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Texas Southern University

ERP Technical Developer

Texas Southern University, Houston, Texas, United States, 77246

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Security Sensitive Position?

Yes

Hours of Work:

8:00 AM - 5:00 PM M-F

Posting Number:

TSU203076

Official TSU Title:

ERP Technical Developer

Grant Title:

N/A

Job Description Summary / TWC Summary:

This position will be a member of the Texas Southern University’s ERP team responsible for the support and maintenance of the ERP system. They will support several of technologies, including integrations with other systems as well as requiring excellent customer support skills. As a member of the OIT department this position strives to ensure consistency in communications, actions, and alignment to the strategic plan of the university. This position is also responsible for supporting the mission of the university by delivering technology, services, solutions and guidance to the students, faculty, staff, and the community in a professional, exemplary, service oriented collaborative manner.

Essential Duties Summary

Work with ERP Team and Stakeholders to gather requirements and provide solutions to business problems, including those that go beyond a technical footprint

Support or administer ERP application, including monitoring, cycling, and troubleshooting

Manage, maintain, and create ad-hoc queries and reports

Automate manual or antiquated processes

Develop new integrations and maintain existing integrations with other systems.

Support ERP upgrades and patching

Accurately record, update, and document requests using the IT service desk system

Develop, implement and optimize stored procedures, objects (such as tables, indexes, triggers) and functions using PL/SQL

Create and maintain knowledge base articles

Communicate effectively with technical and non-technical colleagues at all levels in the organization

Performs other job-related duties as assigned.

% FTE:

1.0

Hiring Range:

Commensurate with experience.

Education:

Bachelor’s degree (B.A. or B.S.) in Information Technology, Business or closely related discipline preferred.

Required Licensing/Certification:

N/A

Knowledge, Skills, and Abilities Knowledge of:

Have a deep knowledge of Enterprise Resource Planning (eg. Banner) in Higher Education

Full understanding of SDLC

Smart sheets / ServiceNow for project tracking

System Integration (eg. UC4, Snaplogic, Boomi, or Mulesoft)

Complex systems and procedures automation

Demonstrates expert knowledge in multiple disciplines. Acts as the ultimate subject matter expert in several professional disciplines and is the “go-to” expert on principles, methods and procedures. Requires the ability to create methods and approaches to handle unique situations

Must have outstanding written/oral communication and analytical skills, excellent presentation skills, and the ability to communicate on both a technical and business level

Must be proficient in IT project management

Must be proficient in the use of personal computers and Microsoft Office software such as Word, Excel, or Power Point

Microsoft Office Professional or similar applications

Skill in

Banner ERP: Operation, and/or Administration, and/or Software Development

PL/SQL technical skills and strong analytical analysis

Banner Workflow, Ellucian Workflow

eVisions

Blackboard/ Banner interfacing knowledge

DegreeWorks

Slate

Effective customer service

Problem-solving and decision-making

Multitasking and time management

Project management

Both verbal and written communication

Ability to

Prepare detailed reports.

Work independently.

Communicate effectively.

Work Experience

Three (3) to seven (7) years of related experience

Experience in Higher education a plus

Working/Environmental Conditions

Routine office environment.

Sitting or standing in one location much of the time.

Some stooping, lifting, or carrying objects light weight may be required.

Use of video display terminal.

Location: Onsite, Hybrid, or Remote

UA EEO Statement It is the policy of Texas Southern University to provide a work environment that is free from discrimination for all persons regardless of race, color, religion, sex, age, national origin, individuals with disability, sexual orientation, or protected veteran status in its programs, activities, admissions or employment policies. This policy of equal opportunity is strictly observed in all University employment-related activities such as advertising, recruiting, interviewing, testing, employment training, compensation, promotion, termination, and employment benefits. This policy expressly prohibits harassment and discrimination in employment based on race, color, religion, gender, gender identity, genetic history, national origin, individuals with disability, age, citizenship status, or protected veteran status. This policy shall be adhered to in accordance with the provisions of all applicable federal, state and local laws, including, but not limited to, Title VII of the Civil Rights Act. Manual of Administrative Policies and Procedures

Open Until Filled (overrides close field) :

Yes

Special Instructions to Applicants:

Open to all applicants.

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