Indian River State College
Interim - Admissions Specialist Part-Time
Indian River State College, Fort Pierce, Florida, United States, 34945
Job Description
JOB SUMMARY:
Under general supervision, this position disseminates communication about IRSC programs among students and the community for the College and implements an effective IRSC admission process for students. Duties include: assisting in establishing two-way communication with IRSC and students; developing and participating in public outreach activities; handling many inbound and outbound calls to and from customers; listening to their needs or problems, and supplying helpful resolutions to their issues.
SPECIFIC DUTIES AND RESPONSIBILITIES: Serving as front line staff at the Welcome Desk in Student Success Center, W-Building; and assisting in the Communication Center. Provides information; responds to inquiries and makes presentations regarding IRSC programs; and participates in related recruitment activities and events. Answers inbound calls for the College. Assessing the customers' needs in person, via phone and email; Advises students in areas related to their academic success (admission requirements, course information, program planning, registration, graduation); works to solve issues related to student educational success; monitors to ensure that potential students receive program planning and academic advising as needed to achieve their goals; guides students toward resources both on campus and in the community; reviews student progress toward completion; and provides intervention when necessary to ensure student success. Assists others in the Department with projects, reports, and assignments to support the success of IRSC programs. Performs various basic office assistance duties. Ensures updated information is available within the Communication Center. Creates and reviews communications to students as well as other customers; develops student service materials, resources, and documentation as assigned. Completes all other duties and responsibilities as assigned QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTS:
High Diploma; Associate's Degree; preferred; Minimum of three (3) years of proven clerical experience in a student services related field; Knowledge of the admissions process, including analysis of transcripts, credit transfer, and articulated 2+2 programs. Skill in delivering customer service. Skill in organizing, analyzing, time management, and prioritizing. Skill in working with Microsoft Office and Windows based applications including using a student information system. Skill in developing and delivering presentations. Ability to meet deadlines, solve problems, be student oriented, maintain confidentiality, be discrete, use sound judgment, be a self-starter, apply initiative, and work independently as well as with others.
PHYSICAL DEMANDS:
This position classifies the physical exertion requirements as sedentary work involving lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally, and other sedentary criteria are met.
Classification Staff
Supervisory No
FLSA Exempt No
Employment Type Temporary (Fixed Term)
Compensation and Application Deadline Pay range starts at: $17.36/hour | All salary calculations start at the minimum salary and will be based on the candidate's education and experience. | Open until filled.
JOB SUMMARY:
Under general supervision, this position disseminates communication about IRSC programs among students and the community for the College and implements an effective IRSC admission process for students. Duties include: assisting in establishing two-way communication with IRSC and students; developing and participating in public outreach activities; handling many inbound and outbound calls to and from customers; listening to their needs or problems, and supplying helpful resolutions to their issues.
SPECIFIC DUTIES AND RESPONSIBILITIES: Serving as front line staff at the Welcome Desk in Student Success Center, W-Building; and assisting in the Communication Center. Provides information; responds to inquiries and makes presentations regarding IRSC programs; and participates in related recruitment activities and events. Answers inbound calls for the College. Assessing the customers' needs in person, via phone and email; Advises students in areas related to their academic success (admission requirements, course information, program planning, registration, graduation); works to solve issues related to student educational success; monitors to ensure that potential students receive program planning and academic advising as needed to achieve their goals; guides students toward resources both on campus and in the community; reviews student progress toward completion; and provides intervention when necessary to ensure student success. Assists others in the Department with projects, reports, and assignments to support the success of IRSC programs. Performs various basic office assistance duties. Ensures updated information is available within the Communication Center. Creates and reviews communications to students as well as other customers; develops student service materials, resources, and documentation as assigned. Completes all other duties and responsibilities as assigned QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTS:
High Diploma; Associate's Degree; preferred; Minimum of three (3) years of proven clerical experience in a student services related field; Knowledge of the admissions process, including analysis of transcripts, credit transfer, and articulated 2+2 programs. Skill in delivering customer service. Skill in organizing, analyzing, time management, and prioritizing. Skill in working with Microsoft Office and Windows based applications including using a student information system. Skill in developing and delivering presentations. Ability to meet deadlines, solve problems, be student oriented, maintain confidentiality, be discrete, use sound judgment, be a self-starter, apply initiative, and work independently as well as with others.
PHYSICAL DEMANDS:
This position classifies the physical exertion requirements as sedentary work involving lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally, and other sedentary criteria are met.
Classification Staff
Supervisory No
FLSA Exempt No
Employment Type Temporary (Fixed Term)
Compensation and Application Deadline Pay range starts at: $17.36/hour | All salary calculations start at the minimum salary and will be based on the candidate's education and experience. | Open until filled.