Christian Brothers Automotive
Automotive Customer Service RepresentativeShuttle Driver Weekends Off Valley Ran
Christian Brothers Automotive, Irving, Texas, United States, 75084
Job Description
Job Title:
Automotive Customer Service Representative / Shuttle Driver
Location:
600 Valley Ranch Pkwy South Irving, TX 75063
Job Overview:
As a Customer Service Representative/Shuttle Driver with Christian Brothers Automotive, you will be responsible for providing safe and reliable transportation to and from our shop for our customers. You will drive our branded vehicle and are expected to adhere to all traffic laws and safety regulations. Additionally, you will provide excellent customer service by greeting customers, checking customers in and out, and ensuring the shuttle is clean and comfortable. You are the person that our customers see every time they make an investment into their vehicle, and because of these reasons, you play a significant role in building relationships with our customers.
Responsibilities include, but are not limited to:
Check customers in and out of the current service system
Answer phone calls and schedule appointments
Providing safe shuttle service for our valued guests in our branded vehicle
Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers Automotive
Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
Keep the facility clean and organized
Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork
Direct, coordinate, and participate in performing guest service activities as dictated by workload
Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
Notifies the service manager of any servicing the shuttle vehicle may require, such as oil changes, tires, cleaning, and general maintenance
Keep the shuttle tidy and organized
Follow all safety policies and procedures
Other duties as assigned
Qualifications: Qualifications
Qualifications:
Proven successful customer service experience is required; driven to serve others
Must have strong interpersonal skills to effectively communicate with our staff, vendors, and customers
Valid state driver's license
Meet required insurance driving record parameters
Enjoy a fast-paced environment and a Team mentality
(we work hard but like to have fun doing it) !
Ability to seek and accept coaching and direction
Ability to multitask and meet deadlines
Proficient with Microsoft Office Suite or related software
Physical Requirements:
While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
The employee is occasionally required to balance, stoop, kneel, and/or crouch
The employee must occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus
Being dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m.
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 270+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
Job Title:
Automotive Customer Service Representative / Shuttle Driver
Location:
600 Valley Ranch Pkwy South Irving, TX 75063
Job Overview:
As a Customer Service Representative/Shuttle Driver with Christian Brothers Automotive, you will be responsible for providing safe and reliable transportation to and from our shop for our customers. You will drive our branded vehicle and are expected to adhere to all traffic laws and safety regulations. Additionally, you will provide excellent customer service by greeting customers, checking customers in and out, and ensuring the shuttle is clean and comfortable. You are the person that our customers see every time they make an investment into their vehicle, and because of these reasons, you play a significant role in building relationships with our customers.
Responsibilities include, but are not limited to:
Check customers in and out of the current service system
Answer phone calls and schedule appointments
Providing safe shuttle service for our valued guests in our branded vehicle
Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers Automotive
Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
Keep the facility clean and organized
Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork
Direct, coordinate, and participate in performing guest service activities as dictated by workload
Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
Notifies the service manager of any servicing the shuttle vehicle may require, such as oil changes, tires, cleaning, and general maintenance
Keep the shuttle tidy and organized
Follow all safety policies and procedures
Other duties as assigned
Qualifications: Qualifications
Qualifications:
Proven successful customer service experience is required; driven to serve others
Must have strong interpersonal skills to effectively communicate with our staff, vendors, and customers
Valid state driver's license
Meet required insurance driving record parameters
Enjoy a fast-paced environment and a Team mentality
(we work hard but like to have fun doing it) !
Ability to seek and accept coaching and direction
Ability to multitask and meet deadlines
Proficient with Microsoft Office Suite or related software
Physical Requirements:
While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
The employee is occasionally required to balance, stoop, kneel, and/or crouch
The employee must occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus
Being dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m.
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 270+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.