FICS
FICS is grateful to have continually grown its customer base, and is searching for an enthusiastic mortgage loan servicing
software system support team member, who is a self-starter, with at least two years of hands-on servicing experience with residential loans in the residential mortgage industry to join the team.
Extensive knowledge of mortgage loan servicing, including escrow administration, ARM analysis, payment processing, Investor Reporting experience, reporting to Fannie Mae, Freddie Mac, and/or Ginnie Mae, and IRS reporting is preferred . A System Support team member at FICS is the first in line to provide high-quality
mortgage loan servicing
software system support and consulting, to help
disentangle the mortgage process
for our clients. Each communication directly affects the efficiency of our customers’ operations and their success. System Support team members communicate with customers via phone calls and email in a fast-paced environment, train FICS customers to use the FICS software, perform FICS product webinars, and are the first in line in the collaborative process of testing the FICS software for quality assurance. Requirements What you bring: At least
2-5 years of experience in the residential mortgage loan servicing
industry. Hands-on experience reporting to investors: Fannie Mae, Freddie Mac, and/or Ginnie Mae is a plus . A
solid understanding of mortgage loan servicing . Knowledge of escrow administration, ARM analysis, payment processing, investor reporting, and/or IRS reporting is a plus. Exceptional
verbal and written communication skills
are a must. Excellent
interpersonal and presentation skills , as well as
an eagerness to learn. Ability to travel
across the U.S., when needed. Benefits FICS puts its Family of Customers first
and continues to uphold its longstanding record of providing significant competitive advantages to its nationwide customer base for over 35 years and counting. Find out what it’s like to be an FICS team member at: www.FICS.com/about-us/life-at-fics and view some highlighted benefits and perks at www.FICS.com/about-us/employment Apply today to join the FICS Mortgage Servicer System Support team.
software system support team member, who is a self-starter, with at least two years of hands-on servicing experience with residential loans in the residential mortgage industry to join the team.
Extensive knowledge of mortgage loan servicing, including escrow administration, ARM analysis, payment processing, Investor Reporting experience, reporting to Fannie Mae, Freddie Mac, and/or Ginnie Mae, and IRS reporting is preferred . A System Support team member at FICS is the first in line to provide high-quality
mortgage loan servicing
software system support and consulting, to help
disentangle the mortgage process
for our clients. Each communication directly affects the efficiency of our customers’ operations and their success. System Support team members communicate with customers via phone calls and email in a fast-paced environment, train FICS customers to use the FICS software, perform FICS product webinars, and are the first in line in the collaborative process of testing the FICS software for quality assurance. Requirements What you bring: At least
2-5 years of experience in the residential mortgage loan servicing
industry. Hands-on experience reporting to investors: Fannie Mae, Freddie Mac, and/or Ginnie Mae is a plus . A
solid understanding of mortgage loan servicing . Knowledge of escrow administration, ARM analysis, payment processing, investor reporting, and/or IRS reporting is a plus. Exceptional
verbal and written communication skills
are a must. Excellent
interpersonal and presentation skills , as well as
an eagerness to learn. Ability to travel
across the U.S., when needed. Benefits FICS puts its Family of Customers first
and continues to uphold its longstanding record of providing significant competitive advantages to its nationwide customer base for over 35 years and counting. Find out what it’s like to be an FICS team member at: www.FICS.com/about-us/life-at-fics and view some highlighted benefits and perks at www.FICS.com/about-us/employment Apply today to join the FICS Mortgage Servicer System Support team.