NYC Health Hospitals
Medspan Viral Hepatitis Program Manager, Correctional Health Services
NYC Health Hospitals, New York, New York, us, 10261
NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers.
NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation's largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts.
Work Shifts
Time: 9:00 AM - 5:00 PM Days: Monday to Friday Trailer 5 Located at Rikers Island Duties & Responsibilities
The Medspan program provides patient education and care coordination around HIV, hepatitis C, and associated conditions such as hepatitis B and sexually transmitted infections (STIs). Medspan team members support our patients through medication adherence support, discharge planning, and connection to care services. They work very closely with infectious disease specialists and other interdisciplinary Correctional Health Services (CHS) health staff in all facilities.
In addition to the Medspan Health Educator responsibilities, the Viral Hepatitis Program Manager will play a supervisory role in the Medspan program, ensuring adequate staff coverage across facilities, supporting the implementation of program protocols, and working as a liaison between the Medspan program and other care coordination and discharge planning programs that support patients in the viral hepatitis program
Responsibilities include: (Detailed Task)
Identify persons with new HIV diagnoses using the electronic health record, report manager, and other tracking tools to provide ongoing HIV education, medication adherence support, and re-entry/discharge/linkage to care support Identify persons known to be living with HIV to support the continuation of antiretroviral medications, medication adherence, recommended screenings and immunizations, harm reduction counseling, and evaluation by clinical specialists Identify persons living with hepatitis C using the electronic health records, report manager, and other tracking tools to provide hepatitis C education, medication adherence support, and re-entry/discharge/linkage to care support Identify persons living with, or at risk for, hepatitis B using electronic health records, report manager, and other tracking tools to provide education, medication adherence support, education around vaccination, and re-entry/discharge/linkage to care support Provide education, harm reduction counseling, and medication adherence support for HIV pre-exposure prophylaxis (PrEP) and post-exposure prophylaxis (PEP) eligible patients Provide education, harm reduction counseling, and medication adherence support for patients diagnosed with STIs or other conditions that place them at risk of HIV acquisition Regularly review antiretroviral medication administration lists and patient labs to identify potential adherence challenges and provide ongoing adherence support and education Regularly review hepatitis C medication administration lists and patient labs to identify potential adherence challenges and provide ongoing adherence support and education Document all direct and indirect patient encounters in the electronic health records utilizing appropriate Medspan templates Obtain HIPAA medical record release forms as necessary to support the continuation of medical care while in the jails and assist re-entry planning and linkage to care in the community Work collaboratively with HIV and infectious disease specialists, discharge planning services, and other health staff across all facilities Regularly complete and update HIV and viral hepatitis patient tracking databases Participate in team rounds and meetings as well as case conferences/seminars with clinical services and other CHS-based and external re-entry programs Assist with research, analysis, patient tracking, and quality improvement and implementation efforts Attend required trainings and continuing education In addition to the Medspan Health Educator responsibilities noted above, the Viral Hepatitis Program Manager will:
Collaborate with the infectious disease service, medicine and nursing services, and discharge and re-entry programs to coordinate care for patients in the viral hepatitis program Collaborate with the NYC Department of Health and Mental Hygiene's (DOHMH) viral hepatitis program and other external agencies Assist with the development and implementation of viral hepatitis care coordination protocols Complete, oversee, supervise, and delegate to health educators discharge, re-entry, and linkage to care plans for patients in the viral hepatitis program Complete, oversee, supervise, and delegate to health educators discharge length-of-stay evaluations for patients under consideration for viral hepatitis treatment or other care Complete, oversee, supervise, and delegate to health educators discharge prior authorizations, Medicaid applications, and other documentation needed for viral hepatitis care Lead patient tracking, data management, and data analysis efforts for the viral hepatitis program Assist with the development and implementation of quality improvement and research efforts Coordinate Medspan staff coverage across facilities Minimum Qualifications 1. Master's degree from an accredited college or university in Social Science, Hospital Administration, Public Administration, Business Administration, Health Care Administration, Administrative Medicine in Public Health or a related discipline; and, 2. Two (2) years of planning, design and program development experience pertaining to the operation of a major segment or all of a hospital or health care setting including substantial exposure in meeting community health needs, health care planning, design and program implementation functions; one (1) year of which must have been in a responsible level administrative, supervisory or managerial experience in coordinating health care planning, design, development or public policy programs; or, 3. Bachelor's degree from an accredited college or university in Business Administration, Public Administration, Hospital Administration, Social Sciences, Management, Health Care Administration or a related discipline; and, 4. Three (3) years of experience as described in "2" above; two (2) years of which must have been in a responsible level of administrative, supervisory or managerial experience in coordinating health care planning, design, development and public policy programs.
Department Preferences
A bachelor's degree from an accredited college or university At least one-year of supervisory experience At least one year of substitutable and relevant experience working in a health-related and patient-facing field A satisfactory equivalent combination of experience, training, and education Benefits
NYC Health and Hospitals offers a competitive benefits package that includes:
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs
If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.
NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation's largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts.
Work Shifts
Time: 9:00 AM - 5:00 PM Days: Monday to Friday Trailer 5 Located at Rikers Island Duties & Responsibilities
The Medspan program provides patient education and care coordination around HIV, hepatitis C, and associated conditions such as hepatitis B and sexually transmitted infections (STIs). Medspan team members support our patients through medication adherence support, discharge planning, and connection to care services. They work very closely with infectious disease specialists and other interdisciplinary Correctional Health Services (CHS) health staff in all facilities.
In addition to the Medspan Health Educator responsibilities, the Viral Hepatitis Program Manager will play a supervisory role in the Medspan program, ensuring adequate staff coverage across facilities, supporting the implementation of program protocols, and working as a liaison between the Medspan program and other care coordination and discharge planning programs that support patients in the viral hepatitis program
Responsibilities include: (Detailed Task)
Identify persons with new HIV diagnoses using the electronic health record, report manager, and other tracking tools to provide ongoing HIV education, medication adherence support, and re-entry/discharge/linkage to care support Identify persons known to be living with HIV to support the continuation of antiretroviral medications, medication adherence, recommended screenings and immunizations, harm reduction counseling, and evaluation by clinical specialists Identify persons living with hepatitis C using the electronic health records, report manager, and other tracking tools to provide hepatitis C education, medication adherence support, and re-entry/discharge/linkage to care support Identify persons living with, or at risk for, hepatitis B using electronic health records, report manager, and other tracking tools to provide education, medication adherence support, education around vaccination, and re-entry/discharge/linkage to care support Provide education, harm reduction counseling, and medication adherence support for HIV pre-exposure prophylaxis (PrEP) and post-exposure prophylaxis (PEP) eligible patients Provide education, harm reduction counseling, and medication adherence support for patients diagnosed with STIs or other conditions that place them at risk of HIV acquisition Regularly review antiretroviral medication administration lists and patient labs to identify potential adherence challenges and provide ongoing adherence support and education Regularly review hepatitis C medication administration lists and patient labs to identify potential adherence challenges and provide ongoing adherence support and education Document all direct and indirect patient encounters in the electronic health records utilizing appropriate Medspan templates Obtain HIPAA medical record release forms as necessary to support the continuation of medical care while in the jails and assist re-entry planning and linkage to care in the community Work collaboratively with HIV and infectious disease specialists, discharge planning services, and other health staff across all facilities Regularly complete and update HIV and viral hepatitis patient tracking databases Participate in team rounds and meetings as well as case conferences/seminars with clinical services and other CHS-based and external re-entry programs Assist with research, analysis, patient tracking, and quality improvement and implementation efforts Attend required trainings and continuing education In addition to the Medspan Health Educator responsibilities noted above, the Viral Hepatitis Program Manager will:
Collaborate with the infectious disease service, medicine and nursing services, and discharge and re-entry programs to coordinate care for patients in the viral hepatitis program Collaborate with the NYC Department of Health and Mental Hygiene's (DOHMH) viral hepatitis program and other external agencies Assist with the development and implementation of viral hepatitis care coordination protocols Complete, oversee, supervise, and delegate to health educators discharge, re-entry, and linkage to care plans for patients in the viral hepatitis program Complete, oversee, supervise, and delegate to health educators discharge length-of-stay evaluations for patients under consideration for viral hepatitis treatment or other care Complete, oversee, supervise, and delegate to health educators discharge prior authorizations, Medicaid applications, and other documentation needed for viral hepatitis care Lead patient tracking, data management, and data analysis efforts for the viral hepatitis program Assist with the development and implementation of quality improvement and research efforts Coordinate Medspan staff coverage across facilities Minimum Qualifications 1. Master's degree from an accredited college or university in Social Science, Hospital Administration, Public Administration, Business Administration, Health Care Administration, Administrative Medicine in Public Health or a related discipline; and, 2. Two (2) years of planning, design and program development experience pertaining to the operation of a major segment or all of a hospital or health care setting including substantial exposure in meeting community health needs, health care planning, design and program implementation functions; one (1) year of which must have been in a responsible level administrative, supervisory or managerial experience in coordinating health care planning, design, development or public policy programs; or, 3. Bachelor's degree from an accredited college or university in Business Administration, Public Administration, Hospital Administration, Social Sciences, Management, Health Care Administration or a related discipline; and, 4. Three (3) years of experience as described in "2" above; two (2) years of which must have been in a responsible level of administrative, supervisory or managerial experience in coordinating health care planning, design, development and public policy programs.
Department Preferences
A bachelor's degree from an accredited college or university At least one-year of supervisory experience At least one year of substitutable and relevant experience working in a health-related and patient-facing field A satisfactory equivalent combination of experience, training, and education Benefits
NYC Health and Hospitals offers a competitive benefits package that includes:
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs
If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.