Mid America Bank
Learning and Development Specialist
Mid America Bank, Jefferson City, Missouri, United States, 65109
About Us
Mid America Bank is proud to be a locally owned and operated community bank in Central Missouri. While experiencing tremendous growth year after year, the bank prides itself on remaining responsive enough to serve its customers and being an integral part of our community's and their needs. We also strive to make MAB a great place to work. We offer a work-life balance for all our associates, a focus on learning and development and career advancement opportunities.
This position will be based in our Jefferson City branch and will occasionally travel to other branches.
Job Summary:
The Learning and Development Specialist is responsible for educating and strengthening the Bank's culture and mission, as well as implementing training goals that further the growth and career development of all Bank associates which support Mid America Bank's business objectives. The Learning and Development Specialist will prepare, facilitate, monitor, conduct, evaluate and document the training activities of all Bank associates. An understanding of adult learning principles, effective coaching skills, and the ability to adapt to a variety of learning styles while monitoring learner progress is needed to provide a consistent and successful training experience. This position requires good communication skills and highly effective collaboration with multiple teams and subject matter experts.
Essential Functions: Conduct new employee onboarding training and on-the-job training, including use of computers, core system software along with bank products, procedures, safety and security practices, and basic compliance policies. Conduct continuing education and refresher training for employees on products, procedures, policies, and compliance. Assess, assign, and promote training needs for new and existing employees to ensure competency, career growth, training plans, and development needs are met. Develops, establishes, and maintains training materials/curriculum (PowerPoint presentations, facilitator/user manuals, job aids, etc.) Develop relationships with internal teams to identify training needs, changes in workflow or functions that may require new or revised training. Organize, develop, or outsource training programs to meet specific training needs. Facilitate learning solutions through a variety of delivery methods, including but not limited to, instructor-led, virtual learning, and on-the-job learning. Proficient in the Bank's core operating system and maintain a basic understanding of other supporting systems within the organization. May work in various roles or job-shadow to gain hands-on experience for greater understanding of live environments and aid in the effectiveness of training development. Evaluate effectiveness of training programs and make enhancement recommendations. Track budgets and spending. Negotiate contracts with third-party learning and development providers. Maintain employee training records and reports. Manage and maintain in-house training facilities and equipment. Manage and track Intranet and communications. Other duties as assigned by supervisor. QUALIFICATIONS AND EDUCATION REQUIREMENTS
Bachelor's degree in Human Resources, Education, Business or other relevant field 3+ years prior banking experience 2+ years' experience as a facilitator/trainer preferably in a bank Excellent communication and facilitation skills to maximize effectiveness of learning and knowledge transfer. Strong public speaking skills with the ability to engage learners throughout training and learning opportunities. Understanding of and ability to apply adult learning methodologies. Proficient with Microsoft Office (Word, Excel, PowerPoint) and familiar with banking software. Education and years of experience may be substituted for requirements or related work experience.
This position will be based in our Jefferson City branch and will occasionally travel to other branches.
Job Summary:
The Learning and Development Specialist is responsible for educating and strengthening the Bank's culture and mission, as well as implementing training goals that further the growth and career development of all Bank associates which support Mid America Bank's business objectives. The Learning and Development Specialist will prepare, facilitate, monitor, conduct, evaluate and document the training activities of all Bank associates. An understanding of adult learning principles, effective coaching skills, and the ability to adapt to a variety of learning styles while monitoring learner progress is needed to provide a consistent and successful training experience. This position requires good communication skills and highly effective collaboration with multiple teams and subject matter experts.
Essential Functions: Conduct new employee onboarding training and on-the-job training, including use of computers, core system software along with bank products, procedures, safety and security practices, and basic compliance policies. Conduct continuing education and refresher training for employees on products, procedures, policies, and compliance. Assess, assign, and promote training needs for new and existing employees to ensure competency, career growth, training plans, and development needs are met. Develops, establishes, and maintains training materials/curriculum (PowerPoint presentations, facilitator/user manuals, job aids, etc.) Develop relationships with internal teams to identify training needs, changes in workflow or functions that may require new or revised training. Organize, develop, or outsource training programs to meet specific training needs. Facilitate learning solutions through a variety of delivery methods, including but not limited to, instructor-led, virtual learning, and on-the-job learning. Proficient in the Bank's core operating system and maintain a basic understanding of other supporting systems within the organization. May work in various roles or job-shadow to gain hands-on experience for greater understanding of live environments and aid in the effectiveness of training development. Evaluate effectiveness of training programs and make enhancement recommendations. Track budgets and spending. Negotiate contracts with third-party learning and development providers. Maintain employee training records and reports. Manage and maintain in-house training facilities and equipment. Manage and track Intranet and communications. Other duties as assigned by supervisor. QUALIFICATIONS AND EDUCATION REQUIREMENTS
Bachelor's degree in Human Resources, Education, Business or other relevant field 3+ years prior banking experience 2+ years' experience as a facilitator/trainer preferably in a bank Excellent communication and facilitation skills to maximize effectiveness of learning and knowledge transfer. Strong public speaking skills with the ability to engage learners throughout training and learning opportunities. Understanding of and ability to apply adult learning methodologies. Proficient with Microsoft Office (Word, Excel, PowerPoint) and familiar with banking software. Education and years of experience may be substituted for requirements or related work experience.