedback to leaders to reinforce the desired behaviours that will build the culture
Works with the business to identify and deliver actions that will drive an increase in employee engagement
Compensation
Manages the annual compensation and bonus review with the client group/s, using the DFA framework and delivers within budget
Employee and Labor Relations
Provides advice on employee issues and manages the resolution processes across a range of issues including leave, workers compensation, investigation and policy and process queries
Provides guidance and support in case management of people related grievances and other investigations
Escalates issues to the ER team, to recommend appropriate action and resolve complex cases and disputes, when required
Process all terminations and disciplinary actions
Coordinate enrollment of employees in the DFA benefits plan
Manage and partner with the leadership team providing direction to the union relations and union contract
Diversity and Inclusion
Coaches and guides leaders to understand how D&I strategies and actions contribute to business success
Business Integration and Change
Engages with leaders to understand people’s capacity and readiness for change
Organization design and strategic workforce planning
Works with leaders to identify and build future workforce capability requirements for the business to sustain strategic imperatives
Operational
Manages the time and attendance process at the client site to ensure compliance requirements are met
Manages the payroll process for the client team and ensures compliance requirements are met
Attends to other operational people issues as required
Serve as a representative for unemployment hearings, grievances, arbitrations and contract negotiations
Team Leadership (as appropriate)
Builds and manages a high performing team who deliver on people plan initiatives
Creates and maintains a positive work climate by inspiring and engaging the team
Conducts quality performance and development conversations and provides regular feedback to support professional growth
Develops the capability of team members
Union Relations
Manage and partner with the leadership team providing direction to union relations and union contract
Security / EHS
Provide support to plant meets current regulatory and corporate requirements through corporate HR/Safety programs
Requirements
Education/Experience
:
Bachelor’s degree in human resource management, organizational psychology, business or related field
3-5+ years of progressive HR experience
Experience working in a manufacturing environment is highly desirable
Experience with union relations is a plus
Knowledge, Skills and Abilities:
Excellent knowledge of Human Resources practices; working knowledge of HR related laws and regulations
What we offer:
*Healthcare benefits start on the first of the month after start date
*Immediate eligibility into 401k program + company match
*Paid time off + sick time
*Tuition reimbursement
*Relocation assistance is available
An Equal Opportunity Employer
The Manager, Human Resources, Ingredients Operations reports to the Director, HRBP , Ingredients Operations. The role acts as an HR partner to the plant and for Ingredients Dairy Powders.
The Manager, HR will deliver HR programs and processes that support DFA’s business strategy and values.
This role will deliver business aligned, value adding solutions across a range of HR areas including; talent management, learning and development, employee engagement, employee relations, leadership development, diversity and inclusion, and strategic workforce planning.
People Plan
Provides input to and delivers on the Operational HR Plan for the plant.
HR Partnering
:
Influences and builds relationships with leaders in the plant to reinforce HR’s position as a trusted advisor to the business
Provides coaching and support to leaders to drive performance that enables the delivery of superior outcomes
Talent Management:
Uses the DFA talent process to identify critical roles and talent in the client group
Supports leaders to have strategic talent and succession discussions to meet their groups needs
Recruitment
Manages the non-exempt recruitment and onboarding needs for the client site
Works with the Talent & OD CoE on exempt recruitment needs
Administer new employee orientation, location specific training, and Dairy University training
Capability Development
Identifies key capability gaps in the client group, both technical and leadership
Coaches’ leaders and provides the tools (from the CoE) to enable them to build effective individual development plans and actions
Performance Management
Delivers the annual Performance and Development process
Coaches’ leaders on the performance planning and review processes including goal setting and giving effective feedback
Culture and Employee Engagement
Provides guidance and feedback to leaders to reinforce the desired behaviours that will build the culture
Works with the business to identify and deliver actions that will drive an increase in employee engagement
Compensation
Manages the annual compensation and bonus review with the client group/s, using the DFA framework and delivers within budget
Employee and Labor Relations
Provides advice on employee issues and manages the resolution processes across a range of issues including leave, workers compensation, investigation and policy and process queries
Provides guidance and support in case management of people related grievances and other investigations
Escalates issues to the ER team, to recommend appropriate action and resolve complex cases and disputes, when required
Process all terminations and disciplinary actions
Coordinate enrollment of employees in the DFA benefits plan
Manage and partner with the leadership team providing direction to the union relations and union contract
Diversity and Inclusion
Coaches and guides leaders to understand how D&I strategies and actions contribute to business success
Business Integration and Change
Engages with leaders to understand people’s capacity and readiness for change
Organization design and strategic workforce planning
Works with leaders to identify and build future workforce capability requirements for the business to sustain strategic imperatives
Operational
Manages the time and attendance process at the client site to ensure compliance requirements are met
Manages the payroll process for the client team and ensures compliance requirements are met
Attends to other operational people issues as required
Serve as a representative for unemployment hearings, grievances, arbitrations and contract negotiations
Team Leadership (as appropriate)
Builds and manages a high performing team who deliver on people plan initiatives
Creates and maintains a positive work climate by inspiring and engaging the team
Conducts quality performance and development conversations and provides regular feedback to support professional growth
Develops the capability of team members
Union Relations
Manage and partner with the leadership team providing direction to union relations and union contract
Security / EHS
Provide support to plant meets current regulatory and corporate requirements through corporate HR/Safety programs
Requirements
Education/Experience
:
Bachelor’s degree in human resource management, organizational psychology, business or related field
3-5+ years of progressive HR experience
Experience working in a manufacturing environment is highly desirable
Experience with union relations is a plus
Knowledge, Skills and Abilities:
Excellent knowledge of Human Resources practices; working knowledge of HR related laws and regulations
What we offer:
*Healthcare benefits start on the first of the month after start date
*Immediate eligibility into 401k program + company match
*Paid time off + sick time
*Tuition reimbursement
*Relocation assistance is available
An Equal Opportunity Employer