Walkenhorst's
Order Entry / Customer Service Representative
Company Description
For over 25 years, Walkenhorst's has made it possible to send packages to inmates incarcerated in correctional facilities. We serve inmates and their families and friends across the nation. We are committed to quality service, selection, and complete satisfaction. We are family-owned, and operated.
Job Description
Summary of major responsibilities
.
Answering incoming customer phone calls
Processing orders over the phone and by mail
Data entry.
Job Duties/Responsibilities include but are not limited to.
Respond to the needs of customers and provide personalized service
Manage & update customer databases
Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.
Manage large amounts of inbound calls in a timely manner
Office-related duties such as making copies and scanning documents
Qualifications include.
Organizational skills
Basic computer skills
Excellent customer service
Strong verbal communication skills along with active listening
Job Type : Full-time, Hourly Position
Hours are Monday- Friday
9 am-6 pm (with one-half day)
9 am-1 pm on scheduled Saturdays.
Typical work week is 40 hours.
Compensation
Hourly compensation
Overtime Opportunities
Monthly Incentive Opportunity
Provided Benefits:
Health Insurance
Paid Holidays
Paid Time Off
401K
Free Snacks & Products
Working with a fantastic team of people
If you are interested in this position or any other we have to offer, please apply here or on our website at Job Listings - Walkenhorst's Jobs (applicantpro.com). You may also drop off your resume in person at 445 Ingenuity Ave Sparks NV 89441, from 6 am - 6 pm.
Company Description
For over 25 years, Walkenhorst's has made it possible to send packages to inmates incarcerated in correctional facilities. We serve inmates and their families and friends across the nation. We are committed to quality service, selection, and complete satisfaction. We are family-owned, and operated.
Job Description
Summary of major responsibilities
.
Answering incoming customer phone calls
Processing orders over the phone and by mail
Data entry.
Job Duties/Responsibilities include but are not limited to.
Respond to the needs of customers and provide personalized service
Manage & update customer databases
Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.
Manage large amounts of inbound calls in a timely manner
Office-related duties such as making copies and scanning documents
Qualifications include.
Organizational skills
Basic computer skills
Excellent customer service
Strong verbal communication skills along with active listening
Job Type : Full-time, Hourly Position
Hours are Monday- Friday
9 am-6 pm (with one-half day)
9 am-1 pm on scheduled Saturdays.
Typical work week is 40 hours.
Compensation
Hourly compensation
Overtime Opportunities
Monthly Incentive Opportunity
Provided Benefits:
Health Insurance
Paid Holidays
Paid Time Off
401K
Free Snacks & Products
Working with a fantastic team of people
If you are interested in this position or any other we have to offer, please apply here or on our website at Job Listings - Walkenhorst's Jobs (applicantpro.com). You may also drop off your resume in person at 445 Ingenuity Ave Sparks NV 89441, from 6 am - 6 pm.