Cocktail Server - The Blueprint Supply Co. Underground Cocktail Club

Description Cocktail Server - The Blueprint Supply Co. Underground Cocktail ClubGeneral Overview The Cocktail Server is a Brand Ambassador for The Blueprint Supply Co. Underground Cocktail Club (referred to hereinafter as Server) This position follows all specific service requirements and guidelines while focusing on the development of a personal clientele list and elevated service experiences. The Server may also perform in a marketing capacity when promoting the Company & Nightclub within its four walls and is responsible for beverage & bottle service of all tables and/or seating areas in nightclub; not only their designated section as this position encourages assisting peers in their tables and guests as well. Servers must work in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service at all times.Essential Functions, Tasks, Duties, & Responsibilities include, but are not limited to:GUEST SERVICE & COMMUNICATIONSGreet all Guests promptly with a smile and with a friendly and upbeat attitudeVerbally engage & network with guests while on floor throughout shiftProviding guests with accurate information regarding our venue, menus, and policiesRespond to Guest inquiries and requests in a courteous and polite mannerAnticipate Guest needs & service requirements/requestsRecognize and cultivate regular Guests and repeat businessPromptly inform management of any complaint, comments or incidentAdhere to all standard operating procedures and policiesMaintain all Steps of Service and elevated entertainment experience standardsAppear in approved uniform for all shiftsPROMPT, CORRECT, & COMPLETE SERVICE OF BEVERAGE AND PRODUCTOrganize and prioritize service per appropriate steps of service sequences.Take bottle and beverage orders from guests and properly communicate orders to the service bar through POS terminalCheck all orders prior to serving to ensure accuracy, proper presentation and verify that all special requests have been met to highest standardsGarnish any and all beverages as needed according to standard recipes and venue specifications.Prompt delivery and proper presentation of all orders to appropriate sections and tablesCASH HANDLING & PAYMENTSPrepare guest checks through POS terminal functionsVerify by checking guest's identification when using debit or credit cardProcess Guest payment by cash, debit/credit card using proper protocolsCollect required signatures from guestEnsure accurate accounting of all monies; cash, debit/credit cards, drink tickets, comps.Sign all cash out envelopes legiblyEnsure complete and proper check out proceduresRESPONSIBLE ALCOHOL SERVICERecognize the intoxication warning signs and report to management immediately.Comply with all safety and health department procedures as well as Company and/or departmental policies/procedures.Comply with all state and federal liquor lawsMust possess current Tennessee Alcohol certificate.CLEANING AND MAINTENANCE OF WORK AREAMaintain line of sight/atmosphere control by circulating through your work area throughout shiftKeep all tabletops, floors and service areas clean/free of dirty glasses and any unnecessary items throughout shiftKeep service station and service equipment storage clean and organizedEnsure nightly and opening/closing duties are completedEnsure that all tables and couches in section are in good condition, clean, and set correctlyPlace all trash in proper receptaclesClean all spills and waste immediately when possible and notify support staff of spills and wasteReport any equipment malfunction and/or safety hazards to Management immediatelyMaintain all standards of The Blueprint Supply Co. Underground Cocktail Club as well as local Safety and Sanitation StandardsADDITIONAL RESPONSIBILITIESDuring pre-shift meetings, in venue, may access social media accounts and send events/promotions to contacts.Must properly represent the brand and its image and likeness when wearing uniform or venue branded apparel, or when participating in company sponsored outings and/or events.During pre-shift meetings, in venue, must produce a 5-20-person guest listDuring pre-shift meetings, in venue, must book a minimum of 3 tables per month.During pre-shift meetings, in venue, must provide contact information for booked guest list and tables.During pre-shift meetings, in venue, must collect contact information for walk in table guests and submit to hosts or management.(Disclaimer, all work must be done on the clock and in the venue. All rates of pay for marketing and promotion are at or above full min wage apply per FLSA)EDUCATION/REQUIREMENTSHigh School Diploma or equivalent preferred1+ years in high volume restaurant and/ or nightclub preferred21+ years of agePossession of a valid Tennessee alcohol certificationMaintain a welcoming, professional, neat, and well-groomed appearanceWORKING KNOWLEDGE REQUIREMENTS, SKILLS, & ATTRIBUTESPositive attitude and desire to work amongst a teamBasic knowledge of beer, wine, and liquor brandsSafe and responsible alcohol service and sellingAbility to work in fast-paced, high-volume environmentAwareness of local and national nightclub sceneBasic knowledge of new entertainment, beverage, music, and style trends - may have impact of guest preferences and expectationsStrong communication & organizational skillsMaintain a positive work environment with high energyRespectful, honest, and trustworthyAbility to work private events; sometimes on days or hours the venue is not typically open for businessEEO StatementThe Blueprint Supply Co. Underground Cocktail Club is an Equal Opportunity Employer https://blueprintcocktailclub.comLocation: 156 Printers Alley, Nashville, TN.EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Position RequirementsThis position is currently accepting applications.