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Inside Higher Ed

Part Time Communications Officer I, University Police

Inside Higher Ed, Winston Salem, North Carolina, United States, 27104

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Part Time Communications Officer I, University Police

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Part Time Communications Officer I, University Police

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Inside Higher Ed Part Time Communications Officer I, University Police

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Part Time Communications Officer I, University Police

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Inside Higher Ed Application Instructions

Application Instructions

External Applicants:

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Job Description Summary

The Communications Officer operates the WFU Police Departments communications systems. The Communications Officers shifts include days, nights, weekends and holidays and are subject to hours beyond or outside normal scheduled shifts, short notice and/or emergency call-ins.

Job Description

Essential Functions:

Operates the departments radio communications system and dispatches all calls for assistance to officers properly and professionally. Responds to emergency situations which may involve contacting the Winston-Salem Police Department, Fire Department, Forsyth County Emergency Medical Services, Rescue Squads, on-campus emergency teams, and other departments and agencies. Must have excellent hearing in both ears, clear speech, effective verbal skills, and be able to type quickly and accurately on the computer keyboard. Accurately records all events and activities during each shift in the CAD (Computer Automated Dispatch) system. All other duties as assigned.

Required Education, Knowledge, Skills, Abilities

High school diploma or G.E.D with three years of related experience, or an equivalent combination of education and experience. Related experience includes customer service, administrative work, and/or demonstrated experience working on a team. Must be a United States citizen. Excellent customer service, interpersonal, communication, and time management skills. Proficiency with the operation of multiple line telephones and multi-channel radio equipment. Proficiency in Microsoft Office, Google Suites, the internet, and other relevant software. Must pass a criminal background investigation, psychological screening, drug screening and a medical evaluation by a licensed physician. Ability to meet the requirements of the Universitys automobile insurance. Must be able to work nights, weekends, holidays, and special events as needed.

Preferred Education, Knowledge, Skills, Abilities

Three years of related experience in police/emergency communications and/or customer service related environments. DCIN/NCIC certification

Physical Requirements

Must be able to sit or stand at a desk/console for long periods of time. Must be able to meet the North Carolina Standards and Training Commission minimum standards for sight and hearing.

Environmental Conditions

Subject to inside environmental conditions. Must be able to work alone in the communications center for long periods of time. If working during special events, the employee may be required to work either inside or outside in heat/cold, wet/humid, dry/arid conditions and stand, walk or sit for long 7 periods of time.

Additional Job Description

Time Type Requirement

Part time Note to Applicant: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wa

ke Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate.

In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and

encourages qualified candidates across all group demographics to apply.

In accordance with the Jeanne Clery Campus Safety Act, you may find a copy of the current Annual Security and Fire Safety Report by visiting police.wfu.edu/clery Please contact University Police if you would like a hard copy or if you have any questions regarding the content of this report. University Police can be reached at 336-758-5591.

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