Logo
Emerald Logistix

Entry Level Customer Service Agent

Emerald Logistix, Dallas, Texas, United States, 75215

Save Job

About Core X Plug:

Core X Plug's approach combines integrated multi-channel strategies to maximize brand exposure, reach, and customer engagement, with a strong emphasis on data-driven decision making to optimize marketing efforts, target specific audience segments, and deliver measurable results.

Job Description:

We are seeking enthusiastic and motivated individuals to join our team as Entry Level Customer Service Agents. This is an excellent opportunity for those looking to kick-start their career in the fast-paced environment of customer service. You will be the first point of contact for our customers, addressing inquiries, resolving issues, and providing information about our products and services.

Pay Range:

$800 - $1150 weekly

Responsibilities include: Answer incoming calls and respond to customer inquiries in a professional manner Provide accurate information regarding products and services Assist customers in placing orders and processing returns Resolve customer complaints and issues promptly and effectively Maintain detailed records of customer interactions and transactions Collaborate with team members to improve customer satisfaction Qualifications

High school diploma or equivalent Strong verbal and written communication skills Ability to work in a fast-paced environment Proficiency in using computers and customer service software Excellent problem-solving abilities Demonstrated ability to work collaboratively in a team Benefits:

Competitive salary Health, dental, and vision insurance Retirement savings plan Paid time off (PTO) and holidays Professional development opportunities Employee wellness programs Flexible work schedule options