iSphere
Executive Support Technician - Long-Term Contract-to-Hire - Onsite in New York City
Location:
New York City, NY (100% Onsite) Duration:
Long-Term Contract-to-Hire Schedule:
On-call availability during evenings and weekends required
Opportunity Overview: iSphere is seeking a poised and highly skilled
Executive Support Technician
to deliver
white-glove technical support
to C-level executives-including the CEO and CFO-at a prestigious client site in
New York City . This high-visibility, onsite role requires an Apple/macOS expert with exceptional communication, discretion, and presentation skills. The ideal candidate thrives in dynamic environments, anticipates executive needs, and resolves issues swiftly and professionally.
Key Responsibilities: Provide
elite-level technical support
to executive leadership, ensuring seamless daily operation and minimal downtime Troubleshoot and manage
Apple hardware and software , including
MacBooks, iPads, iPhones, and Apple TVs Support hybrid tech environments (macOS, iOS, Windows) with deep understanding of cross-platform compatibility Configure, test, and manage
presentation tools
like PowerPoint, Prezi, and multimedia systems for high-stakes executive meetings Support and administer devices through
MDM platforms
(e.g., JAMF, Intune) and
Apple Business Manager Set up and troubleshoot
video conferencing tools
such as Zoom, Microsoft Teams, and integrated AV solutions Deliver onsite, high-priority technical support with rapid resolution and exceptional professionalism Accompany executives on
occasional travel , providing technical support at offsite meetings and international events Maintain accurate documentation of procedures, issue resolution, and user guides tailored for executive use Stay up to date with evolving technologies and proactively recommend enhancements for executive efficiency Minimum Qualifications:
5+ years supporting
C-suite or executive-level users
in a corporate environment Expert-level proficiency in
Apple ecosystems
(macOS, iOS, iPadOS) and device configuration Experience managing mobile devices using
MDM platforms
such as JAMF or Microsoft Intune Proficiency with
Windows OS ,
Microsoft Office ,
Outlook ,
Teams , and
presentation software Polished communication skills with the ability to interface confidently and discreetly with top-tier executives Exceptional troubleshooting abilities and a proactive, service-focused mindset Flexibility to work after hours and travel domestically/internationally on short notice Preferred Qualifications:
Prior experience supporting executives in
finance, legal, or corporate headquarters environments Familiarity with
enterprise-level AV systems
and conference room technology Ability to manage
high-pressure, confidential situations
with professionalism and tact Why Join iSphere?
High-visibility role supporting top executive leadership Long-term contract-to-hire opportunity with career growth potential Work onsite in a dynamic, fast-paced corporate setting in the heart of NYC Be part of a team where
excellence in support is not optional-it's expected
New York City, NY (100% Onsite) Duration:
Long-Term Contract-to-Hire Schedule:
On-call availability during evenings and weekends required
Opportunity Overview: iSphere is seeking a poised and highly skilled
Executive Support Technician
to deliver
white-glove technical support
to C-level executives-including the CEO and CFO-at a prestigious client site in
New York City . This high-visibility, onsite role requires an Apple/macOS expert with exceptional communication, discretion, and presentation skills. The ideal candidate thrives in dynamic environments, anticipates executive needs, and resolves issues swiftly and professionally.
Key Responsibilities: Provide
elite-level technical support
to executive leadership, ensuring seamless daily operation and minimal downtime Troubleshoot and manage
Apple hardware and software , including
MacBooks, iPads, iPhones, and Apple TVs Support hybrid tech environments (macOS, iOS, Windows) with deep understanding of cross-platform compatibility Configure, test, and manage
presentation tools
like PowerPoint, Prezi, and multimedia systems for high-stakes executive meetings Support and administer devices through
MDM platforms
(e.g., JAMF, Intune) and
Apple Business Manager Set up and troubleshoot
video conferencing tools
such as Zoom, Microsoft Teams, and integrated AV solutions Deliver onsite, high-priority technical support with rapid resolution and exceptional professionalism Accompany executives on
occasional travel , providing technical support at offsite meetings and international events Maintain accurate documentation of procedures, issue resolution, and user guides tailored for executive use Stay up to date with evolving technologies and proactively recommend enhancements for executive efficiency Minimum Qualifications:
5+ years supporting
C-suite or executive-level users
in a corporate environment Expert-level proficiency in
Apple ecosystems
(macOS, iOS, iPadOS) and device configuration Experience managing mobile devices using
MDM platforms
such as JAMF or Microsoft Intune Proficiency with
Windows OS ,
Microsoft Office ,
Outlook ,
Teams , and
presentation software Polished communication skills with the ability to interface confidently and discreetly with top-tier executives Exceptional troubleshooting abilities and a proactive, service-focused mindset Flexibility to work after hours and travel domestically/internationally on short notice Preferred Qualifications:
Prior experience supporting executives in
finance, legal, or corporate headquarters environments Familiarity with
enterprise-level AV systems
and conference room technology Ability to manage
high-pressure, confidential situations
with professionalism and tact Why Join iSphere?
High-visibility role supporting top executive leadership Long-term contract-to-hire opportunity with career growth potential Work onsite in a dynamic, fast-paced corporate setting in the heart of NYC Be part of a team where
excellence in support is not optional-it's expected