Genesys
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Business Development Representative
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Genesys 1 day ago Be among the first 25 applicants Join to apply for the
Business Development Representative
role at
Genesys Get AI-powered advice on this job and more exclusive features. Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Job Description
Job Title: Business Development Representative (BDR)
Team:
Enterprise East
Reports to : Manger, Business Development Enterprise East
Location:
Eastern US
Position Overview:
The Business Development Representative (BDR) is a pivotal role responsible for driving high-quality pipeline growth through a blend of inbound and outbound efforts. This role works closely with Account Executives to strategically target accounts, qualify leads, and create new opportunities. This role requires a proactive mindset, a customer-centric approach, and adaptability to leverage modern tools and techniques in a dynamic sales environment.
Key Responsibilities
Lead Qualification & Nurturing: Build strong rapport with prospects by providing valuable resources (e.g., webinars, white papers, blog content). Qualify inbound and outbound leads using modern frameworks (e.g., MEDDPIC) and assess their fit based on business needs. Outbound Prospecting: Conduct targeted outreach using intent data, account intelligence, and multi-channel engagement strategies (e.g., cold calling, email, LinkedIn). All outreach should be highly personalized, leveraging company insights, individual details, and intent data or intelligence. Collaboration with Account Executives: Partner on account planning, leveraging shared insights to identify high-potential opportunities for both customer and prospect accounts. Prioritize developing comprehensive Account Profiles to support effective research. Inbound Lead Management: Respond promptly to inbound inquiries, ensuring excellent initial engagement to convert them into qualified opportunities. Database & CRM Management: Maintain Salesforce and lead management platforms with precision, ensuring data accuracy and completeness. Expand contact lists with key personas and decision-makers using advanced research tools and techniques. Social Selling & Digital Engagement: Leverage social media platforms for prospecting, networking, and nurturing relationships. Create and share engaging content to build credibility and trust. Continuous Improvement: Monitor and analyze outreach performance metrics, iterating to improve conversion rates. Stay up to date on industry trends, tools, and competitor activities to refine prospecting strategies.
Required Qualifications:
Experience: Minimum of 2 years in a business development, sales, or related role, ideally in B2B environments. Communication: Strong written, verbal, and presentation skills with the ability to connect with diverse audiences. Curiosity & Problem-Solving: Proactive in uncovering prospect pain points and aligning solutions to needs. Adaptability: Thrives in a fast-paced, changing environment with the ability to prioritize effectively. Tech Savvy: Comfortable using CRM tools (Salesforce), lead management platforms (e.g., Outreach, Salesloft), and digital collaboration tools. Time Management: Skilled at managing multiple priorities while maintaining attention to detail. Team Collaboration: Experience working in cross-functional and distributed teams.
Preferred Qualifications:
Familiarity with advanced prospecting tools (e.g., 6Sense, LinkedIn Sales Navigator). Experience with social selling. Experience with video prospecting is a plus. Familiarity with frameworks like BANT, MEDDIC, or similar qualification criteria. The ideal candidate should demonstrate ambition and a clear vision for advancing within the organization, viewing the BDR role as a steppingstone in their career development. Willingness to travel occasionally for events or trade shows (approximately once per quarter), including working event booths as needed.
What Success Looks Like:
Consistently meets or exceeds quarterly targets and goals. Develops deep, value-driven relationships with prospects and stakeholders. Drives measurable impact by converting leads into opportunities that align with sales objectives. Collaboration and relationship-building with the sales team are critical to success in this role. Regular weekly alignment on prospecting strategies for both customer and prospect accounts is essential to ensure a unified approach and drive the Account Executives success throughout the fiscal year.
Compensation:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidates experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$45,400.00 - $84,200.00
Benefits:
Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments
More details about our company benefits can be found at the following link: https://mygenesysbenefits.com
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 2448 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodationsuch as application follow-ups or resume submissionsmay not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Seniority level
Seniority level
Not Applicable Employment type
Employment type
Full-time Job function
Job function
Sales and Business Development Industries
IT Services and IT Consulting and Software Development Referrals increase your chances of interviewing at Genesys by 2x Sign in to set job alerts for Business Development Representative roles.
Business Development Representative - East
Corporate Business Development Representative
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Reston, VA $50,000.00-$70,000.00 1 month ago Business Development Representative, Commercial Accounts (Part-Time, Remote)
Washington DC-Baltimore Area 12 hours ago Maryland, United States $75,000.00-$125,000.00 2 months ago Washington, DC $70,000.00-$125,000.00 1 week ago Entry Level Account Manager - College Park, MD
Business Development Representative (BDR)
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City of Washington County, DC 3 months ago Washington, DC $50,000.00-$55,000.00 7 hours ago Washington, DC $58,000.00-$67,000.00 1 week ago Waldorf, MD $50,000.00-$65,000.00 5 months ago Business Development Manager (Global Key Account)
McLean, VA $65,000.00-$75,000.00 6 days ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Business Development Representative
role at
Genesys 1 day ago Be among the first 25 applicants Join to apply for the
Business Development Representative
role at
Genesys Get AI-powered advice on this job and more exclusive features. Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Job Description
Job Title: Business Development Representative (BDR)
Team:
Enterprise East
Reports to : Manger, Business Development Enterprise East
Location:
Eastern US
Position Overview:
The Business Development Representative (BDR) is a pivotal role responsible for driving high-quality pipeline growth through a blend of inbound and outbound efforts. This role works closely with Account Executives to strategically target accounts, qualify leads, and create new opportunities. This role requires a proactive mindset, a customer-centric approach, and adaptability to leverage modern tools and techniques in a dynamic sales environment.
Key Responsibilities
Lead Qualification & Nurturing: Build strong rapport with prospects by providing valuable resources (e.g., webinars, white papers, blog content). Qualify inbound and outbound leads using modern frameworks (e.g., MEDDPIC) and assess their fit based on business needs. Outbound Prospecting: Conduct targeted outreach using intent data, account intelligence, and multi-channel engagement strategies (e.g., cold calling, email, LinkedIn). All outreach should be highly personalized, leveraging company insights, individual details, and intent data or intelligence. Collaboration with Account Executives: Partner on account planning, leveraging shared insights to identify high-potential opportunities for both customer and prospect accounts. Prioritize developing comprehensive Account Profiles to support effective research. Inbound Lead Management: Respond promptly to inbound inquiries, ensuring excellent initial engagement to convert them into qualified opportunities. Database & CRM Management: Maintain Salesforce and lead management platforms with precision, ensuring data accuracy and completeness. Expand contact lists with key personas and decision-makers using advanced research tools and techniques. Social Selling & Digital Engagement: Leverage social media platforms for prospecting, networking, and nurturing relationships. Create and share engaging content to build credibility and trust. Continuous Improvement: Monitor and analyze outreach performance metrics, iterating to improve conversion rates. Stay up to date on industry trends, tools, and competitor activities to refine prospecting strategies.
Required Qualifications:
Experience: Minimum of 2 years in a business development, sales, or related role, ideally in B2B environments. Communication: Strong written, verbal, and presentation skills with the ability to connect with diverse audiences. Curiosity & Problem-Solving: Proactive in uncovering prospect pain points and aligning solutions to needs. Adaptability: Thrives in a fast-paced, changing environment with the ability to prioritize effectively. Tech Savvy: Comfortable using CRM tools (Salesforce), lead management platforms (e.g., Outreach, Salesloft), and digital collaboration tools. Time Management: Skilled at managing multiple priorities while maintaining attention to detail. Team Collaboration: Experience working in cross-functional and distributed teams.
Preferred Qualifications:
Familiarity with advanced prospecting tools (e.g., 6Sense, LinkedIn Sales Navigator). Experience with social selling. Experience with video prospecting is a plus. Familiarity with frameworks like BANT, MEDDIC, or similar qualification criteria. The ideal candidate should demonstrate ambition and a clear vision for advancing within the organization, viewing the BDR role as a steppingstone in their career development. Willingness to travel occasionally for events or trade shows (approximately once per quarter), including working event booths as needed.
What Success Looks Like:
Consistently meets or exceeds quarterly targets and goals. Develops deep, value-driven relationships with prospects and stakeholders. Drives measurable impact by converting leads into opportunities that align with sales objectives. Collaboration and relationship-building with the sales team are critical to success in this role. Regular weekly alignment on prospecting strategies for both customer and prospect accounts is essential to ensure a unified approach and drive the Account Executives success throughout the fiscal year.
Compensation:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidates experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$45,400.00 - $84,200.00
Benefits:
Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments
More details about our company benefits can be found at the following link: https://mygenesysbenefits.com
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 2448 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodationsuch as application follow-ups or resume submissionsmay not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Seniority level
Seniority level
Not Applicable Employment type
Employment type
Full-time Job function
Job function
Sales and Business Development Industries
IT Services and IT Consulting and Software Development Referrals increase your chances of interviewing at Genesys by 2x Sign in to set job alerts for Business Development Representative roles.
Business Development Representative - East
Corporate Business Development Representative
Washington DC-Baltimore Area $60,000.00-$76,240.00 1 week ago Washington, DC $60,000.00-$70,000.00 1 month ago Washington, DC $90,000.00-$110,000.00 6 days ago Sales Development Representative Strategic Enterprise
Bethesda, MD $95,000.00-$105,000.00 1 day ago Washington, DC $35,000.00-$65,000.00 2 weeks ago Business Development Representative - Calverton, MD
Calverton, MD $55,000.00-$65,000.00 2 weeks ago Sales Development Representative, Mid-Market
Washington, DC $35,000.00-$65,000.00 2 weeks ago Sales Development Representative (SDR - Software - Saas)
Reston, VA $50,000.00-$70,000.00 1 month ago Business Development Representative, Commercial Accounts (Part-Time, Remote)
Washington DC-Baltimore Area 12 hours ago Maryland, United States $75,000.00-$125,000.00 2 months ago Washington, DC $70,000.00-$125,000.00 1 week ago Entry Level Account Manager - College Park, MD
Business Development Representative (BDR)
Washington, DC $60,000.00-$62,000.00 1 day ago Sales Development Representative (SDR - Software - Saas)
City of Washington County, DC 3 months ago Washington, DC $50,000.00-$55,000.00 7 hours ago Washington, DC $58,000.00-$67,000.00 1 week ago Waldorf, MD $50,000.00-$65,000.00 5 months ago Business Development Manager (Global Key Account)
McLean, VA $65,000.00-$75,000.00 6 days ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr