Information Technology Client Services Technician

University of La Verne Information Technology Client Services Technician Job Description Summary: Works with campus constituents to address and remedy desktop technology and related peripheral issues, specializing in workstations systems and IOS devices. The University of La Verne is a private not-for-profit university founded in 1891 located in La Verne, California. The core values that we live by are Ethical Reasoning, Diversity and Inclusivity, Lifelong Learning and Community and Civic Engagement. If you're passionate about these values, join us at the University of La Verne! Specific Duties: Install, test, troubleshoot, and provide repair PC computer and maintenance support specializing in PC computers, peripheral devices (printers, scanners, etc.), and Smart Technologies for entire campus. Perform software configuration, installation, and maintenance for main campus computers, including classrooms and labs (especially Macintosh), virtual operating systems, patch management, virtual servers, emulation programs, and software unique to each lab and/or course(s) taught per discipline. Diagnose, install, configure, and program various technologies used in an office, classroom or lab environment (e.g., Deep Freeze, Sophos Anti-Virus, Asset Management software, host intrusion detection and prevention software). Analyze computer systems and devices for viruses and malware, removing infections and repairing systems to full operation. Assist in configuring cell phones and other mobile devices for faculty and staff, including email, calendar, and other software/applications. Evaluate new technologies including software, hardware, and peripherals for integration/acceptance into the campus community, and make proposals including product recommendations, testing, and installation schedules. Supervise, mentor, and train student assistants to perform routine computer software and hardware installations, and troubleshooting tasks. Other duties as assigned. Minimum Qualifications: High school diploma or GED Familiarity with Microsoft operating systems 2 years experience in PC/Macintosh troubleshooting and repair 2 years experience in printer maintenance 2 years experience in computer peripheral configuration and maintenance Knowledge of operating systems, including OS and IOS, network connectivity, OSI layers 1-3 General knowledge of classroom technologies Preferred Qualifications: Network familiarity Microsoft certification Cisco TelePresence Systems Webex Boards Webex/Zoom Location:

La Verne Central Campus Special Instructions: To be considered for this position, please visit our website and apply online at:

http://laverne.edu Institutional Profile: Located in Southern California, the University of La Verne offers a distinctive and relevant educational experience to a diverse population of students, preparing them for successful careers and lifelong learning across liberal arts and professional programs. The university includes the College of Arts and Sciences, the College of Business and Public Management, the LaFetra College of Education, and the College of Law. It offers undergraduate and graduate programs, including degrees for working adults. The campus is 30 miles east of Los Angeles in La Verne, with regional campuses across California and a Law campus in Ontario. The university is a Carnegie Doctoral Institution with moderate research activity, emphasizing diversity, professor-student interaction, and community engagement. The university is committed to diversity and is designated as a Hispanic Serving Institution (HSI). It educates a significant number of first-generation college students from underserved backgrounds. The university is an equal opportunity employer and does not discriminate based on race, color, religion, gender, disability, or sexual orientation. Copyright 2022 Jobelephant.com Inc. All rights reserved.

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