Tennessee Orthopaedic Clinics
Procedure Scheduler
Tennessee Orthopaedic Clinics, Knoxville, Tennessee, United States, 37955
General Summary:
A nonexempt position responsible for scheduling procedures directly with patients and to discuss any questions that that patient may have.
Essential Job Responsibilities: Responsible for scheduling, rescheduling and cancelling all procedure(s). Contacts area facility for available time for procedure. Educates patient on all aspects of the procedure that is scheduled. Schedules all pre-op clearance appointments with PCP or specialist. Coordinates any and all paperwork needed to facility (Including: complete order sets, H & Ps and imaging). Coordinates surgical representative through HIPAA compliant channels. Works with physician to keep pre-operative, surgical protocols updated. Schedules all initial follow-up appointments from procedure. Completes informed consents. Call in prescriptions according to MD protocol for procedure. Scans/sorts all documentation related to completion of duties. Other duties as assigned.
Requirements
Education:
high school diploma.
Experience:
Minimum two years of experience in customer services, with at least six months of experience in health care setting. Procedure scheduling experience preferred.
A nonexempt position responsible for scheduling procedures directly with patients and to discuss any questions that that patient may have.
Essential Job Responsibilities: Responsible for scheduling, rescheduling and cancelling all procedure(s). Contacts area facility for available time for procedure. Educates patient on all aspects of the procedure that is scheduled. Schedules all pre-op clearance appointments with PCP or specialist. Coordinates any and all paperwork needed to facility (Including: complete order sets, H & Ps and imaging). Coordinates surgical representative through HIPAA compliant channels. Works with physician to keep pre-operative, surgical protocols updated. Schedules all initial follow-up appointments from procedure. Completes informed consents. Call in prescriptions according to MD protocol for procedure. Scans/sorts all documentation related to completion of duties. Other duties as assigned.
Requirements
Education:
high school diploma.
Experience:
Minimum two years of experience in customer services, with at least six months of experience in health care setting. Procedure scheduling experience preferred.