Acadia Healthcare
Description
Blue Ridge Mountain Recovery Center has an opportunity in our detox/residential treatment center located in the beautiful North Georgia Mountains. This is an excellent opportunity for an individual to impact other human beings in such an AMAZING way that it changes their lives forever. We currently have an opening for a full-time Intake Specialist. This position includes weekends.
The Intake Specialist is responsible for the intake process at the facility. Liaises with remote admissions to team. Establishes professional rapport with client to ensure that they feel welcomed upon arrival. Supports client arrival process, including initial assessment process, searching the client’s belongings/person for prohibited items, and orienting the client to the facility. Ensures required documentation/paperwork is completed and maintained.
ESSENTIAL FUNCTIONS:
Liaise with client/family of potential admissions to address any questions, concerns, etc.
Coordinate facility tours with clients and families who are potential admissions.
Interface with remote admissions team and on-site clinical team for necessary approvals, plan for client arrival, including travel arrangements as applicable.
Establishes professional rapport with client to ensure that they feel welcomed upon arrival.
Supports arrival process including coordinating assessment/bed placement process, searches of client belongings/person for prohibited items.
Orients client to the facility/milieu.
Liaises with direct care/nursing/clinical team to ensure client is set-up with a treatment plan/schedule as needed.
Ensures intake paperwork is completed in a timely fashion and documentation is maintained as required.
May discuss client’s financial responsibility and take payment as applicable.
Provides exceptional customer service in line with facility standards.
Benefits Include:
Shift differentials
Paid time off, vacation, sick, extended sick & holidays
Health & welfare benefits including health, dental, vision insurance, short & long term disability
Matching 401k
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
High-school diploma, GED, or equivalent.
1 – 2 years of experience in a patient care environment in a substance use/behavioral health setting, is preferred.
Must have excellent communication and customer service skills, and an ability to use required computer programs.
Qualifications
Skills
Required
Customer Focus: Advanced
Preferred
Financial Awareness: Intermediate
Communication: Advanced
Attention to Detail: Advanced
Behaviors
Required
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group
Motivations
Required
Goal Completion: Inspired to perform well by the completion of tasks
Education
Required
High School/GED or better
Experience
Required
1-2 year: • 1-2 years of experience in a patient care environment in a substance use/behavioral health setting, is preferred
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Blue Ridge Mountain Recovery Center has an opportunity in our detox/residential treatment center located in the beautiful North Georgia Mountains. This is an excellent opportunity for an individual to impact other human beings in such an AMAZING way that it changes their lives forever. We currently have an opening for a full-time Intake Specialist. This position includes weekends.
The Intake Specialist is responsible for the intake process at the facility. Liaises with remote admissions to team. Establishes professional rapport with client to ensure that they feel welcomed upon arrival. Supports client arrival process, including initial assessment process, searching the client’s belongings/person for prohibited items, and orienting the client to the facility. Ensures required documentation/paperwork is completed and maintained.
ESSENTIAL FUNCTIONS:
Liaise with client/family of potential admissions to address any questions, concerns, etc.
Coordinate facility tours with clients and families who are potential admissions.
Interface with remote admissions team and on-site clinical team for necessary approvals, plan for client arrival, including travel arrangements as applicable.
Establishes professional rapport with client to ensure that they feel welcomed upon arrival.
Supports arrival process including coordinating assessment/bed placement process, searches of client belongings/person for prohibited items.
Orients client to the facility/milieu.
Liaises with direct care/nursing/clinical team to ensure client is set-up with a treatment plan/schedule as needed.
Ensures intake paperwork is completed in a timely fashion and documentation is maintained as required.
May discuss client’s financial responsibility and take payment as applicable.
Provides exceptional customer service in line with facility standards.
Benefits Include:
Shift differentials
Paid time off, vacation, sick, extended sick & holidays
Health & welfare benefits including health, dental, vision insurance, short & long term disability
Matching 401k
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
High-school diploma, GED, or equivalent.
1 – 2 years of experience in a patient care environment in a substance use/behavioral health setting, is preferred.
Must have excellent communication and customer service skills, and an ability to use required computer programs.
Qualifications
Skills
Required
Customer Focus: Advanced
Preferred
Financial Awareness: Intermediate
Communication: Advanced
Attention to Detail: Advanced
Behaviors
Required
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group
Motivations
Required
Goal Completion: Inspired to perform well by the completion of tasks
Education
Required
High School/GED or better
Experience
Required
1-2 year: • 1-2 years of experience in a patient care environment in a substance use/behavioral health setting, is preferred
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.