Logo
The Doctors Clinic

Patient Services Rep - Transitional

The Doctors Clinic, Silverdale, Washington, United States, 98315

Save Job

Join to apply for the

Patient Services Rep - Transitional

role at

The Doctors Clinic 2 days ago Be among the first 25 applicants Join to apply for the

Patient Services Rep - Transitional

role at

The Doctors Clinic This range is provided by The Doctors Clinic. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range

$17.80/hr - $25.78/hr 1.0 FTE

Monday through Friday 8-5

location: Cavalon

JOB TITLE:

Patient Services Representative

REPORTS TO:

Clinic Manager

FLSA STATUS:

Non-exempt

JOB OVERVIEW:

Professionally represent The Doctors Clinic to the public ensuring a professional and courteous environment.

Essential Functions Include But Are Not Limited To

Greet patients and keep informed of appointment status. Establish and maintain demographics and insurance information using on-line system. Verify HMO eligibility. Ensure efficient telephone communication. Collect payments and co-payments for all services. Demonstrate courtesy and helpfulness toward patients and their families.

Additional Responsibilities

Schedule mutually acceptable appointment times for patients and physicians using computerized scheduling system. Work as a team member within the patient services department and all other departments. Document work processes as required. Perform other duties as assigned.

Qualifications

Education:

High school diploma or equivalent.

Certification/Licensure:

Not required.

Experience:

One of the following:

6 months experience as a medical receptionist. 6 months related experience and/or training, or equivalent combination of education and experience. 6 months experience as a Medical Records Clerk at The Doctors Clinic.

Skills

Medical terminology. Basic typing and keyboarding skills. Strong organizational and interpersonal skills. Experience with customer service and multi-line phones. Familiarity with computers and other office equipment. Ability to maintain confidentiality of sensitive information.

Other Requirements

Ability to prioritize responsibilities. Ability to multi-task efficiently and effectively. Must be able to act calmly and effectively in a busy or stressful situation. Ability to communicate effectively in the English language in person, by phone and in writing. Knowledge of contracted insurance plans and procedures. Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance. Must be able to establish and maintain effective working relationships with managers and peers.

Physical Requirements

Hearing: Adequate to perform job duties in person and over the telephone. Speaking: Must be able to communicate clearly to patients and coworkers in person and over the telephone. Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.

Other: The position is mostly sitting with standing and walking occasionally throughout the day. Requires frequent lifting and carrying of items weighing less than 5 pounds and occasional lifting and carrying items weighing up to 10 pounds. Requires occasional bending and reaching.

The above is intended to describe the general content and requirements for the performance for this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

This position is represented by a collective bargaining agreement [CBA]. Starting offers are determined by both the candidate's directly applicable experience and internal equity within the paygrade. The current wage range is $17.80 - $25.78

You may be eligible for additional pay to include weekend premium, shift premium and other premiums outlined in the CBA. Compensation and benefit eligibility are based off of FTE, assigned job classification/description, and complies with current union agreements.

The Doctors Clinic currently offers the following benefits for eligible FTEs:

Medical/Dental/Vision Insurance Health Savings Account (HSA), or Health Reimbursement Arrangement (HRA) Paid Holidays, Paid Time Off (PTO), Long Term Illness (LTI) Leave 401(k) Retirement Plan and Profit Sharing Group Life, Accidental Death & Dismemberment (AD&D), Long-Term Disability (LTD) Insurance Seniority level

Seniority level

Entry level Employment type

Employment type

Contract Job function

Job function

Health Care Provider Industries

Medical Practices Referrals increase your chances of interviewing at The Doctors Clinic by 2x Get notified about new Patient Service Representative jobs in

Silverdale, WA . Patient Services Representative - Outpatient Psychiatry (Full-time/Days)

Patient Services Representative - Bellegrove Women's Services (Full-time/Days)

Patient Authorization and Referral Representative - Scheduling

Patient Services Representative - Vascular Surgery (Full-time/Days)

Patient Authorization and Referral Representative - Scheduling

Patient Authorization and Referral Representative

Associate Patient Call Representative - OPA MSO

Patient Services Representative - Orthopedic and Sports Care

Patient Authorization and Referral Representative

Patient Services Rep - Heart Care Clinic (40 hrs/wk)

Seattle, WA $75,000.00-$90,000.00 3 weeks ago Call Center Representative - Patient Dining Services (0.6 FTE/Days)

Patient Services Rep-Contact Center (40 hours/week Temporary position)

Patient Services Representative - Ear, Nose and Throat Care

Patient Services Rep-Contact Center (40 hours/week Temporary position)

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr