Medical Operations Associate

We are a healthcare tech startup, and currently looking for a Medical Operations Associate (full-time). Who are we We're a small team obsessed with deep thinking, speed, craftsmanship, and a customer-focused approach, committed to building the best care experience in healthcare with a 30-year horizon. The founding team has a strong background in medical, product, operations, and engineering. The team has built multiple 0-1 products and scaled to 60+MM ARR and 100+ MM MAU. We help physicians to achieve independence by making it easier to start, operate, and grow their practices. We believe that the future of healthcare will not come from bureaucratic health care systems, but individual physicians. We are reducing the barriers for physicians to own their practice and make healthcare better for everyone. Traction We have strong product-market fit ($4MM ARR in under 14 months), and currently have enough demand in our pipeline to achieve the 2026 goal of $18MM ARR. We are profitable and funded by top-tier VCs in the healthcare vertical. We are looking for a generalist to work together to scale to hundreds of customers. You'll fit in if you want to take ownership of a product, process, or company from 1 to 100. You Will: Execute end-to-end operational processes to facilitate patient care, including but not limited to assisting in organizing and managing patient appointments and coordinating with different parties, appointment preparation, and etc. Work closely with engineers, designers, and physicians to develop and refine patient care processes. Contribute to the design and implementation of efficient workflows that enhance the patient journey. Assist in developing and enhancing automation tools to streamline operational tasks. You might be a fit if you Attention to Detail:

You take pride in delivering polished, high-quality work. Comfort Operating in Ambiguity:

You thrive in fast-paced, evolving environments and are comfortable making decisions with limited information. Self-Starter with Drive:

You take initiative, stay motivated without micromanagement, and push projects forward independently. Multitasking and Context Switching:

You're comfortable juggling multiple threads of work and know how to prioritize without losing momentum. Impact-Oriented:

You're driven by meaningful outcomes. Youd rather build than talk, and you're focused on work that makes a real difference in peoples lives. Deeply User-Centric:

You approach problems with empathy, always thinking from the perspective of our users and advocating for their needs. Analytical Problem Solver:

You've tackled complex and undefined problems, and youre energized by finding structure and clarity where others see chaos. Process Builder:

Youre highly organized and naturally inclined to build systems and processes that scale efficiently. Bonus: if you speak fluent Spanish Seniority level

Seniority level

Entry level Employment type

Employment type

Full-time Job function

Job function

Management and Manufacturing Industries

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