BLACK SWAN HEARTH COMPANY LLC
Sales Associate Build a Career with Black Swan
BLACK SWAN HEARTH COMPANY LLC, Newtown, Connecticut, us, 06470
Benefits:
Commission on annual sales over threshold
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Training & development
About Us Black Swan Hearth & Gift is under new ownership by the employees who’ve been making it happen for years. We stepped up because we love this business and see big opportunities to grow. With two retail showrooms, we specialize in fireplaces, stoves, and home décor, helping customers design warm, stylish spaces backed by expert installation and service.
Joining us now means being part of the next chapter, where there’s room to grow, learn, and take on real responsibility.
The Role We’re looking for a Sales Associate who’s motivated, personable, and curious to learn. This is not just a sales job, it’s about design, problem-solving, and helping customers choose a fireplace that will actually work in their home.
You’ll get hands-on with customer plans, measurements, and installation details, while also developing communication and sales skills. If you like the idea of learning a mix of technical know-how and customer service, this is a great career path.
What You’ll Do
Welcome customers and guide them through our showroom experience
Learn to review dimensions, floor plans, and installation manuals to confirm products will fit a customer’s home
Prepare accurate estimates and explain options clearly
Recommend accessories, upgrades, and service packages
Keep up with promotions and product knowledge (we’ll train you)
Use our CRM system to manage leads, track sales, and build long-term relationships
Work closely with our installers and service team so projects go smoothly
What We’re Looking For
A people person with strong communication skills
Curious and willing to learn the technical side of fireplaces and installations
Organized and able to manage details for multiple customers
Tech-comfortable (email, CRM, POS—we’ll train you on specifics)
Previous sales or home improvement experience is great, but not required if you’re motivated
High school diploma (or equivalent)
Willing to work Saturdays (we’re always closed Sundays!)
Why You’ll Love Working Here
Be part of a supportive, employee-owned team that’s growing
Learn real technical and business skills you can build a career on
Growth opportunities into other departments, estimating, design, installation support, service coordination, even marketing
Competitive pay + sales incentives
Employee discounts on hearth and home products (yes, that dream firepit could be yours!)
Every day is different, no cookie-cutter retail here
Commission on annual sales over threshold
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Training & development
About Us Black Swan Hearth & Gift is under new ownership by the employees who’ve been making it happen for years. We stepped up because we love this business and see big opportunities to grow. With two retail showrooms, we specialize in fireplaces, stoves, and home décor, helping customers design warm, stylish spaces backed by expert installation and service.
Joining us now means being part of the next chapter, where there’s room to grow, learn, and take on real responsibility.
The Role We’re looking for a Sales Associate who’s motivated, personable, and curious to learn. This is not just a sales job, it’s about design, problem-solving, and helping customers choose a fireplace that will actually work in their home.
You’ll get hands-on with customer plans, measurements, and installation details, while also developing communication and sales skills. If you like the idea of learning a mix of technical know-how and customer service, this is a great career path.
What You’ll Do
Welcome customers and guide them through our showroom experience
Learn to review dimensions, floor plans, and installation manuals to confirm products will fit a customer’s home
Prepare accurate estimates and explain options clearly
Recommend accessories, upgrades, and service packages
Keep up with promotions and product knowledge (we’ll train you)
Use our CRM system to manage leads, track sales, and build long-term relationships
Work closely with our installers and service team so projects go smoothly
What We’re Looking For
A people person with strong communication skills
Curious and willing to learn the technical side of fireplaces and installations
Organized and able to manage details for multiple customers
Tech-comfortable (email, CRM, POS—we’ll train you on specifics)
Previous sales or home improvement experience is great, but not required if you’re motivated
High school diploma (or equivalent)
Willing to work Saturdays (we’re always closed Sundays!)
Why You’ll Love Working Here
Be part of a supportive, employee-owned team that’s growing
Learn real technical and business skills you can build a career on
Growth opportunities into other departments, estimating, design, installation support, service coordination, even marketing
Competitive pay + sales incentives
Employee discounts on hearth and home products (yes, that dream firepit could be yours!)
Every day is different, no cookie-cutter retail here