UNIS
Supervisor - Drop Ship
Job Overview*
As an Operations Supervisor - Drop Ship Outbound, you will oversee and optimize the drop shipping process from order placement to delivery. You will be responsible for managing vendor relationships, ensuring timely shipments, and maintaining high customer satisfaction. This role requires a strategic thinker who can analyze workflows, implement improvements, and lead a team to achieve operational excellence.
Responsibilities*
Oversee the entire drop ship outbound process to ensure efficiency and effectiveness
Manage relationships with vendors and suppliers to optimize shipping solutions
Analyze operational workflows and identify areas for improvement
Implement best practices in inventory management and logistics
Coordinate with customer service to address and resolve shipping issues
Develop and monitor key performance indicators (KPIs) for drop ship operations
Lead and mentor a team of operations staff to enhance performance and productivity
Prepare reports and presentations to communicate operational status to senior management
Requirements
3+ years of experience in operations management or logistics
Proven track record in managing outbound logistics or drop ship operations
Strong understanding of e-commerce platforms
Preferred Requirements
Experience working with major e-commerce retailers
Certification in supply chain management (e.g., APICS, CSCP)
Familiarity with data analytics and performance metrics
Bilingual - Spanish
Skills:
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Proficiency in supply chain management software
Experience in logistics and distribution operations
Ability to work under pressure and meet deadlines
Leadership and team management skills
Knowledge of inventory management principles
Familiarity with drop shipping processes and best practices
Job Overview*
As an Operations Supervisor - Drop Ship Outbound, you will oversee and optimize the drop shipping process from order placement to delivery. You will be responsible for managing vendor relationships, ensuring timely shipments, and maintaining high customer satisfaction. This role requires a strategic thinker who can analyze workflows, implement improvements, and lead a team to achieve operational excellence.
Responsibilities*
Oversee the entire drop ship outbound process to ensure efficiency and effectiveness
Manage relationships with vendors and suppliers to optimize shipping solutions
Analyze operational workflows and identify areas for improvement
Implement best practices in inventory management and logistics
Coordinate with customer service to address and resolve shipping issues
Develop and monitor key performance indicators (KPIs) for drop ship operations
Lead and mentor a team of operations staff to enhance performance and productivity
Prepare reports and presentations to communicate operational status to senior management
Requirements
3+ years of experience in operations management or logistics
Proven track record in managing outbound logistics or drop ship operations
Strong understanding of e-commerce platforms
Preferred Requirements
Experience working with major e-commerce retailers
Certification in supply chain management (e.g., APICS, CSCP)
Familiarity with data analytics and performance metrics
Bilingual - Spanish
Skills:
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Proficiency in supply chain management software
Experience in logistics and distribution operations
Ability to work under pressure and meet deadlines
Leadership and team management skills
Knowledge of inventory management principles
Familiarity with drop shipping processes and best practices