Parkland Properties
Division
Delta by Marriott, Downtown Muskegon
Location Delta by Marriott, Downtown Muskegon
Position Night Auditor
Full-Time/Part-Time Full-Time and/or Part-Time
Number of Openings 1
Req Number GUE-25-00009
Description
Job Title : Night Audit
Summary : A night auditor is the main point of contact for late night hotel guests and the first line of defense for anything that might come up. A night auditor acts as a front desk agent, with the added responsibility of balancing accounts and producing revenue reports. Routine duties range from checking guests in and out of hotel rooms, reconciling accounts and responding to unexpected events. An exceptional night auditor understands making guests feel comfortable in their stay is first priority.
Duties and Responsibilities: Checks guests into and out of the hotel Handles all payment received and balances all monetary transactions Posts charges such as room, food, alcohol or packages to guest accounts Keeps records of room availability, guests' accounts and maintains emergency reports Tracks room revenue, occupancy percentages and other front office operating statistics Prepares summary of cash, check and credit card activities reflecting daily financial performance Processes charge and credit card vouchers Balances daily charges and makes corrections as necessary Verifies transactions are supported by documentary evidence and appropriate signatures Monitors coupon, discount and promotional programs Performs wake up calls Reports any maintenance, cleaning, security or safety issues to the appropriate staff Responds to guest needs, special requests or complaints and alerts manager as needed Compiles, completes and distributes reports to management and relevant staff Cleans designated areas of the lobby and front desk area to ensure they are visually appealing and well organized Perform other duties as assigned; including guest room tours, concierge services, special guest requests, etc.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Hiring Manager(s) Desiree Anderson, Hannah Tuttle, Stacy Ward
This position is currently accepting applications.
Location Delta by Marriott, Downtown Muskegon
Position Night Auditor
Full-Time/Part-Time Full-Time and/or Part-Time
Number of Openings 1
Req Number GUE-25-00009
Description
Job Title : Night Audit
Summary : A night auditor is the main point of contact for late night hotel guests and the first line of defense for anything that might come up. A night auditor acts as a front desk agent, with the added responsibility of balancing accounts and producing revenue reports. Routine duties range from checking guests in and out of hotel rooms, reconciling accounts and responding to unexpected events. An exceptional night auditor understands making guests feel comfortable in their stay is first priority.
Duties and Responsibilities: Checks guests into and out of the hotel Handles all payment received and balances all monetary transactions Posts charges such as room, food, alcohol or packages to guest accounts Keeps records of room availability, guests' accounts and maintains emergency reports Tracks room revenue, occupancy percentages and other front office operating statistics Prepares summary of cash, check and credit card activities reflecting daily financial performance Processes charge and credit card vouchers Balances daily charges and makes corrections as necessary Verifies transactions are supported by documentary evidence and appropriate signatures Monitors coupon, discount and promotional programs Performs wake up calls Reports any maintenance, cleaning, security or safety issues to the appropriate staff Responds to guest needs, special requests or complaints and alerts manager as needed Compiles, completes and distributes reports to management and relevant staff Cleans designated areas of the lobby and front desk area to ensure they are visually appealing and well organized Perform other duties as assigned; including guest room tours, concierge services, special guest requests, etc.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Hiring Manager(s) Desiree Anderson, Hannah Tuttle, Stacy Ward
This position is currently accepting applications.