Chelsea Piers Connecticut
Customer Service Associate
Chelsea Piers Connecticut, Stamford, Connecticut, United States, 06925
Join to apply for the
Customer Service Associate
role at
Chelsea Piers Connecticut 2 days ago Be among the first 25 applicants Join to apply for the
Customer Service Associate
role at
Chelsea Piers Connecticut Get AI-powered advice on this job and more exclusive features. About Chelsea Piers
At Chelsea Piers, youll find a team of passionate professionals dedicated to transforming lives through sports, fitness, and unforgettable event experiences. Our unmatched facilities, supportive work culture, and career growth opportunities make Chelsea Piers Connecticut a premier destination for both guests and employees. Description
About Chelsea Piers
At Chelsea Piers, youll find a team of passionate professionals dedicated to transforming lives through sports, fitness, and unforgettable event experiences. Our unmatched facilities, supportive work culture, and career growth opportunities make Chelsea Piers Connecticut a premier destination for both guests and employees.
About The Opportunity
Chelsea Piers is seeking multiple Customer Service Associates to provide excellent service at our Aquatics, Registration and Field House desks. As a Customer Service Associate at Chelsea Piers, you will be the welcoming face of our community, delivering the highest quality customer service to all members and guests. This role calls for professional greetings, accurate account maintenance, and a deep knowledge of our products and services. Youll be expected to proactively meet member needs, answer questions with confidence, and exemplify exceptional hospitality to both customers and fellow employees. The ideal candidate is highly motivated, energetic, and eager to take on new challenges. Strong communication and interpersonal skills, a passion for helping others, and the ability to build meaningful relationships are essential. We value team players who are willing to step in, cover shifts, and support their colleagues to ensure a seamless member experience.
Compensation:
$16.35 - $17 per hour, depending on experience
Schedule:
Multiple positions and shifts available during Chelsea Piers business hours
Primary Responsibilities
Warmly welcome members and guests, ensuring all interactions are friendly, professional, and courteous. Maintain a consistently neat, professional appearance, including wearing the assigned nametag and uniform at all times. Develop a thorough understanding of Chelsea Piers programs, services, facility hours, and availability to provide accurate, helpful information. Efficiently process Point of Sale transactions and handle drop-in session bookings with accuracy and attention to detail. Professionally answer phone calls and address inquiries related to sports programs, memberships, drop-in sessions, event bookings, and moreredirecting calls when appropriate. Support the team by rotating between all Customer Service Venue Desks as needed. Provide accurate information to guests about directions, site amenities, and other on-site businesses, including restaurants and tenants.
Qualifications
Qualifications
At least 6 months of customer service experience, with bonus points for experience in a health club or fitness environment. Proactive self-starter with a strong commitment to exceptional service. Excellent organizational, analytical, and problem-solving abilities. Quick learner with the ability to adapt to new skills, systems, and concepts. Positive, team-oriented attitude with a collaborative spirit. Thrives in a fast-paced, dynamic work environment. Highly motivated with a genuine passion for helping others succeed. Strong interpersonal skills with exceptional phone and email etiquette.
This position is based at Chelsea Piers Athletic Club in Stamford, CT
Chelsea Piers is an Equal Opportunity Employer
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Other Industries
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Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Customer Service Associate
role at
Chelsea Piers Connecticut 2 days ago Be among the first 25 applicants Join to apply for the
Customer Service Associate
role at
Chelsea Piers Connecticut Get AI-powered advice on this job and more exclusive features. About Chelsea Piers
At Chelsea Piers, youll find a team of passionate professionals dedicated to transforming lives through sports, fitness, and unforgettable event experiences. Our unmatched facilities, supportive work culture, and career growth opportunities make Chelsea Piers Connecticut a premier destination for both guests and employees. Description
About Chelsea Piers
At Chelsea Piers, youll find a team of passionate professionals dedicated to transforming lives through sports, fitness, and unforgettable event experiences. Our unmatched facilities, supportive work culture, and career growth opportunities make Chelsea Piers Connecticut a premier destination for both guests and employees.
About The Opportunity
Chelsea Piers is seeking multiple Customer Service Associates to provide excellent service at our Aquatics, Registration and Field House desks. As a Customer Service Associate at Chelsea Piers, you will be the welcoming face of our community, delivering the highest quality customer service to all members and guests. This role calls for professional greetings, accurate account maintenance, and a deep knowledge of our products and services. Youll be expected to proactively meet member needs, answer questions with confidence, and exemplify exceptional hospitality to both customers and fellow employees. The ideal candidate is highly motivated, energetic, and eager to take on new challenges. Strong communication and interpersonal skills, a passion for helping others, and the ability to build meaningful relationships are essential. We value team players who are willing to step in, cover shifts, and support their colleagues to ensure a seamless member experience.
Compensation:
$16.35 - $17 per hour, depending on experience
Schedule:
Multiple positions and shifts available during Chelsea Piers business hours
Primary Responsibilities
Warmly welcome members and guests, ensuring all interactions are friendly, professional, and courteous. Maintain a consistently neat, professional appearance, including wearing the assigned nametag and uniform at all times. Develop a thorough understanding of Chelsea Piers programs, services, facility hours, and availability to provide accurate, helpful information. Efficiently process Point of Sale transactions and handle drop-in session bookings with accuracy and attention to detail. Professionally answer phone calls and address inquiries related to sports programs, memberships, drop-in sessions, event bookings, and moreredirecting calls when appropriate. Support the team by rotating between all Customer Service Venue Desks as needed. Provide accurate information to guests about directions, site amenities, and other on-site businesses, including restaurants and tenants.
Qualifications
Qualifications
At least 6 months of customer service experience, with bonus points for experience in a health club or fitness environment. Proactive self-starter with a strong commitment to exceptional service. Excellent organizational, analytical, and problem-solving abilities. Quick learner with the ability to adapt to new skills, systems, and concepts. Positive, team-oriented attitude with a collaborative spirit. Thrives in a fast-paced, dynamic work environment. Highly motivated with a genuine passion for helping others succeed. Strong interpersonal skills with exceptional phone and email etiquette.
This position is based at Chelsea Piers Athletic Club in Stamford, CT
Chelsea Piers is an Equal Opportunity Employer
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Other Industries
Sports and Recreation Instruction Referrals increase your chances of interviewing at Chelsea Piers Connecticut by 2x Get notified about new Customer Service Specialist jobs in
Stamford, CT . Customer Service Representative - State Farm Agent Team Member
Pelham, NY $50,000.00-$80,000.00 2 years ago Customer Service Representative - State Farm Agent Team Member
White Plains, NY $17.00-$17.00 2 months ago Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team Member
New Hyde Park, NY $40,000.00-$50,000.00 2 weeks ago Customer Service Rep II - Non-Exempt #: 25-13850
Customer Service Representative - State Farm Agent Team Member
Stamford, CT $40,000.00-$46,000.00 1 month ago White Plains, NY $30.00-$75.00 3 weeks ago Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
Customer Experience Coordinator - Greenwich, CT
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
Huntington Station, NY $20.05-$35.00 1 week ago Customer Service Representative - State Farm Agent Team Member
Stratford, CT $40,000.00-$70,000.00 2 months ago Client Service III Representative- Digital Print/ Mail
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr