LEGOLAND
What you'll bring to the team
About the Role
Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally daily? Then you have the magic to be Team Merlin at Merlin Entertainments! We are currently on the lookout to find fun-loving, enthusiastic individuals to join our Guest Experience Team!
As a part-time Team Merlin Guest Experience Host, you will help to create lifelong memorable experiences in our attraction for our guests. Our Hosts work in a variety of positions across the attraction, including Admissions, Ride Operations, Food and Beverage, Admissions, Retail, Birthday Party, Costume Characters, and Special Events. You will deliver the highest possible standards of guest service, presentation, and product knowledge. You will ensure that our guests are receiving optimal fun by connecting with them in a magical, fun, and safe environment.
Responsibilities:
Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity.
Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy.
Ensure our extended lines are managed in a safe way while still delivering an excellent guest experience.
Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.
To follow opening and closing procedures as detailed in the department’s operating plan.
Responsibility to ensure compliance of Health, Safety & Security within the workplace, including COVID-19 policies, practices, and regulations.
Qualifications & Experience
About You
6 months – 1 year experience working in attractions, entertainment, or customer service-based positions preferred.
Fun, dynamic, and friendly personality.
Excellent communication, listening, and motivational skills.
Able to work in areas with loud noises and confined spaces.
Self-motivated, able to work independently or as part of a team.
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.
Benefits
About You
6 months – 1 year experience working in attractions, entertainment, or customer service-based positions preferred.
Fun, dynamic, and friendly personality.
Excellent communication, listening, and motivational skills.
Able to work in areas with loud noises and confined spaces.
Self-motivated, able to work independently or as part of a team.
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.
Pay Range
USD $14.00/Hr.
Submit a Referral (https://seasonalcareers-na-merlinentertainments.icims.com/jobs/9690/guest-experience-host/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834381883)
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
Location (Country-State-City)
US-PA-Plymouth Meeting
Job ID
2025-9690
Employment Type
Part-Time
Offer/Contract Type
At Will (US Only)
Location Name
LEGOLAND Discovery Center Philadelphia
About the Role
Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally daily? Then you have the magic to be Team Merlin at Merlin Entertainments! We are currently on the lookout to find fun-loving, enthusiastic individuals to join our Guest Experience Team!
As a part-time Team Merlin Guest Experience Host, you will help to create lifelong memorable experiences in our attraction for our guests. Our Hosts work in a variety of positions across the attraction, including Admissions, Ride Operations, Food and Beverage, Admissions, Retail, Birthday Party, Costume Characters, and Special Events. You will deliver the highest possible standards of guest service, presentation, and product knowledge. You will ensure that our guests are receiving optimal fun by connecting with them in a magical, fun, and safe environment.
Responsibilities:
Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity.
Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy.
Ensure our extended lines are managed in a safe way while still delivering an excellent guest experience.
Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.
To follow opening and closing procedures as detailed in the department’s operating plan.
Responsibility to ensure compliance of Health, Safety & Security within the workplace, including COVID-19 policies, practices, and regulations.
Qualifications & Experience
About You
6 months – 1 year experience working in attractions, entertainment, or customer service-based positions preferred.
Fun, dynamic, and friendly personality.
Excellent communication, listening, and motivational skills.
Able to work in areas with loud noises and confined spaces.
Self-motivated, able to work independently or as part of a team.
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.
Benefits
About You
6 months – 1 year experience working in attractions, entertainment, or customer service-based positions preferred.
Fun, dynamic, and friendly personality.
Excellent communication, listening, and motivational skills.
Able to work in areas with loud noises and confined spaces.
Self-motivated, able to work independently or as part of a team.
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.
Pay Range
USD $14.00/Hr.
Submit a Referral (https://seasonalcareers-na-merlinentertainments.icims.com/jobs/9690/guest-experience-host/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834381883)
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
Location (Country-State-City)
US-PA-Plymouth Meeting
Job ID
2025-9690
Employment Type
Part-Time
Offer/Contract Type
At Will (US Only)
Location Name
LEGOLAND Discovery Center Philadelphia