Judge Direct Placement
My client is seeking a Customer Service Representative in the Pennsauken, NJ area. This innovative company is committed to delivering exceptional products/services to their customers. We are looking for a dedicated Customer Service Representative to ensure that their customers receive top-notch service.
COMPENSATION:
$$22.00 to $25.50 per hour LOCATION:
Pennsauken, NJ SCHEDULE:
4x10 hour days (Monday -Thursday) - No Fridays! MUST HAVE:
High school diploma or equivalent; college degree preferred MUST HAVE:
3+ years of proven experience in customer service or a related field RESPONSIBILITIES: - Build and maintain strong relationships with customers through exceptional communication and problem-solving - Respond to customer inquiries, concerns, and complaints promptly and professionally via phone, email, or in-person - Process customer orders accurately and efficiently, ensuring on-time delivery - Develop in-depth knowledge of our products/services to assist customers effectively - Resolve customer issues and concerns effectively, escalating complex issues to the appropriate department - Gather customer feedback and insights to improve our products/services and overall customer experience - Maintain detailed records of customer interactions and transactions EDUCATION AND EXPERIENCE: - High school diploma or equivalent; college degree preferred - 3+ years of proven experience in customer service or a related field - Strong interpersonal and communication skills, both written and verbal - Excellent problem-solving abilities and a customer-focused mindset - Proficiency in using office software, including Microsoft Office Suite - Prior experience supporting senior executives is a plus Benefits: - Competitive salary 20. - Health, dental, and vision insurance 21. - 401k Profit Sharing Plan 22. - Paid time off and holidays 23. - Collaborative and inclusive work environment #JDP
$$22.00 to $25.50 per hour LOCATION:
Pennsauken, NJ SCHEDULE:
4x10 hour days (Monday -Thursday) - No Fridays! MUST HAVE:
High school diploma or equivalent; college degree preferred MUST HAVE:
3+ years of proven experience in customer service or a related field RESPONSIBILITIES: - Build and maintain strong relationships with customers through exceptional communication and problem-solving - Respond to customer inquiries, concerns, and complaints promptly and professionally via phone, email, or in-person - Process customer orders accurately and efficiently, ensuring on-time delivery - Develop in-depth knowledge of our products/services to assist customers effectively - Resolve customer issues and concerns effectively, escalating complex issues to the appropriate department - Gather customer feedback and insights to improve our products/services and overall customer experience - Maintain detailed records of customer interactions and transactions EDUCATION AND EXPERIENCE: - High school diploma or equivalent; college degree preferred - 3+ years of proven experience in customer service or a related field - Strong interpersonal and communication skills, both written and verbal - Excellent problem-solving abilities and a customer-focused mindset - Proficiency in using office software, including Microsoft Office Suite - Prior experience supporting senior executives is a plus Benefits: - Competitive salary 20. - Health, dental, and vision insurance 21. - 401k Profit Sharing Plan 22. - Paid time off and holidays 23. - Collaborative and inclusive work environment #JDP