Territory Account Manager

2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Job Title: ACC Account Manager Job Description Status: Non-Exempt Supervisory Responsibilities: No JOB SUMMARY ACC Manager is responsible to for building relationships with property managers in assigned territory selling AT&Ts innovative communication and entertainment products with a focus on AT&T Internet and Wireless. The Account Managers are responsible for leadership, profitability, growth and direction of all sales activities in the region. Managing relationships is key to the success of the organization. Your proven experience in relationship management and demonstrated history of success in developing key accounts as well as cultivating working relationships with the Executive Vice President, other Area Sales Leaders/ARSMs, and the Support Center Team is critical to success. ESSENTIAL JOB FUNCTIONS The tasks and duties described here include, but are not limited to, those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job, in accordance with the ADA and applicable state/local law. Initiate, build and maintain strategic relationships with AT&T Account Managers, Property Managers and leadership Ensure market profitability through key initiatives, local partnerships and motivating the sales team Be the lead point of contact for AT&T Account Managers and Area Managers Network to uncover additional sales opportunities and channels Hold outside events at properties to promote AT&T products to new and existing residents Assist clients with new orders as well as provide support for existing clients Resolve complex account issues to ensure complete client satisfaction Required to complete and maintain all required job and compliance training including, not limited to sales process, Opus, AT&T, CPNI, Credit Application Process, etc.) Essential Physical Functions: The employee frequently is required to mobilize around the work area, use hands and fingers, reach with hands and arms, and be present continuously at workstation for extended periods of time. The employee must have the ability to use a computer mouse, keyboard, and other equipment typically found in an office or call center environment. Essential Sensory Functions: While performing the duties of this job, the employee is regularly required to talk to customers and other employees and hear speech from customers and other employees. The employee will need to regularly interact and communicate with others, including but not limited to, face to face communications, over the phone communications, and chat messaging communications. The employee must be able to comprehend the subject of the communication and take appropriate action, if necessary. Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus, read and interpret, documents and instructions, frequent identification of letters, numbers, and symbols in a technology environment. Other essential job functions may be assigned by Blue Link Wireless in its discretion and are subject to change at any time. WORK ENVIRONMENT While performing the duties and essential functions of this job, the employee is exposed to computer equipment and noise levels of a typical retail store environment, with the requisite level of noise associated with a wireless retail establishment. Travel is required Ability to work flexible hours, including evenings, weekends and holidays. SKILLS Three or more year's successful sales management experience with 2+ years wireless multi-unit retail wireless store leadership preferred. AT&T sales management experience preferred but not required. Demonstrated high ethical behavior, unquestionable integrity and character in business transactions. Effective Communication Skills. Experienced professional with a good balance of risk taking and judgment, confidence and assertiveness, open-minded and flexible- who demonstrates a "take charge" spirit. Read and interpret documents such as operating/maintenance/procedure instructions and safety rules. Write routine reports and business correspondence. Speak effectively before customers or Team members of the organization whether individually or in groups. Knowledge of principles and process for providing customer service, including but not limited to, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Effectively interact with all levels of organizational staff and company personnel. Excellent presentation/facilitation, organizational, analytical, interpersonal, written/oral communication, and customer service skills. Accept and implement verbal and written feedback. MATHEMATICAL SKILLS Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Draw and interpret bar graphs and diagrams. Compute rate, ratio, and percent. QUALIFICATIONS To perform this job successfully, an individual must be able to perform all above duties, possess all listed skills, and be able to perform each essential job function satisfactorily, with or without a reasonable accommodation. The requirements listed above are representative of the knowledge, skill, and/or ability generally required to successfully perform the essential job functions. EDUCATION and/or EXPERIENCE HS Diploma, BA or BS preferred in a related field or equivalent experience. CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver's License& Proof of Liability Insurance. REPORTS TO National ACC Sales Leader or such other person designated by Blue Link Wireless Blue Link Wireless does not discriminate in employment on the basis of race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law. Seniority level

Seniority level

Associate Employment type

Employment type

Full-time Job function

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