Town of Carolina Beach, NC
Police Records Specialist
Town of Carolina Beach, NC, Wilmington, North Carolina, United States, 28412
Salary:
$46,658.00 - $69,987.00 Annually Location :
NC, NC Job Type:
Full Time Job Number:
00213 Department:
Police Opening Date:
08/18/2025 Closing Date:
9/8/2025 11:59 PM Eastern
Distinguishing Features of the Class
An employee in this class performs specialized administrative support activities for the police department. Emphasis of the work is on maintaining public and confidential police records, front desk reception and administrative support services for the department. Work includes activities related to reports and case files, customer service, records management, and administrative support. Work is supervised by the Police Administrative Coordinator and is evaluated on the basis of attainment of individual performance objectives, observation of work in progress, and feedback from staff and the public.
Anticipated Hiring Rage: $46,658 - $48,990 Entire Salary Range: $46,658 - $69,987 Salary Grade 15 Illustrative Examples of Work
Provides quality control of information entered into a variety of data bases to ensure accuracy of information, including data bases such as the National Incident Based Reporting System, all while maintaining required accuracy rating. Serve as Terminal Agency Coordinator (TAC) for National Criminal Information Center. Monitors entries, changes passwords, administers tests, maintains certifications, schedules training, sends and receives messages. Maintains police department files, including entering wanted and missing persons, stolen, and recovered property through the Division of Criminal Information (DCI) terminal. Validates all DCI entries daily, monthly, and yearly. Responsible for verifying, testing, and maintaining security awareness records of all personnel having access to Criminal Justice Information as required by the State Bureau of Investigation Criminal Justice Information Systems (CJIS) Security Policy. Validates visitors prior to entry. Serve as primary department liaison of bi-annual audits with the State Bureau of Investigation and other agencies. Processes and returns affidavits, breathalyzer analysis results and crash reports to NC Division of Motor Vehicles. Accepts daily warrants and subpoenas ensuring the New Hanover County Clerk of Court deemed court dates are current. Returns served subpoenas to the appropriate county Clerk of Court. Creates records, and assists in processing documents such as taxicab permits, fleet inspection documents, and other forms, files, computer databases, spreadsheets, etc. Provides various records and reports to the public, insurance agencies, probation/parole officers, and other law enforcement agencies. Provides general administrative support services to the department such as greeting visitors, answer multi-line telephone, responding to general law enforcement related questions, distribute mail, notarize documents. Scans a variety of reports into the records management system. Regularly and predictably attends work. Performs other related duties as required. Knowledge, Skills and Abilities, Physical Requirements, Working Conditions
Knowledge of modern office practices and equipment including the operations of multi-line telephone system, personal computers (including Microsoft Office Suite), terminals, printers, imaging devices, calculators, and office-based software. Knowledge of business arithmetic and English grammar and sentence structure. Some knowledge of the principles and practices, forms, terminology, methods, and procedures used in a municipal police department. Some knowledge of North Carolina State laws, Town ordinances and the North Carolina Public Records Act. Ability to perform varied administrative and general office tasks and duties. Ability to utilize multiple computer programs, systems, databases, and applications to gather information. Ability to accurately enter and proofread police reports and other legal information for accuracy and completeness. Ability to work with complex and confidential reports and law enforcement information. Ability to communicate clearly, concisely, and professionally both orally and in writing, even when interacting with irate or hostile individuals including in person or by phone. Ability to establish and maintain effective working relationships with other employees, governmental officials, and the public. Ability to understand and follow oral and written instructions. Ability to multi-task and perform work duties with constant interruptions. Ability to work independently without close supervision and make routine decisions in accordance with rules, laws, ordinances, regulations, and established policies.
Physical Requirements
This work is primarily sedentary requiring the exertion of up to 10 pounds of force occasionally to move objects and a negligible amount of force frequently or constantly to move objects. Work requires manual dexterity such as fingering, grasping, and repetitive motions including operating a computer keyboard and other standard office equipment. Vocal communication is required to respond to inquiries, express or exchange information. Hearing is required to perceive information at normal spoken word levels either in person or over the phone. Visual acuity is required to read, prepare, and analyze written or computer data, operation of machines, determine the accuracy and thoroughness of work, and observe general surroundings and activities.
Working Conditions
Work is performed in an office with a controlled environment. There is a potential for personal danger based on direct contact with persons who may be irate, hostile, or aggressive. Education/Experience/Special Requirements
Education Graduation from high school or GED equivalency; an Associate's degree in business administration, criminal justice, or related field of study is desired.
Experience At least two (2) years of experience in general office work; or any equivalent combination of education and experience which provides for the required knowledge, skills, and abilities. Prior law enforcement and/or military service is preferred
Special Requirements
Employment subject to a full background investigation Valid North Carolina driver's license, preferred. Obtain and maintain Division of Criminal Information (DCI) certification and Notary Public within 6 months of employment. Employee required to successfully complete the NIMS course work applicable to the position within one year.
The Town of Carolina Beach offers a comprehensive benefits package including major medical insurance, dental insurance and core life insurance. Additional coverage options are available and will be presented to candidates at time of job offer.
$46,658.00 - $69,987.00 Annually Location :
NC, NC Job Type:
Full Time Job Number:
00213 Department:
Police Opening Date:
08/18/2025 Closing Date:
9/8/2025 11:59 PM Eastern
Distinguishing Features of the Class
An employee in this class performs specialized administrative support activities for the police department. Emphasis of the work is on maintaining public and confidential police records, front desk reception and administrative support services for the department. Work includes activities related to reports and case files, customer service, records management, and administrative support. Work is supervised by the Police Administrative Coordinator and is evaluated on the basis of attainment of individual performance objectives, observation of work in progress, and feedback from staff and the public.
Anticipated Hiring Rage: $46,658 - $48,990 Entire Salary Range: $46,658 - $69,987 Salary Grade 15 Illustrative Examples of Work
Provides quality control of information entered into a variety of data bases to ensure accuracy of information, including data bases such as the National Incident Based Reporting System, all while maintaining required accuracy rating. Serve as Terminal Agency Coordinator (TAC) for National Criminal Information Center. Monitors entries, changes passwords, administers tests, maintains certifications, schedules training, sends and receives messages. Maintains police department files, including entering wanted and missing persons, stolen, and recovered property through the Division of Criminal Information (DCI) terminal. Validates all DCI entries daily, monthly, and yearly. Responsible for verifying, testing, and maintaining security awareness records of all personnel having access to Criminal Justice Information as required by the State Bureau of Investigation Criminal Justice Information Systems (CJIS) Security Policy. Validates visitors prior to entry. Serve as primary department liaison of bi-annual audits with the State Bureau of Investigation and other agencies. Processes and returns affidavits, breathalyzer analysis results and crash reports to NC Division of Motor Vehicles. Accepts daily warrants and subpoenas ensuring the New Hanover County Clerk of Court deemed court dates are current. Returns served subpoenas to the appropriate county Clerk of Court. Creates records, and assists in processing documents such as taxicab permits, fleet inspection documents, and other forms, files, computer databases, spreadsheets, etc. Provides various records and reports to the public, insurance agencies, probation/parole officers, and other law enforcement agencies. Provides general administrative support services to the department such as greeting visitors, answer multi-line telephone, responding to general law enforcement related questions, distribute mail, notarize documents. Scans a variety of reports into the records management system. Regularly and predictably attends work. Performs other related duties as required. Knowledge, Skills and Abilities, Physical Requirements, Working Conditions
Knowledge of modern office practices and equipment including the operations of multi-line telephone system, personal computers (including Microsoft Office Suite), terminals, printers, imaging devices, calculators, and office-based software. Knowledge of business arithmetic and English grammar and sentence structure. Some knowledge of the principles and practices, forms, terminology, methods, and procedures used in a municipal police department. Some knowledge of North Carolina State laws, Town ordinances and the North Carolina Public Records Act. Ability to perform varied administrative and general office tasks and duties. Ability to utilize multiple computer programs, systems, databases, and applications to gather information. Ability to accurately enter and proofread police reports and other legal information for accuracy and completeness. Ability to work with complex and confidential reports and law enforcement information. Ability to communicate clearly, concisely, and professionally both orally and in writing, even when interacting with irate or hostile individuals including in person or by phone. Ability to establish and maintain effective working relationships with other employees, governmental officials, and the public. Ability to understand and follow oral and written instructions. Ability to multi-task and perform work duties with constant interruptions. Ability to work independently without close supervision and make routine decisions in accordance with rules, laws, ordinances, regulations, and established policies.
Physical Requirements
This work is primarily sedentary requiring the exertion of up to 10 pounds of force occasionally to move objects and a negligible amount of force frequently or constantly to move objects. Work requires manual dexterity such as fingering, grasping, and repetitive motions including operating a computer keyboard and other standard office equipment. Vocal communication is required to respond to inquiries, express or exchange information. Hearing is required to perceive information at normal spoken word levels either in person or over the phone. Visual acuity is required to read, prepare, and analyze written or computer data, operation of machines, determine the accuracy and thoroughness of work, and observe general surroundings and activities.
Working Conditions
Work is performed in an office with a controlled environment. There is a potential for personal danger based on direct contact with persons who may be irate, hostile, or aggressive. Education/Experience/Special Requirements
Education Graduation from high school or GED equivalency; an Associate's degree in business administration, criminal justice, or related field of study is desired.
Experience At least two (2) years of experience in general office work; or any equivalent combination of education and experience which provides for the required knowledge, skills, and abilities. Prior law enforcement and/or military service is preferred
Special Requirements
Employment subject to a full background investigation Valid North Carolina driver's license, preferred. Obtain and maintain Division of Criminal Information (DCI) certification and Notary Public within 6 months of employment. Employee required to successfully complete the NIMS course work applicable to the position within one year.
The Town of Carolina Beach offers a comprehensive benefits package including major medical insurance, dental insurance and core life insurance. Additional coverage options are available and will be presented to candidates at time of job offer.