Bank of Hope
Join to apply for the
Universal Banker
role at
Bank of Hope 2 days ago Be among the first 25 applicants Join to apply for the
Universal Banker
role at
Bank of Hope Provide a welcoming and professional experience for all customers, assisting with inquiries and resolving issues promptly. Build relationships by understanding customer needs and recommending appropriate banking products and services. Promote bank products and services to achieve individual and branch sales goals, including accounts, loans, and other financial solutions. Educate customers on digital banking options and self-service tools to enhance their banking experience. Maintain knowledge of bank products, services, and promotions to provide accurate and helpful information.
Customer Service & Sales
Provide a welcoming and professional experience for all customers, assisting with inquiries and resolving issues promptly. Build relationships by understanding customer needs and recommending appropriate banking products and services. Promote bank products and services to achieve individual and branch sales goals, including accounts, loans, and other financial solutions. Educate customers on digital banking options and self-service tools to enhance their banking experience. Maintain knowledge of bank products, services, and promotions to provide accurate and helpful information.
Transaction Processing & Account Support
Perform teller transactions, including deposits, withdrawals, transfers, and payments, with accuracy and efficiency. Assist customers with account openings, updates, and closings, ensuring compliance with bank policies and procedures. Identify opportunities to deepen customer relationships by cross-selling or upselling additional products and services. Monitor and maintain cash drawer accuracy while following established cash-handling procedures.
Operational Support & Compliance
Ensure adherence to bank policies, procedures, and regulatory requirements, including security and fraud prevention protocols. Participate in operational tasks such as ATM balancing, night deposit processing, and maintaining branch supplies. Monitor and escalate any suspicious account activity or potential risks to management as needed. Maintain organized and accurate records to support branch audits and operational reviews.
Team Collaboration & Development
Collaborate with branch team members to ensure seamless service delivery and achievement of branch goals. Assist with training and mentoring new team members as directed by management. Participate in branch meetings and training sessions to stay informed of updates and best practices.
Job Qualifications/Requirements
Education/Credentials
Minimum Education Level: High School Diploma
Skills
English: Written: Advanced Verbal: Fluent Required: Excellent verbal and written communication skills. Required: Strong organizational skills with a willingness to adapt to changes in a fast-paced environment. Required: Ability to manage multiple tasks, projects, and deadlines simultaneously. Required: Strong customer service skills with the ability to build and maintain relationships. Additional Languages: Korean preferred
The salary range for this full-time position is $20.00 Hourly - $24.00 Hourly + bonus + benefits
Salary ranges are determined based on qualifications, level, and location
Exact compensation may vary based on your skills and experience.
Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Finance and Sales Industries
Banking Referrals increase your chances of interviewing at Bank of Hope by 2x Sign in to set job alerts for Universal Banker roles.
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Universal Banker
role at
Bank of Hope 2 days ago Be among the first 25 applicants Join to apply for the
Universal Banker
role at
Bank of Hope Provide a welcoming and professional experience for all customers, assisting with inquiries and resolving issues promptly. Build relationships by understanding customer needs and recommending appropriate banking products and services. Promote bank products and services to achieve individual and branch sales goals, including accounts, loans, and other financial solutions. Educate customers on digital banking options and self-service tools to enhance their banking experience. Maintain knowledge of bank products, services, and promotions to provide accurate and helpful information.
Customer Service & Sales
Provide a welcoming and professional experience for all customers, assisting with inquiries and resolving issues promptly. Build relationships by understanding customer needs and recommending appropriate banking products and services. Promote bank products and services to achieve individual and branch sales goals, including accounts, loans, and other financial solutions. Educate customers on digital banking options and self-service tools to enhance their banking experience. Maintain knowledge of bank products, services, and promotions to provide accurate and helpful information.
Transaction Processing & Account Support
Perform teller transactions, including deposits, withdrawals, transfers, and payments, with accuracy and efficiency. Assist customers with account openings, updates, and closings, ensuring compliance with bank policies and procedures. Identify opportunities to deepen customer relationships by cross-selling or upselling additional products and services. Monitor and maintain cash drawer accuracy while following established cash-handling procedures.
Operational Support & Compliance
Ensure adherence to bank policies, procedures, and regulatory requirements, including security and fraud prevention protocols. Participate in operational tasks such as ATM balancing, night deposit processing, and maintaining branch supplies. Monitor and escalate any suspicious account activity or potential risks to management as needed. Maintain organized and accurate records to support branch audits and operational reviews.
Team Collaboration & Development
Collaborate with branch team members to ensure seamless service delivery and achievement of branch goals. Assist with training and mentoring new team members as directed by management. Participate in branch meetings and training sessions to stay informed of updates and best practices.
Job Qualifications/Requirements
Education/Credentials
Minimum Education Level: High School Diploma
Skills
English: Written: Advanced Verbal: Fluent Required: Excellent verbal and written communication skills. Required: Strong organizational skills with a willingness to adapt to changes in a fast-paced environment. Required: Ability to manage multiple tasks, projects, and deadlines simultaneously. Required: Strong customer service skills with the ability to build and maintain relationships. Additional Languages: Korean preferred
The salary range for this full-time position is $20.00 Hourly - $24.00 Hourly + bonus + benefits
Salary ranges are determined based on qualifications, level, and location
Exact compensation may vary based on your skills and experience.
Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Finance and Sales Industries
Banking Referrals increase your chances of interviewing at Bank of Hope by 2x Sign in to set job alerts for Universal Banker roles.
Part Time Universal Banker - 20 Hours - Century City Branch
Part Time Universal Banker - 20 Hours - Los Angeles Wilshire and Westwood Branch
Part Time Universal Banker - 20 Hours - Los Angeles Wilshire Westwood Branch
Part Time Universal Banker (20 Hours) - North Hollywood- Valley Village Branch
Part Time Universal Banker (20 Hours) - Huntington Park Branch
Huntington Park, CA $22.84-$29.80 1 week ago Part Time Universal Banker (20 Hours)- Whittier- Whittwood Mall
Part Time Universal Banker (20 hours) - Downey Branch
Relationship Banker - Glendale Burbank Market - Burbank, CA
Los Angeles, CA $37,440.00-$47,840.00 2 weeks ago Relationship Banker - Hollywood & Western - Los Angeles, CA
Arcadia, CA $41,714.00-$69,000.00 1 day ago San Pedro, CA $47,510.00-$61,990.00 2 weeks ago Relationship Banker - Downtown LA Market - Los Angeles, CA
Downey, CA $41,714.00-$69,000.00 2 days ago Pasadena, CA $70,000.00-$90,000.00 3 weeks ago Relationship Banker Downtown Los Angeles
Arcadia, CA $76,344.00-$200,000.00 4 days ago Glendale, CA $111,095.00-$130,700.00 1 week ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr