J&J Family of Companies
CBT Product Analyst (Manager) Legal Work Management
J&J Family of Companies, New Brunswick, New Jersey, us, 08933
Corporate Business Technology Product Analyst (Manager)
At Johnson & Johnson, we believe in blending innovation with purpose. We're looking for a Corporate Business Technology (CBT) Product Analyst (Manager) to join our Legal Work Management team and help craft the future of legal service delivery. This role is a key part of our transformation journey, supporting the design, delivery, and continuous improvement of solutions built on the ServiceNow platform. Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): New Brunswick, NJ, Raritan NJ, Titusville, NJ, and Beerse, Belgium. If you're passionate about solving complex problems, thrive in multi-functional teams, and enjoy turning business needs into smart, scalable solutionsthis could be the role for you. What You'll Do Collaborating with partners to capture and refine business and technical requirements. Crafting clear, actionable user stories, acceptance criteria, and process flows. Supporting agile ceremonies including backlog grooming, sprint planning, and retrospectives. Analyzing data to advise product decisions and track success metrics. Participating in testing and validation to ensure quality and compliance. Monitoring platform performance and seeing opportunities for automation and optimization. Maintaining documentation and knowledge bases to support user enablement and product lifecycle. Partnering with IT, legal operations, and vendor teams to ensure seamless solution delivery. What You'll Bring Bachelor's degree required preferably in Business, Information Systems, Computer Science, or a related field. 3-5 years demonstrated ability in product or business analysis within enterprise environments. Hands-on experience with ServiceNow or similar enterprise platforms. Strong analytical and problem-solving skills with a keen attention to detail. Superb communication and collaboration skills across technical and business teams. Familiarity with Agile methodologies and tools (e.g., Jira, Confluence). A passion for continuous improvement and user-centered design. Preferred Qualifications Experience in Legal Operations, Legal Service Delivery, or Work Management. Knowledge of ServiceNow modules such as ITSM or HRSD. Understanding of compliance, security, and regulatory frameworks. Experience with data visualization tools (e.g., Power BI, Tableau). Why Join Us? At Johnson & Johnson, we're committed to caring for the worldone person at a time. You'll join a team that values innovation, collaboration, and continuous learning. Together, we're building smarter, more efficient legal operations that empower our teams and drive business impact. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. The anticipated base pay range for this position is: $100,000- $172,500 USD Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation 120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year Holiday pay, including Floating Holidays 13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave 10 days Volunteer Leave 4 days Military Spouse Time-Off 80 hours
At Johnson & Johnson, we believe in blending innovation with purpose. We're looking for a Corporate Business Technology (CBT) Product Analyst (Manager) to join our Legal Work Management team and help craft the future of legal service delivery. This role is a key part of our transformation journey, supporting the design, delivery, and continuous improvement of solutions built on the ServiceNow platform. Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): New Brunswick, NJ, Raritan NJ, Titusville, NJ, and Beerse, Belgium. If you're passionate about solving complex problems, thrive in multi-functional teams, and enjoy turning business needs into smart, scalable solutionsthis could be the role for you. What You'll Do Collaborating with partners to capture and refine business and technical requirements. Crafting clear, actionable user stories, acceptance criteria, and process flows. Supporting agile ceremonies including backlog grooming, sprint planning, and retrospectives. Analyzing data to advise product decisions and track success metrics. Participating in testing and validation to ensure quality and compliance. Monitoring platform performance and seeing opportunities for automation and optimization. Maintaining documentation and knowledge bases to support user enablement and product lifecycle. Partnering with IT, legal operations, and vendor teams to ensure seamless solution delivery. What You'll Bring Bachelor's degree required preferably in Business, Information Systems, Computer Science, or a related field. 3-5 years demonstrated ability in product or business analysis within enterprise environments. Hands-on experience with ServiceNow or similar enterprise platforms. Strong analytical and problem-solving skills with a keen attention to detail. Superb communication and collaboration skills across technical and business teams. Familiarity with Agile methodologies and tools (e.g., Jira, Confluence). A passion for continuous improvement and user-centered design. Preferred Qualifications Experience in Legal Operations, Legal Service Delivery, or Work Management. Knowledge of ServiceNow modules such as ITSM or HRSD. Understanding of compliance, security, and regulatory frameworks. Experience with data visualization tools (e.g., Power BI, Tableau). Why Join Us? At Johnson & Johnson, we're committed to caring for the worldone person at a time. You'll join a team that values innovation, collaboration, and continuous learning. Together, we're building smarter, more efficient legal operations that empower our teams and drive business impact. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. The anticipated base pay range for this position is: $100,000- $172,500 USD Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation 120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year Holiday pay, including Floating Holidays 13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave 10 days Volunteer Leave 4 days Military Spouse Time-Off 80 hours