DaVita
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This Position reports to:
Technical Support Manager Your role and responsibilities:
In this role, you will be responsible for providing technical assistance and support for marine products and systems. This involves troubleshooting, diagnosing, and resolving technical issues, as well as guiding customers and internal teams. The ideal candidate will have a strong background in electrical engineering and marine technology, focusing on LV and MV Switchboards. The work model for this role is hybrid. #LI-hybrid This role contributes to the Process Automation Marine and Ports Division in Miramar, FL. Main responsibilities include: Supporting basic technical support cases and complex cases involving LV, MV Switchgear, Circuit Breakers, Protection Relays, and Transformers. Identifying technical problems and analyzing them through communication with customers and remote connections. Identifying improvement needs in workflows and potential solutions, communicating proactively, and driving small improvement actions. Executing case wrap-up and follow-up in a timely manner and preparing technical reports after case closure.
Qualifications:
Bachelor's degree in Electrical Engineering. 3+ years of experience, with 5+ preferred. Experience in marine power generation and power distribution, focusing on LV/MV Switchgear, Protection Relays, Transformers. Familiarity with marine/offshore work environment and procedures. Prior experience with ABB Marine equipment is preferred but not required. Proficiency in diagnostic tools and software for troubleshooting protection relays is preferred.
About ABB Marine & Ports:
ABB's Marine & Ports division advances energy efficiency, safety, and a sustainable maritime future through electric, automated, and digital solutions. Our services help optimize vessel and cargo terminal performance, increase reliability, and reduce emissions. We have electrified over 1,500 ships, automated more than 1,700 cranes, and digitally connected over 2,000 vessels and terminals, with a team of 2,000 experts worldwide. Why work at ABB?
We encourage you to bring your full self to workyour ideas, energy, and ambition. We provide tools and opportunities to grow your skills, shape your career, and tackle meaningful challenges. Your work will have a tangible impact every day. Equal Opportunity Statement:
ABB is an Equal Employment Opportunity and Affirmative Action employer, welcoming applicants regardless of sex, marital status, citizenship, age, race, ethnicity, gender identity, sexual orientation, religion, national origin, pregnancy, disability, veteran status, or other protected characteristics. For more information on your EEO rights, visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf. Applicants may request to review the plan of a particular ABB facility or reasonable accommodations by contacting ABB HR at 1-888-694-7762 or US-AskHR@abb.com. Resumes and applications are not accepted via email. We value diversity and encourage you to apply today or visit www.abb.com to learn more about our solutions and global impact. #J-18808-Ljbffr
Technical Support Manager Your role and responsibilities:
In this role, you will be responsible for providing technical assistance and support for marine products and systems. This involves troubleshooting, diagnosing, and resolving technical issues, as well as guiding customers and internal teams. The ideal candidate will have a strong background in electrical engineering and marine technology, focusing on LV and MV Switchboards. The work model for this role is hybrid. #LI-hybrid This role contributes to the Process Automation Marine and Ports Division in Miramar, FL. Main responsibilities include: Supporting basic technical support cases and complex cases involving LV, MV Switchgear, Circuit Breakers, Protection Relays, and Transformers. Identifying technical problems and analyzing them through communication with customers and remote connections. Identifying improvement needs in workflows and potential solutions, communicating proactively, and driving small improvement actions. Executing case wrap-up and follow-up in a timely manner and preparing technical reports after case closure.
Qualifications:
Bachelor's degree in Electrical Engineering. 3+ years of experience, with 5+ preferred. Experience in marine power generation and power distribution, focusing on LV/MV Switchgear, Protection Relays, Transformers. Familiarity with marine/offshore work environment and procedures. Prior experience with ABB Marine equipment is preferred but not required. Proficiency in diagnostic tools and software for troubleshooting protection relays is preferred.
About ABB Marine & Ports:
ABB's Marine & Ports division advances energy efficiency, safety, and a sustainable maritime future through electric, automated, and digital solutions. Our services help optimize vessel and cargo terminal performance, increase reliability, and reduce emissions. We have electrified over 1,500 ships, automated more than 1,700 cranes, and digitally connected over 2,000 vessels and terminals, with a team of 2,000 experts worldwide. Why work at ABB?
We encourage you to bring your full self to workyour ideas, energy, and ambition. We provide tools and opportunities to grow your skills, shape your career, and tackle meaningful challenges. Your work will have a tangible impact every day. Equal Opportunity Statement:
ABB is an Equal Employment Opportunity and Affirmative Action employer, welcoming applicants regardless of sex, marital status, citizenship, age, race, ethnicity, gender identity, sexual orientation, religion, national origin, pregnancy, disability, veteran status, or other protected characteristics. For more information on your EEO rights, visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf. Applicants may request to review the plan of a particular ABB facility or reasonable accommodations by contacting ABB HR at 1-888-694-7762 or US-AskHR@abb.com. Resumes and applications are not accepted via email. We value diversity and encourage you to apply today or visit www.abb.com to learn more about our solutions and global impact. #J-18808-Ljbffr