Business Development Representative

Thank you for your interest in joining the Ettleson Buick GMC Cadillac team! We are looking for a eager, motivated individual to join our Business Development Center. The Business Development Representative (BDR) plays a critical role in driving revenue and improving customer engagement for the dealership, particularly within the sales department. Their primary responsibility is to generate and nurture leads, ensuring a steady flow of qualified prospects to the sales team. Car dealership experience is preferred, but not necessary and we will train the right candidate! ResponsibilitiesThe primary goal is to convert leads into showroom appointments, increasing the dealership's chances of making a sale, by responding to inbound inquiries from online forms, website chats, and third-party lead providers.By nurturing leads, the BDR increases showroom traffic and help sales consultants focus on closing deals, rather than prospecting.Follow up on internet leads to ensure no potential customer falls through the cracks.Uses CRM systems track leads and follow-ups, ensuring prospects are consistently engaged.Play a key role in executing special promotions, sales events, and seasonal campaigns by reaching out to targeted customer lists.Ensure that more customers show up for appointments, the sales team operate more efficiently, leading to higher closing ratios.Help improve CSI (Customer Satisfaction Index) scores by ensuring a seamless and professional guest experience.QualificationsOutstanding interpersonal and communication skillsStrong computer skillsPrevious experience in a call center, retail or customer service is preferredExcellent teammate with collaborative attitude and eagerness to improvePrompt and courteous demeanorBenefits:Flexible schedule401(k) and health insurance offeredPaid time offsick leaveHolidays include 4th of July, Christmas Day, and New Year's DayAdvancement opportunitiesCompensation:Compensation will range from $33,000 to $65,000 based on performance - high performers can exceed this number. Ever since 1968, the Ettleson name has been entrenched in the HODGKINS , IL, community, and we're proud of what our dealership has become. It's grown into a haven for drivers throughout Greater Chicago looking for quality automotive experiences. We are an Equal Opportunity Employer