Administrative Support Staff | Brockton

Why Work for Gandara:Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!Benefits:Retirement Plan 403(b)Health, Dental, Vision, Pet and Life InsurancePaid vacationsPaid holidays8 discretionary daysMileage ReimbursementAdditional Benefits:Career Growth OpportunitiesCulturally Diverse populationClinical Licensing SupportJob Title: Administrtive Support Staff | BrocktonWork Location: Brockton, MA*Bilingual Candidates Encouraged to Apply *EOE M/F/D/V*Union/Non-UnionJob Summary:We're searching for Administrative Support Staff for our Brockton Office. Our Brockton Office supports several services benefiting the community including Therapeutic Services and an Outpatient Clinic. This role would support the support for Intakes for In-Home Therapy and Therapeutic Mentoring Services, receive referrals by phone, fax or email and forward to the Clinical Triage Screener.Duties and Responsibilities:Complete waitlist spreadsheet for IHT and TMCheck insurance eligibility for IHT and TM clientsCall families confirming interest in servicesCheck eligibility of IHT and TM clients and send email with updates to supervisors and Clinical DirectorAnswer phone calls or emails to referral sources requesting information of the referrals they sentUpdate lists of IHT and TM clientsLet IHT and TM staff know on a weekly basis when re-authorizations are dueLet IHT and TM staff know on a weekly basis when and how many units should be requestedUpdate MABHA weekly online report on WednesdaysUpdate MABHA monthly reportComplete clients monthly waiting reportComplete check requestsOrder office suppliesManage petty cash and request reimbursementsOpen new IHT and TM cases in CarelogicClosing IHT and TM cases in CarelogicMinimum Qualifications:High School or General Education Diploma, Associate preferred.1-3 years experience in an Administrative Office setting requiredCommunity Service or Therapeutic Services experience preferredMust have a valid driver's licenseThose who are Bilingual (English, Cape Verdean Creole, Portuguese, or Spanish) or Bicultural are encouraged to apply.The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.