Serenity Mental Health Centers
Customer Care Specialist
Serenity Mental Health Centers, Chandler, Arizona, United States, 85249
Customer Care Specialist -
No Healthcare Experience Needed Make a Meaningful Impact – Bring Compassion, We'll Provide the Training At
Serenity Healthcare , we’re transforming mental wellness through empathy, innovation, and science-backed care. We’re currently hiring
TMS Technicians
to support patients through their healing journey. If you have a background in
customer service, hospitality, or caregiving
and love helping others — this could be your perfect next step. No medical experience required. We provide full paid training and national certification. About the Role As a
Customer Care Specialist , you’ll work closely with patients undergoing
Transcranial Magnetic Stimulation (TMS)
treatment — a non-invasive, FDA-approved therapy for depression and other mental health conditions. You’ll be a calming, consistent presence throughout their care experience. Key Responsibilities: Deliver one-on-one support during patient treatment sessions Operate and monitor TMS equipment (training provided) Encourage patients using positive tools like journaling, goal-setting, and mindfulness Maintain accurate session records and communicate with medical staff Create a warm, supportive environment for every patient About Serenity Healthcare Serenity Healthcare is a national mental health provider offering
personalized, evidence-based treatment
for people who haven’t found relief through traditional therapies. Our team uses
FDA-cleared TMS technology
and a
whole-person approach
to help patients heal from anxiety, depression, PTSD, and more. Ready to Make a Difference? Apply now and be the reason someone finds hope again. Serenity Healthcare is an equal opportunity employer. All qualified applicants are encouraged to apply. Requirements Who We’re Looking For We hire people for
character and heart , not just experience. We’re especially interested in individuals with backgrounds in: Customer service, hospitality, education, retail , or similar people-facing roles A passion for supporting others through tough times Strong emotional intelligence and a calm, kind demeanor Minimum Requirements: 2+ years of full-time professional experience (any industry) Clear, professional verbal and written communication skills High level of empathy, patience, and emotional resilience Punctual, dependable, and open to feedback Must be authorized to work in the U.S. Background check and drug screening required Benefits Why Join Serenity Healthcare? At Serenity, you’ll do more than work — you’ll help people take back their lives. Benefits Include: 90% employer-paid medical, dental & vision 10 PTO days (15 after 1 year) + 10 paid holidays 401(k) Rapid promotion opportunities as we grow Positive, mission-driven culture where your contribution matters
No Healthcare Experience Needed Make a Meaningful Impact – Bring Compassion, We'll Provide the Training At
Serenity Healthcare , we’re transforming mental wellness through empathy, innovation, and science-backed care. We’re currently hiring
TMS Technicians
to support patients through their healing journey. If you have a background in
customer service, hospitality, or caregiving
and love helping others — this could be your perfect next step. No medical experience required. We provide full paid training and national certification. About the Role As a
Customer Care Specialist , you’ll work closely with patients undergoing
Transcranial Magnetic Stimulation (TMS)
treatment — a non-invasive, FDA-approved therapy for depression and other mental health conditions. You’ll be a calming, consistent presence throughout their care experience. Key Responsibilities: Deliver one-on-one support during patient treatment sessions Operate and monitor TMS equipment (training provided) Encourage patients using positive tools like journaling, goal-setting, and mindfulness Maintain accurate session records and communicate with medical staff Create a warm, supportive environment for every patient About Serenity Healthcare Serenity Healthcare is a national mental health provider offering
personalized, evidence-based treatment
for people who haven’t found relief through traditional therapies. Our team uses
FDA-cleared TMS technology
and a
whole-person approach
to help patients heal from anxiety, depression, PTSD, and more. Ready to Make a Difference? Apply now and be the reason someone finds hope again. Serenity Healthcare is an equal opportunity employer. All qualified applicants are encouraged to apply. Requirements Who We’re Looking For We hire people for
character and heart , not just experience. We’re especially interested in individuals with backgrounds in: Customer service, hospitality, education, retail , or similar people-facing roles A passion for supporting others through tough times Strong emotional intelligence and a calm, kind demeanor Minimum Requirements: 2+ years of full-time professional experience (any industry) Clear, professional verbal and written communication skills High level of empathy, patience, and emotional resilience Punctual, dependable, and open to feedback Must be authorized to work in the U.S. Background check and drug screening required Benefits Why Join Serenity Healthcare? At Serenity, you’ll do more than work — you’ll help people take back their lives. Benefits Include: 90% employer-paid medical, dental & vision 10 PTO days (15 after 1 year) + 10 paid holidays 401(k) Rapid promotion opportunities as we grow Positive, mission-driven culture where your contribution matters