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Gramercy Tavern

Host

Gramercy Tavern, New York, New York, us, 10261

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One of America’s most beloved restaurants, Gramercy Tavern has welcomed guests to enjoy its contemporary American cuisine, warm hospitality, and unparalleled service since 1994. Chef Michael Anthony’s fiercely seasonal menu consists of elegant dishes with a rustic influence that showcases the restaurant’s relationships with local farms and purveyors. The restaurant can be enjoyed through two distinct dining experiences: the Tavern and the Dining Room. The Tavern serves an à la carte menu in a casual, walk-in setting. The Dining Room offers fixed-price and tasting menus.

Who you are:

The Host is a vital member of the Service team as the first impression and point of contact with every guest and visitor at the restaurant. The Host must exude warmth and hospitality and is a partner to the Maître D’ in plotting, planning, and updating the dining room to efficiently coordinate seatings throughout each service.

What you’ll do:

Consistently support a culture of Enlightened Hospitality. Create a welcoming and hospitable environment for guests whether in person or over the phone. Partner with Maître D’ to quote accurate wait times while “finding the yes” for all guests Properly answer guest inquiries with regards to restaurant hours of operation and basic operational information, menus, and reservations. Act as a liaison between the guest, management, service staff and kitchen and communicate accordingly. Work with efficiency and a sense of urgency while remaining composed. Demonstrates a passion for guest experience and an eagerness to learn and grow. Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success. What we need from you:

Experience in a guest facing role in a restaurant preferred, but not necessary Basic understanding of Resy functions Ability to walk or stand for long periods of time English fluency and additional languages preferred, but not required What you’ll get from us:

At Union Square Hospitality Group, we believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Host, you’ll enjoy:

Competitive pay: Hourly rate of $11/hour plus tips Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care Time to recharge: Generous paid time off and paid parental leave to support life outside of work Invest in your future: A matched 401(k) plan to help you grow long-term savings Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship Hospitality perks: 51% dining discount across the entire USHG family of restaurants Convenience & flexibility: Pre-tax commuter benefits for transit and parking Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality

*The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.

The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.