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HVAC Dispatcher Office Assistant

ZipRecruiter, Richmond, Virginia, United States, 23214

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Job DescriptionJob Description

Join Our Team as an HVAC Dispatcher & Office Assistant!

Anderson Air Conditioning & Heating has a 37-year history of excellence, and we're looking for a new team member to help us continue our legacy. We're hiring a full-time, in-person

HVAC Dispatcher & Office Assistant

to be the operational hub of our company.

You will play a crucial role in keeping our technicians on schedule and our customers happy. This isn't just a desk job—it's about ensuring smooth daily operations and contributing directly to our company's success.

What You'll Do:

· Be the first point of contact for our customers, managing all incoming calls with great phone etiquette.

· Schedule and dispatch technicians efficiently to service calls.

· Perform essential office tasks, including data entry, filing, and coordinating with our billing department.

· Handle important administrative duties like pulling permits and scheduling inspections.

What We're Looking For:

· Someone with at least 2 years of customer service experience.

· Prior experience in the HVAC or construction industry is highly valued.

· A highly organized individual with a keen eye for detail and the ability to multitask.

· Excellent communication skills and proficiency with Microsoft Office.

This is a full-time position from 7:30 AM to 4:30 PM, Monday through Friday. If you're ready to join a supportive team where your work makes a real difference, we'd love to hear from you!

Company DescriptionAnderson Air Conditioning & Heating has been in business for over 37 years. Today, we're a thriving minority-owned business with an A+ BBB rating. Our commitment to exceptional customer service has consistently earned us the loyalty of our clients, with 95% of our business stemming from repeat customers. Our mission is to provide our customers with the highest level of comfort and safety. We are dedicated to delivering top-quality heating and air conditioning services, superior duct work, HVAC installation, energy-saving solutions, and preventive maintenance.Company DescriptionAnderson Air Conditioning & Heating has been in business for over 37 years. Today, we're a thriving minority-owned business with an A+ BBB rating. Our commitment to exceptional customer service has consistently earned us the loyalty of our clients, with 95% of our business stemming from repeat customers. Our mission is to provide our customers with the highest level of comfort and safety. We are dedicated to delivering top-quality heating and air conditioning services, superior duct work, HVAC installation, energy-saving solutions, and preventive maintenance.